Chicago, Illinois, United States · On-site
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, rep…
Skills: Housekeeping management, Staff supervision, Quality control, Training and development, Inventory management
Scottsdale, Arizona, United States · Hybrid
** This role is not eligible for sponsorship AND is four days onsite hybrid at our N. Scottsdale office ** Who are we looking for? Choice Hotels, one of the world’s largest lodging franchisors, has an exciting new opport…
Skills: Hotel distribution, Franchise operations, Lifecycle support, Onboarding, Rebranding
Bloomington, Minnesota, United States · On-site
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, rep…
Skills: Guest service, Communication, Interpersonal skills, Attention to detail, Multitasking
Bloomington, Minnesota, United States · On-site
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, rep…
Skills: Food and beverage service, Menu knowledge, Customer service, Point of sale systems, Cash handling
North Bethesda, Maryland, United States · Hybrid
$100k–$118k/yr
Job Summary The Paid Social Manager defines and evolves how paid social media is leveraged across Choice Hotels. This is an individual contributor role within Paid Media Labs, serving as the organization’s hub for channe…
Skills: Paid social media, Channel strategy, Performance marketing, Audience targeting, Creative strategy
Maryland, United States · Remote OK
$100k–$118k/yr
JOB SUMMARY: Choice Hotels, has an exciting new opportunity as a Regional Manager in the Revenue, Distribution and Commercial Strategy Department. This team is responsible for strategic functions that span across pricing…
Skills: Revenue Management, Data Mining, Data Visualization, Excel, Tableau
West Virginia, United States · Remote OK
$100k–$117k/yr
JOB SUMMARY: The Area Director, Franchise Performance for Core Brands is responsible for driving performance across a diverse portfolio of midscale and upper‑midscale franchised hotels. Operating independently and in col…
Skills: Performance management, Strategic advisory, Relationship management, Analytical decision-making, Revenue management
Salt Lake City, Utah, United States · On-site
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, rep…
Skills: Hotel Management, Budgeting, Revenue Management, Leadership, Operations Management
North Bethesda, Maryland, United States · On-site
$80k–$118k/yr
Job Summary The Executive Marketing Assistant plays a strategic support role, providing high-level executive assistance to the Chief Marketing Officer and senior marketing leadership while also managing key marketing pro…
Skills: Executive support, Project management, Marketing operations, Calendar management, Travel arrangements
North Bethesda, Maryland, United States · On-site
$100k–$118k/yr
Job Summary The Portfolio Optimization Programs Manager is responsible for managing the Company's Property Improvement Plan (PIP) incentive programs from incentive approval through final payout, serving as the primary ne…
Skills: Negotiation, Relationship management, Financial analysis, Project management, Budget management
Scottsdale, Arizona, United States · On-site
$142k–$185k/yr
JOB SUMMARY: The Director, Human Resources Business Partner (HRBP) for the Technology function shapes a high-performing organization by aligning people strategy with product and engineering priorities, ensuring the right…
Skills: Human Resources, HR Business Partnering, Workforce planning, Organization design, Leadership coaching
Scottsdale, Arizona, United States · Hybrid
** This role is not eligible for sponsorship AND is four days onsite hybrid at our N. Scottsdale office ** Who are we looking for? Choice Hotels, one of the world’s largest lodging franchisors, has an exciting new opport…
Skills: AWS, Java, Python, JavaScript, AI governance
Phoenix, Arizona, United States · On-site
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, rep…
Skills: Customer service, Front office operations, Communication skills, Computer skills, Opera software
San Diego, California, United States · On-site
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, rep…
Skills: Housekeeping, Linen management, Cleaning, Attention to detail, Time management
Chicago, Illinois, United States · On-site
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, rep…
Skills: Customer service, Communication skills, Computer skills, Opera, Problem solving
Chicago, Illinois, United States · On-site
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, rep…
Skills: Food preparation, Plating, Recipe adherence, Kitchen equipment operation, Food safety
Minneapolis, Minnesota, United States · On-site
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, rep…
Skills: Housekeeping, Cleaning, Sanitization, Attention to detail, Customer service
Chicago, Illinois, United States · On-site
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, rep…
Skills: Food preparation, Plating techniques, Recipe adherence, Kitchen equipment operation, Food safety
Chicago, Illinois, United States · On-site
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, rep…
Skills: Customer service, Verbal communication, Food and beverage service, Point of sale systems, Hospitality management
Town of Leon, Wisconsin, United States · On-site
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, rep…
Skills: Cooking, Food preparation, Garnishing, Kitchen maintenance, Food safety
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The Housekeeping Supervisor is responsible for inspecting guest rooms, supervising housekeeping and laundry staff, and ensuring all operational and safety standards are met. They also manage daily department operations, handle guest requests, and coordinate with the front office to maintain high service quality.
Candidates must have at least one year of experience in a housekeeping supervisory or management role. A high school diploma or GED is required, along with the ability to perform physical tasks and work a flexible schedule.
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com.
The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.
Position SummaryEnsure all operational and safety procedures are properly followed Inspects and approves employees work performance Supervises all guest complaints as it relates to the operation Demonstrate leadership and provides training for all housekeeping and laundry employees Communicates effectively and works as a team player Meets goals and expectations as it relates to the overall department and hotel operation Establish schedules, work assignments and supervises payroll related items Supervises all Radisson training requirements for the department Develops and trains staff on all Radisson Operation Standards Can work a flexible schedule and multi-task with housekeeping related tasks Participates in the development and implementation of business strategies for the hotel which are aligned with Radisson’s overall mission, vision values and strategies Performs all shift checklist responsibilities & reporting requirements Be familiar with hotel, departments, hours of operation and services of the hotel Answer basic Housekeeping related questions Assist team with training, supplies and support to consistently provide quality guest rooms and public areas Comply with federal, state and local laws Properly maintains hotel keys and electronic cards (key control) Completes maintenance work orders and will follow up accordingly Supervises lost and found items in accordance with procedures Inspects guestrooms to ensure proper cleanliness in accordance with hotel procedures and Housekeeping Room Attendant checklists Maintains status reports for guest rooms and communicates effectively Follows all guest room procedures including protocols with ‘do not disturb’ rooms Actively participates in housekeeping’s ‘deep clean’ or ‘preventive maintenance’ and Covid protocols Participates in all departmental and hotel meetings Participates in required training programs and supervises all housekeeping and laundry employees ensuring department completion Runs all Housekeeping Reports Reports any damage or hazards in the hotel Reports suspicious activity in hallways or in the hotel Answers the housekeeping phone and handles or supervises guest requests Consistently walks the hotel for inspection purposes and reports accordingly Manages the day-to-day operations of the housekeeping, public space and laundry areas for assigned shifts. Ensures that the rooms and public space areas are spotless and continually restocked and straightened Participates in the development and implementation of processes, procedures and standards for departments which support achievement of service and financial goals Inspects rooms and public space areas continually Determines appropriate staffing levels for forecasted business and schedules employees accordingly Follow up providing employees with customer service, technical and safety training on an ongoing basis Tracks the inventory, purchasing and disbursement for all linens, cleaning supplies, customer room and restroom supplies, laundry supplies, etc. Supervises the operation (and/or outsourced relationship) with the laundry Monitors assigned departments with compliance to safety standards Coordinates room availability with the Front Office Develops and implements strategies and practices which support employee engagement Communicates performance expectations and provides employees with on-going feedback Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations: Gives personal attention, takes personal responsibility and uses teamwork when providing guest service. Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems. Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis. Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction. Performs other duties as required by management to provide 100% Guest Satisfaction and genuine hospitality to our Guests. Performs other duties as required by management to provide 100% Guest Satisfaction and genuine hospitality to all guests
Requirement/Skills Minimum one year in a supervisory or management housekeeping position required High school diploma or GED required Able to collaborate effectively with other hotel employees and managers to ensure teamwork Ability to communicate effectively Strong organizational skills, critical thinking skills, problem solver Able to work a variable schedule Operating Systems experience with Opera Physical Demands May need to sit or stand for long periods of time Proper lifting techniques required Exertion up to 75 pounds of force occasionally and/or 50 pounds of forces frequently Ability to lift, carry, push, pull or otherwise move objects Ability to use various equipment such as vacuum cleaners and buffers Ability to move throughout the hotel (standing, walking, kneeling, and bending) for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Other Information The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift and alter assigned duties as business dictates. In addition, this is a hospitality business, and a hospitable service atmosphere must be maintained at all times his position description is not intended to create, nor is it to be construed, as a contract of employment or a promise of employment. I understand that my employment is an “at-will” relationship and may be terminated by either party at any time, with or without notice. We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information, or other protected class. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.
Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law.
In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.
A collection of 22 guest-first hotel brands. Where you are in business for yourself, not by yourself.
Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. The challenger in upscale and a leader in midscale and extended stay, Choice® has nearly 7,500 hotels, representing more than 630,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that range from full-service upper upscale properties to midscale, extended stay, and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® rewards program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com. At our worldwide corporate headquarters in the Washington metropolitan area (North Bethesda, MD), our IT center in Scottsdale, AZ, and Minneapolis, MN, and through our associates across the globe, we keep those hotels humming by serving as a champion for our franchisees. When you #MakeItYourChoice, you will have the environment, the tools, and the momentum to drive your career and organizational success.
Offices: 915 Meeting St, North Bethesda, Maryland 20852, US · 18615 Claret Drive, Scottsdale, AZ 85255, US
A collection of 22 guest-first hotel brands. Where you are in business for yourself, not by yourself.
Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. The challenger in upscale and a leader in midscale and extended stay, Choice® has nearly 7,500 hotels, representing more than 630,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that range from full-service upper upscale properties to midscale, extended stay, and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® rewards program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com. At our worldwide corporate headquarters in the Washington metropolitan area (North Bethesda, MD), our IT center in Scottsdale, AZ, and Minneapolis, MN, and through our associates across the globe, we keep those hotels humming by serving as a champion for our franchisees. When you #MakeItYourChoice, you will have the environment, the tools, and the momentum to drive your career and organizational success.
Offices: 915 Meeting St, North Bethesda, Maryland 20852, US · 18615 Claret Drive, Scottsdale, AZ 85255, US
