Pool Food Runner - Hilton Phoenix Resort at the Peak
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Pool Food Runner - Hilton Phoenix Resort at the Peak
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Full-time
Team Member and Family Room Discounts, Flexible Schedules, Career Growth & Development, Recognition Programs, Community Outreach, Trip Reduction Program
Posted 1d ago
~40 hrs/week
Responsibilities
Facilitate the assembly and delivery of food orders from the kitchen to guests in the restaurant, pool areas, and cabanas. Ensure all menu items meet quality, temperature, and presentation standards while maintaining high sanitation levels.
Requirements
Candidates must be able to communicate in English and possess a professional demeanor and team-player attitude. Physical requirements include the ability to stand for long periods and lift at least 30 lbs.
Full job description
The Hilton Phoenix Resort at the Peak is looking for Pool Food Runners to join our amazing Team!
Hours: AM and PM shifts including weekends and holidays
Summary of Benefits
Team Member and Family Room Discounts for both Crescent Hotels and Resort and Hilton
Flexible Schedules
Career Growth & Development
Amazing Recognition Programs/Giving Back – Community Outreach
Trip Reduction Program – Resort off a Main Bus Line
$2.00 – Team Member Lunch Program
$300 Referral Program
Greet and serve guests by providing prompt and courteous service. Facilitate assembly of food orders from the front line to the table to ensure guest service is efficient and consistent with presentation in the restaurant setting, pool areas and cabanas. Ensure in meeting both Crescent and Hilton’s highest standard of quality and service.
ESSENTIAL JOB FUNCTIONS:
Ensure that each menu item is prepared in the exact detail outlined on each ticket. Read kitchen order print out from computer to organize order. Communicate with kitchen team and check food before serving it to guest to ascertain that appearance, temperature and portions are correct.
Garnish place and supply appropriate condiments in preparation for delivery or server pick up.
Act as liaison between service staff and line cooks.
Assist guests with orders by explaining dishes and drinks and making recommendations as appropriate
Coordinate food orders to guarantee timely and efficient delivery to guests
Maintain our high food safety and sanitation standards
Do all necessary set-up side work as assigned. Breakdown, wrap, label and date and store products; clean and sanitize work station.
Perform any other job related duties as assigned.
REQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Must be able to withstand prolonged periods of standing and/or walking. Ability to lift at least 30 lbs. and transport through a crowded room and/or area.
PERFORMANCE STANDARDS
Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.
Work Habits:
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.
Safety & Security:
The safety and security of our guests and associates is of utmost importance to Crescent Hotels & Resorts. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
NOTE
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.
Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.
Texas Hill Country Oasis on the shores of Lake LBJ
Industry
Hospitality
Company size
501-1,000 employees
Founded
1971
Headquarters
Horseshoe Bay, TX
LinkedIn followers
5,744
Horseshoe Bay Resort is Texas’ premier full-service AAA four-diamond and Conde Nast Readers' Choice award-winning golf resort located on the shores of Lake LBJ only 45-minutes Northwest of Austin, Texas. The 400-room resort is located in the Heart of the Texas Hill Country Wine Region with more than 30 wineries located within 90-minutes of the property.
With more than 100,000 square feet of meeting space and picturesque waterfront venues, the resort is renown for destination meetings and weddings throughout the year.
The resort host several major events each year including the annual Beer By The Bay Country Music Festival, the Wine Dine and Jazz Festival and the annual Big & Bright - a Hill Country Holiday.
For reservations call 877-611-0112 or for meeting and wedding information call 830.598.7880.
Offices: 200 Hi Circle N, Horseshoe Bay, TX 78657, US
GolfLeisure Recreation & Family ActivitiesAccommodationsFood & BeverageGroupsMeetings & WeddingsResidential Real EstateMembershipLakeResort
Texas Hill Country Oasis on the shores of Lake LBJ
Industry
Hospitality
Company size
501-1,000 employees
Founded
1971
Headquarters
Horseshoe Bay, TX
LinkedIn followers
5,744
Horseshoe Bay Resort is Texas’ premier full-service AAA four-diamond and Conde Nast Readers' Choice award-winning golf resort located on the shores of Lake LBJ only 45-minutes Northwest of Austin, Texas. The 400-room resort is located in the Heart of the Texas Hill Country Wine Region with more than 30 wineries located within 90-minutes of the property.
With more than 100,000 square feet of meeting space and picturesque waterfront venues, the resort is renown for destination meetings and weddings throughout the year.
The resort host several major events each year including the annual Beer By The Bay Country Music Festival, the Wine Dine and Jazz Festival and the annual Big & Bright - a Hill Country Holiday.
For reservations call 877-611-0112 or for meeting and wedding information call 830.598.7880.
Offices: 200 Hi Circle N, Horseshoe Bay, TX 78657, US
GolfLeisure Recreation & Family ActivitiesAccommodationsFood & BeverageGroupsMeetings & WeddingsResidential Real EstateMembershipLakeResort