McAllen, Texas, United States · On-site
Job Description: Job Description: Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment? As a Ramp Agent, you will be essential in ensuring that flights run on time by providing efficient gr…
Skills: Ground support, Aircraft marshalling, Baggage handling, Heavy equipment operation, Safety compliance
Columbus, Ohio, United States · On-site
Job Description: Do you enjoy working in a fast-paced, safety-obsessed aviation environment? As a Ground Operations Agent, you will be the primary communication link between ground operations and our customers. Ideal can…
Skills: Ground handling, Aviation safety, Communication, Leadership, Basic math
San Francisco, California, United States · On-site
$75k–$80k/yr
Job Description: The Quality Manager plays a critical role in driving operational excellence by capturing, validating, and analyzing key performance data to ensure real-time visibility and alignment across the operation.…
Skills: Data analysis, KPI monitoring, Operational excellence, Performance reporting, Process improvement
Fort Myers, Florida, United States · On-site
Job Description: Job Description: Do you enjoy working in a fast-paced, safety-obsessed aviation environment? As a Warehouse Agent, you will be essential to increase operational efficiency, company profitability, and cus…
Skills: Cargo handling, Forklift operation, Pallet jack operation, Inventory management, Safety compliance
San Francisco, California, United States · On-site
Job Description: Are you an experienced team leader who inspires others to excellence? Are you looking for an opportunity to grow your career? Then let your career take off with Alliance Ground International as a Duty Ma…
Skills: Team leadership, Aviation management, Ramp operations, Staff scheduling, Safety regulation enforcement
Miami, Florida, United States · On-site
Job Description: Job Description: Office Supervisors are responsible for leading the Cargo Office team to ensure cargo handling procedures and shipping logistics are carried out according to company and airline standards…
Skills: Leadership, Cargo handling, Logistics, Customer service, Compliance documentation
New York, New York, United States · On-site
Job Description: Job Description: Ramp Supervisors are responsible for leading flights for the smooth and safe operation of airport ground handling services, ensuring that flights depart and arrive on schedule, and that …
Skills: Ground handling, Team leadership, Staff scheduling, Heavy equipment operation, Aircraft marshalling
Orlando, Florida, United States · On-site
Job Description: Job Description: Do you enjoy working in a fast-paced, safety-obsessed aviation environment? As a Warehouse Agent, you will be essential to increase operational efficiency, company profitability, and cus…
Skills: Cargo handling, Forklift operation, Inventory management, Safety compliance, Communication
San Francisco, California, United States · On-site
Job Description: Are you a safety-conscious, proactive person who enjoys coaching others? The role of the Safety and Training Manager is to ensure AGI employees are informed, prepared, and ready to execute safe operation…
Skills: Safety management, Training delivery, Coaching, Statistical reporting, Trend analysis
Atlanta, Georgia, United States · On-site
Job Description: Job Description: Do you enjoy working in a fast-paced, safety-obsessed aviation environment? As a Warehouse Agent, you will be essential to increase operational efficiency, company profitability, and cus…
Skills: Cargo handling, Forklift operation, Inventory management, Safety compliance, Communication
Nashville, Tennessee, United States · On-site
Job Description: Job Description: From check-in and bag drop, to boarding gates and arrivals, as a Passenger Service Agent you’ll ensure our traveling customers are kept well-informed and are in the right place at the ri…
Skills: Customer service, Communication, Problem solving, Computer literacy, Basic math
Chicago, Illinois, United States · On-site
Job Description: Do you enjoy working in a fast-paced, safety-obsessed aviation environment? Lounge Agents welcome guests into the Wingtips Airport Lounge, arrange for special services, and assist with any questions. The…
Skills: Customer service, Communication, Hospitality, Safety compliance, Teamwork
Saint Louis, Missouri, United States · On-site
Job Description: Do you enjoy working in a fast-paced, safety-obsessed aviation environment? Lounge Agents welcome guests into the Wingtips Airport Lounge, arrange for special services, and assist with any questions. The…
Skills: Customer service, Communication, Hospitality, Safety compliance, Teamwork
Phoenix, Arizona, United States · On-site
Job Description: Job Description Do you enjoy working in a fast-paced, safety-obsessed aviation environment? Position Overview: The Combo Agent is responsible for performing both Office/ Counter and Warehouse duties with…
Skills: Cargo handling, Administrative support, Customer service, Shipment coordination, Documentation compliance
Palm Springs, California, United States · On-site
Job Description: Job Description: From check-in and bag drop, to boarding gates and arrivals, as a Passenger Service Supervisor you’ll ensure our traveling customers are kept well-informed and are in the right place at t…
Skills: Leadership, Customer service, Communication, Conflict resolution, Time management
Portland, Oregon, United States · On-site
Job Description: Job Description: Do you enjoy working in a fast-paced, safety-obsessed aviation environment? As a Warehouse Agent, you will be essential to increase operational efficiency, company profitability, and cus…
Skills: Cargo handling, Forklift operation, Pallet jack operation, Inventory management, Safety compliance
Columbus, Ohio, United States · On-site
Job Description: Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment? As a General Manager, you will be responsible for overseeing the operations of all departments within your station. Yo…
Skills: Aviation management, Ground handling, Budget management, Leadership, Customer service
Edmonton, Alberta, Canada · On-site
Job Description: Job Description: Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment? As a Ramp Agent, you will be essential in ensuring that flights run on time by providing efficient gr…
Skills: Ground support, Aircraft guidance, Baggage handling, Heavy equipment operation, Safety compliance
Palm Springs, California, United States · On-site
Job Description: Job Description: Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment? As a Ramp Agent, you will be essential in ensuring that flights run on time by providing efficient gr…
Skills: Ground support, Aircraft guidance, Baggage handling, Heavy equipment operation, Safety compliance
San Francisco, California, United States · On-site
$22/hr–$23/hr
Job Description: Job Description: As a Cabin Services Agent, you will play a crucial role in ensuring that the aircraft cabin is prepared for flights efficiently and safely, paying meticulous attention to every detail. Y…
Skills: Cleaning, Sanitization, Security screening, Attention to detail, Physical stamina
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The Ramp Agent is responsible for guiding aircraft, loading and unloading baggage and cargo, and operating ground support equipment. They must also ensure the safety and security of all materials and maintain compliance with aviation protocols.
Candidates must be at least 18 years old with a high school diploma or GED and a valid driver's license. The role requires the physical ability to lift up to 70 pounds and the willingness to work flexible hours in an outdoor airport environment.
Job Description:
Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment?
As a Ramp Agent, you will be essential in ensuring that flights run on time by providing efficient ground support services.
Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.
Job responsibilities:
Guide inbound/outbound airplanes to and from the gate.
Transport, lift, load/unload, sort and transfer passenger baggage, cargo, and mail material in and out of aircraft bins, belt loader, or baggage carts in a safe manner.
Safeguards customer baggage, air cargo, airmail from weather, loss, theft, damage and/or destruction.
Clean aircraft passenger cabins between flights and stock aircraft with needed supplies.
Operate heavy equipment such as pushback equipment and maintain visual contact with Wing Walkers to ensure the equipment is free of any danger.
Operate and/or drive motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart, and deicers; or manually push and pull push carts and containers. Operate equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories.
Receive and record customer baggage, air freight, mail, and company materials as required.
Pick up, deliver, and transport cargo and baggage to and from aircraft, which could include wheelchairs, strollers, live animals, and other vital property of passengers, and prepare records in connection with these responsibilities.
Complete paperwork and forms connected with work assignments pertaining to procedures and enter data into company's information system as required.
Follow company procedures and protocols to ensure we are always operating in a safe and responsible manner.
Complete all training when required by company, airport governing authority, or customer when required.
Be on time, be prepared, and be safe. Be willing to work flexible hours, including nights, weekends, and holidays.
Safety, Security and Compliance:
All AGI Team members have a responsibility and duty while at work to:
Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security or welfare reasons.
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.
Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.
Fully understand AGI Health & Safety and Security policies.
Attend training courses as may be required by AGI.
This job requires physical stamina and strength – Ramp Agents must be able to lift / carry / push / pull and move items 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces.
Must be able to carry heavy items up and down narrow jetway stairs.
Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
Must be able to work in cramped or high places.
Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities.
Must be able to work outside in all types of weather, around jet and machinery noises.
Knowledge, Skills & Abilities:
Good Communication Skills – Ramp Agents must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, and other ground crew to coordinate the movement and handling of planes, equipment, baggage, and cargo.
Basic math skills: Ramp agents may be required to calculate weight and balance calculations for planes.
Computer skills: Ramp agents may be required to use computer systems to track cargo and baggage.
Problem-solving skills: Ramp agents may be called upon to troubleshoot issues during loading and unloading.
Time management skills: Ramp agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment.
Qualifications:
Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.
Possess a valid driver’s license with a clean driving record.
If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.
Must complete ramp and SIDA training to obtain airport authority identification security.
If required by customer or role access, be able to secure a Customs Seal through the respective governing agency.
Preferred Qualifications - One+ year of relevant experience.
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.
The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
We are #TheAirportPeople
AGI is one of the fastest growing, US-owned, ground handling companies in North America, providing ground, cargo, mail handling, and security services. Founded in 1987, AGI is headquartered in Miami and has more than 12,000 employees spread across 62 airports in the United States and Canada. AGI's portfolio of services includes air cargo, aircraft ground handling, e-commerce, passenger service, and security services. AGI is owned by Audax Croup and Greenbriar Equity Croup, LLC.
Offices: 9130 S. Dadeland Blvd, Suite 1801, Miami, Florida 33156, US · 836 Patton Drive, Chicago, IL 60666, US · Cargo Center 77 Eastern Road, JFK Intl Airport, Jamaica, NY 11430, US · 1651 NW 68th Ave, Building 706, Suite 206, Miami, Florida 33126, US · 5761 W Imperial Hwy, Los Angeles, California 90045, US
We are #TheAirportPeople
AGI is one of the fastest growing, US-owned, ground handling companies in North America, providing ground, cargo, mail handling, and security services. Founded in 1987, AGI is headquartered in Miami and has more than 12,000 employees spread across 62 airports in the United States and Canada. AGI's portfolio of services includes air cargo, aircraft ground handling, e-commerce, passenger service, and security services. AGI is owned by Audax Croup and Greenbriar Equity Croup, LLC.
Offices: 9130 S. Dadeland Blvd, Suite 1801, Miami, Florida 33156, US · 836 Patton Drive, Chicago, IL 60666, US · Cargo Center 77 Eastern Road, JFK Intl Airport, Jamaica, NY 11430, US · 1651 NW 68th Ave, Building 706, Suite 206, Miami, Florida 33126, US · 5761 W Imperial Hwy, Los Angeles, California 90045, US
