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Full-time
associate degree
Competitive Salary, Benefits Package
Posted 39d ago
Apply by Sep 26
~40 hrs/week
Responsibilities
Responsible for managing designated customer accounts by coordinating work orders and ensuring timely completion of facility maintenance. Acts as the primary point of contact for customers, handling communications, billing escalations, and vendor management.
Requirements
Requires an Associate's degree or equivalent experience with at least two years in facilities maintenance, property management, or customer service. Proficiency in MS Office and strong communication skills are essential, with experience in trade labor management preferred.
Full job description
About Us
From commercial office space and manufacturing to multi-site retail portfolios, we manage and support over 1 billion square feet of facilities space for the nation’s leading organizations. We provide comprehensive facility services ranging from mechanical maintenance and self-performed, site-based operations to energy-efficiency upgrades and supplier-managed interior/exterior maintenance.
Job Summary
Under general supervision, wholly responsible for all aspects that pertain to your designated customer account/s. Conduct telephonic and electronic follow up and closing functions for open work orders on dedicated National/Supplier Management Accounts in order to meet the contractual obligations of each client. Intent is to ensure work orders are completed on time. This position will also involve handling daily customer communications which includes but is not limited to keeping customers informed of work being performed at their location, providing updates to customers, and handling escalations. This position is the main point of contact for designated customers. Handle all AP, billing and service provider escalations/issues for designated customer
Essential Duties & Responsibilities
Performs administration support including; ordering, vendor management, scheduling, reporting, Purchase Order coordination and any other such task assigned by supervisors.• Provide administrative, technical direction, and supervision to subcontracts in completing work assignments.• Interface with all departments to ensure all equipment is operating properly and that there is no disruption of service.• Respond to request for maintenance and repair of facilities to include: Heat ventilation & Air Conditioning, Security Components, IT equipment, emergency situations affecting the facilities, Etc.• Maintains sufficient records, files, controls, and procedures to ensure management and work production.• Maintain a strong safety program within EFS Guidelines.• Maintain effective communications with employees, management, contractors, customers.• The coordinator will participate in budget/forecast (monthly actual performance) development while identifying and implementing cost reduction opportunities across all functions.• Conducts daily/weekly reporting on open work orders for supervisor review.• Keeps accurate files of all office related issues, ensuring files are up to date and complete.• Communicate with supervisor on the work performed and preventive maintenance.• Will attend weekly staff meeting and safety training
Qualifications
Associates Degree and/or equivalent experience• Minimum of two years of experience in facilities maintenance, property management or customer service role required. • Experience in managing service delivery for trades labor such as Electrical, HVAC, Plumbing, or Roofing preferred. • Bi-lingual English-Spanish preferred.• Advanced proficiency MS Windows Applications, including MS Excel and Word.• Must be able to Type min 50 wpm and have good writing skills. • Professional and friendly demeanor, willing to go above and beyond to accomplish the mission.• Ability to work under pressure and constantly make correct decisions with limited input, and determine when to escalate issues to the Facilities Manager/Supervisor or Account Manager• Ability to communicate effectively and efficiently with all functions of the Operations Staff and Call Center Operations team to carry out the objectives of the program• Ability to critically think and problem solve.• Ability to maintain a courteous, professional demeanor at all times• Convey confidence in providing and receiving pertinent information• Must be punctual, reliable and caring about their work ethic
Equal Opportunity Employer
As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled
Affirmative Action Policy
Please review our Affirmative Action Policy.
Notice to Prospective Employees
Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.
EMCOR Facilities Services (EFS) is inside your business, on top of your issues and committed to your goals. Our people have experience in the public and private sectors of nearly every market. Whether we partner with our clients to provide tactical solutions to support their real estate strategies, or recruit, develop and retain our own on-site staffs, we help enhance productivity.
EMCOR Customer Solutions Center helps service over 80,000 facilities and provides mobile services to thousands more, totaling over 1-billion square feet of space worldwide. During the course of a single month, we handle more than 80,000 work orders for everything from troubleshooting sophisticated life-safety systems and central data systems to fixing leaky faucets.
Regardless of the challenge, we provide innovative solutions that integrate highly skilled experts, sophisticated management techniques and some of today’s most advanced technology.
And while maintaining your facilities, we are able to collect vital performance and other data, transforming it into a variety of clear, concise reports that give you the knowledge required to manage you facilities better, smarter and more effectively.
For our clients the result is high-performance facility operation that improves productivity, reduces energy consumption and costs, and provides long-term value.
Offices: 9655 Reading Road, Cincinnati, OH 45215, US · 3100 Woodcreek Drive, Downers Grove, IL 60515, US · 2 Cromwell, Irvine, CA 92618, US · 4050 East Cotton Center Blvd., Suite 40, Phoenix, AZ 85040, US · 1800 Markley Street, Norristown, PA 19401, US
Based on 724 listings with disclosed salaries, most administrative jobs in Arizona pay between $50k–$90k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Arizona right now?
There are currently 6,826 open administrative positions in Arizona listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Arizona?
Companies currently hiring include Banner Health, Arizona Department of Transportation, HonorHealth, Costco Wholesale, ASU Global Academic Initiatives, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Arizona?
Yes — 882 of the 6826 open administrative positions offer remote or hybrid work (305 remote, 577 hybrid).
How do I apply for Administrative jobs in Arizona?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.