Tulsa, Oklahoma, United States · On-site
$18/hr–$20/hr
1. Build and manage special rate plans according to established revenue management guidelines for group bookings upon receipt of recaps/turnovers from Sales Managers. 2. Create and manage group master's for newly created…
Skills: Revenue management, Group bookings, Reservations systems, Front office operations, Microsoft Office Suite
Newark, New Jersey, United States · On-site
$145k–$150k/yr
Supervises and directs the financial activities of the hotel, safeguards the assets, and prepares all financial reports in accordance with generally accepted accounting principles and Crescent Standards. Interview, hire,…
Skills: Financial reporting, Budgeting, Forecasting, Internal controls, Staff management
Charlotte, North Carolina, United States · On-site
At Crescent Hotels & Resorts, we are a team of hospitality professionals who are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shinin…
Skills: Shuttle driving, Customer service, Luggage handling, Communication, Teamwork
Wade Hampton, South Carolina, United States · On-site
You will: Inspect the Room Attendant’s work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained. In the absence of the Housekeeping Mana…
Skills: Housekeeping management, Staff supervision, Quality control, Training, Inventory management
New York, New York, United States · On-site
$80k–$85k/yr
The iconic Elysee New York is seeking an experienced Hotel Front Office Manager. This is a rare opportunity for a proven luxury hospitality leader to shape the re-emergence of a legendary New York hotel and help define t…
Skills: Luxury hospitality management, Front office operations, Team leadership, Staff training, Guest experience management
Denver, Colorado, United States · On-site
About The Source Hotel Nestled in Denver’s vibrant RiNo Art District, The Source Hotel is a modern retreat that seamlessly blends industrial character with contemporary elegance. As part of a dynamic marketplace fe…
Skills: Guest services, Front desk operations, Communication, Cash handling, Computer literacy
Burbank, California, United States · On-site
$110k–$120k/yr
Hotel Amarano offers a unique opportunity to lead finance at a distinctive AAA Four Diamond boutique hotel where Old Hollywood glamour meets modern California style. Located in the heart of Burbank’s entertainment …
Skills: Financial reporting, Budgeting, Forecasting, Financial analysis, Accounts payable
District of Columbia, United States · On-site
$68k–$69k/yr
What’s In It For Me: We are looking for our next great Sales Manager to join our amazing Sales team. Here is what we offer to all of our associates: Highly competitive wages ranging from $67,500.00 to $68,500.00, o…
Skills: Sales management, Revenue maximization, Account management, Verbal sales presentations, Time management
Charlotte, North Carolina, United States · On-site
For some, traveling and being away is fun; however, many travelers miss being home. Out Housekeeping team makes our hotels feel like home. As a Room Attendant, your contribution helps ensure guests have an enjoyable and …
Skills: Cleaning, Bed making, Dusting, Vacuuming, Inventory management
Fairfax County, Virginia, United States · On-site
Crescent Hotels & Resorts is honored to announce an exciting opportunity for a talented Assistant Director of Housekeeping for the JW Marriott Reston Station Experience a new level of luxury at JW Marriott Reston Station…
Skills: Housekeeping management, Inventory control, Payroll management, Team leadership, Staff supervision
Fairfax County, Virginia, United States · On-site
Crescent Hotels & Resorts is honored to announce an exciting opportunity for a talented Cook for the JW Marriott Reston Station! Experience a new level of luxury at JW Marriott Reston Station, a stunning 28-story landmar…
Skills: Food preparation, Recipe adherence, Food safety, Inventory management, Kitchen equipment operation
Fairfax County, Virginia, United States · On-site
Crescent Hotels & Resorts is honored to announce an exciting opportunity for a talented Guest Room Attendant for the JW Marriott Reston Station! Experience a new level of luxury at JW Marriott Reston Station, a stunning …
Skills: Cleaning, Communication, Teamwork, Problem solving, Hospitality
New York, New York, United States · On-site
$170k–$180k/yr
The stunning NoMo SoHo is seeking a Director of Finance to join the team. This role will provide ethical and consistent leadership by supplying management with guidance, training and support, and focus on the profitabili…
Skills: Financial reporting, Internal controls, Budgeting, Forecasting, Cash flow management
Quincy, Massachusetts, United States · On-site
$20/hr–$22/hr
Front Desk Agent – Full-Time We are looking for an experienced, energetic Front Desk Agent who thrives in a fast-paced, high-volume hotel environment and has a genuine passion for creating exceptional guest experie…
Skills: Guest service, Front desk operations, Communication, Problem solving, Multi-tasking
Columbus, Ohio, United States · On-site
$55k–$60k/yr
At 17 Arrows, our warm Midwestern hospitality blends seamlessly with a creative menu featuring seasonal favorites and bold Southern flavors. Recently named Best Outdoor/Patio Dining in Columbus by CBUS Top Picks, we&rsqu…
Skills: Bar management, Cocktail crafting, Staff training, Inventory management, Quality control
City of Syracuse, New York, United States · On-site
We are looking for our next great team member to join us as an Assistant Housekeeping Manager in our Housekeeping Department. We are committed to providing you with: Highly competitive wages An exceptional benefit plan f…
Skills: Housekeeping management, Staff scheduling, Performance management, Inventory control, Safety compliance
City of Syracuse, New York, United States · On-site
We are looking for our next great team member to join us as a Housekeeping Supervisor in our Housekeeping department. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligi…
Skills: Housekeeping supervision, Staff training, Performance evaluation, Room inspection, Sanitation compliance
Honolulu, Hawaii, United States · On-site
$32/hr–$35/hr
Uniquely located in the heart of Honolulu, guests have the convenience of the city outside their front door yet are surrounded by the beauty of the island through stunning ocean views. At Renaissance Honolulu Hotel & Spa…
Skills: Night audit, Front desk operations, Financial reconciliation, Guest service, Cash handling
Honolulu, Hawaii, United States · On-site
$16/hr–$20/hr
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shini…
Skills: Customer service, Communication skills, Valet parking, Vehicle handling, Luggage assistance
Brookfield, Wisconsin, United States · On-site
JOB OVERVIEW: To attend to the daily functions of the hospitality dining area and to provide information and assistance to all hotel guests as requested. To ensure that the daily food and beverage service for the hospita…
Skills: Food preparation, Customer service, Sanitation, Food safety, Cleaning
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The Group Rooms Coordinator manages group bookings, rate plans, and inventory audits to ensure revenue maximization. They also provide administrative support to the commercial team and assist in resolving group forecast discrepancies.
Candidates must possess strong analytical and technical skills, including proficiency in reservations systems and Microsoft Office. Excellent communication skills and a professional, team-oriented disposition are required for guest and colleague interactions.
1. Build and manage special rate plans according to established revenue management guidelines for group bookings upon receipt of recaps/turnovers from Sales Managers.
2. Create and manage group master's for newly created Rate codes, Rate plans, SRPs in Revenue Management System, set up billing methods & charge routing controls, & pre-authorize credit card guarantee prior to group arrivals.
3. Monitor group cut-off dates. As cut-off dates approach, alert DORM, DOSM & Sales Managers if group reservations are missing.
4. Perform 14-day window audit of blocked inventory in systems ensuring all unused blocked inventory has been released.
5. Prepare Group Pickup Report and lead weekly Group Pick Up Meeting.
6. Assist DOSM & DORM to catch & resolve group forecast discrepancies by balancing PMS and the sales system weekly. Alert DORM, DOSM & Sales Managers if any recaps are missing for definite groups in Delphi.
7. Assist DORM with setting and managing group MARs in the sales system.
8. Make multiple-room reservations that do not qualify as groups & other reservations routed by the sales managers, catering and front office departments within the guidelines established by DORM & DOSM.
9. Process on-property transient reservation for VIP guests, BT accounts, preferred account clients, etc., as directed by the GM/AGM, DOSM & DORM.
10. Fully understand hotel product and operations processes.
11. Interact effectively with colleagues and hotel guests.
12. Provide administrative support for the property Commercial Teams.
Must have the ability to communicate in English. Self-starting personality with disposition. Must always maintain a professional appearance and manner. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Analytical and technical skill required. Need working knowledge of reservations and front office systems and Microsoft Office Suite to take full advantage of the revenue opportunities. Forecasting and creative revenue management abilities needed. Yield management skill required to evaluate business trends and communicate recommendations to property team to take full advantage of revenue maximization.
Customer Satisfaction:
Our internal and external customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.
Work Habits:
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.
Safety & Security:
The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.
Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.
Texas Hill Country Oasis on the shores of Lake LBJ
Horseshoe Bay Resort is Texas’ premier full-service AAA four-diamond and Conde Nast Readers' Choice award-winning golf resort located on the shores of Lake LBJ only 45-minutes Northwest of Austin, Texas. The 400-room resort is located in the Heart of the Texas Hill Country Wine Region with more than 30 wineries located within 90-minutes of the property. With more than 100,000 square feet of meeting space and picturesque waterfront venues, the resort is renown for destination meetings and weddings throughout the year. The resort host several major events each year including the annual Beer By The Bay Country Music Festival, the Wine Dine and Jazz Festival and the annual Big & Bright - a Hill Country Holiday. For reservations call 877-611-0112 or for meeting and wedding information call 830.598.7880.
Offices: 200 Hi Circle N, Horseshoe Bay, TX 78657, US
Texas Hill Country Oasis on the shores of Lake LBJ
Horseshoe Bay Resort is Texas’ premier full-service AAA four-diamond and Conde Nast Readers' Choice award-winning golf resort located on the shores of Lake LBJ only 45-minutes Northwest of Austin, Texas. The 400-room resort is located in the Heart of the Texas Hill Country Wine Region with more than 30 wineries located within 90-minutes of the property. With more than 100,000 square feet of meeting space and picturesque waterfront venues, the resort is renown for destination meetings and weddings throughout the year. The resort host several major events each year including the annual Beer By The Bay Country Music Festival, the Wine Dine and Jazz Festival and the annual Big & Bright - a Hill Country Holiday. For reservations call 877-611-0112 or for meeting and wedding information call 830.598.7880.
Offices: 200 Hi Circle N, Horseshoe Bay, TX 78657, US
