Chicago, Illinois, United States · On-site
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, rep…
Skills: Housekeeping, Guest Service, Attention To Detail, Time Management, Teamwork
Scottsdale, Arizona, United States · On-site
$124k–$146k/yr
JOB SUMMARY The Senior Managing Content Editor serves as the strategic leader of Choice Hotels’ editorial content function, responsible for shaping and driving the vision, quality, and performance of written content acro…
Skills: Editorial Strategy, Content Strategy, SEO, Team Leadership, Brand Voice Consistency
Chicago, Illinois, United States · On-site
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, rep…
Skills: Housekeeping, Guest Service, Attention To Detail, Time Management, Communication
Scottsdale, Arizona, United States · Hybrid
** This role is not eligible for sponsorship AND is four days onsite hybrid at our N. Scottsdale office ** Who are we looking for? Choice Hotels, one of the world’s largest lodging franchisors, has an exciting new opport…
Skills: Java, Python, TestNG, RestAssured, Maven
Chicago, Illinois, United States · On-site
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, rep…
Skills: Prospecting, Closing, Negotiation, Contract Management, Market Research
Maryland, United States · Remote OK
$87k–$102k/yr
JOB SUMMARY: The Senior Revenue Manager, RAMP is responsible for driving commercial revenue performance and accelerating the successful onboarding of new-to-Choice hotels by developing and executing pre-opening revenue s…
Skills: Revenue Management, Pricing Strategy, Inventory Management, Distribution Channels, Demand Forecasting
Atlanta, Georgia, United States · Remote OK
Position Summary The Field Sales Manager is an individual contributor responsible for driving revenue growth within an assigned market by developing, managing, and expanding relationships with key local and regional acco…
Skills: Account Management, B2B Sales, Revenue Growth, CRM Proficiency, Market Analysis
Bloomington, Minnesota, United States · On-site
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, rep…
Skills: Guest Service, Hotel Registration, Opera System, Interpersonal Skills, Attention To Detail
Bothell, Washington, United States · On-site
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, rep…
Skills: Housekeeping, Guest Service, Attention To Detail, Time Management, Cleaning Protocols
Bothell, Washington, United States · On-site
Position Summary The role of the Room Attendant is to ensure 100% guest satisfaction by providing guests with a clean, a comfortable and safe room. Country Inn & Suites by Radisson, Seattle-Bothell 19333 N Creek Pkwy Bot…
Skills: Housekeeping, Guest Service, Attention To Detail, Time Management, Teamwork
Phoenix, Arizona, United States · On-site
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, rep…
Skills: Customer Service, Hotel Registration, Opera PMS, Communication Skills, Upselling
Town of Leon, Wisconsin, United States · On-site
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, rep…
Skills: Laundry Operations, Dry Cleaning, Inventory Management, Basic Math, Attention To Detail
Scottsdale, Arizona, United States · On-site
$132k–$155k/yr
JOB SUMMARY: Choice Hotels has an exciting new opportunity for a Product Manager – Franchisee Experience & Platform to help shape the future of how franchisees engage with Choice across the full lifecycle. This role will…
Skills: Product Management, Product Strategy, Roadmap Development, Customer Discovery, Salesforce
Scottsdale, Arizona, United States · Hybrid
** This role is not eligible for sponsorship AND is four days onsite hybrid at our N. Scottsdale office ** Job Summary The Service Management Administrator 2 provides day-to-day administration and support of the ServiceN…
Skills: ServiceNow Administration, IT Service Management (ITSM), System Troubleshooting, Integration Testing, Acceptance Testing
Scottsdale, Arizona, United States · Hybrid
** This role is not eligible for sponsorship AND is four days onsite hybrid at our N. Scottsdale office ** Who are we looking for? Choice Hotels, one of the world's largest lodging franchisors, has an exciting new opport…
Skills: Enterprise Architecture, Cloud Modernization, Generative AI, API Strategy, Platform Engineering
North Bethesda, Maryland, United States · Hybrid
$142k–$167k/yr
JOB SUMMARY The Director, Billing is responsible for leading the vision, strategy, and execution of Choice Hotels’ global billing operations, overseeing the accurate processing of more than $1B in annual invoicing. This …
Skills: Global Billing Operations, Financial Performance Management, Revenue Recognition, SOX Compliance, People Leadership
Phoenix, Arizona, United States · On-site
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, rep…
Skills: Housekeeping, Guest Service, Attention To Detail, Time Management, Communication
Scottsdale, Arizona, United States · On-site
THIS IS A SHIFT POSITION IN A 24/7 SUPPORT CENTER. CANDIDATES SHOULD BE AVAILABLE FOR DAYS/NIGHTS/WEEKENDS AS NECESSARY. Who are we looking for? Choice Hotels has an exciting new opportunity as our Technical Services Spe…
Skills: Software Troubleshooting, Hardware Troubleshooting, Customer Service, Technical Support, Incident Management
Scottsdale, Arizona, United States · On-site
THIS IS A SHIFT POSITION IN A 24/7 SUPPORT CENTER. CANDIDATES SHOULD BE AVAILABLE FOR DAYS/NIGHTS/WEEKENDS AS NECESSARY. Who are we looking for? Choice Hotels has an exciting new opportunity as our Technical Services Spe…
Skills: Software Troubleshooting, Hardware Troubleshooting, Customer Service, Technical Support, Incident Management
Minneapolis, Minnesota, United States · On-site
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, rep…
Skills: Customer Service, Order Taking, Beverage Service, Table Setup, Conflict Resolution
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Ensure 100% guest satisfaction by cleaning and maintaining guest rooms, suites, and hallways according to brand standards. Responsibilities include restocking amenities, handling guest requests, and reporting maintenance needs to supervisors.
The ideal candidate should have at least one year of hospitality experience in housekeeping and the ability to meet daily cleaning quotas. Physical requirements include the ability to lift up to 50 pounds and stand for long periods.
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com.
The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.
Position SummaryCreates guest satisfaction and exceeds expectations by providing the service brand behavior and genuine hospitality. Per brand standards, cleans assigned guest rooms or suites which includes making beds, vacuuming, dusting, arranging room furniture if required, and cleaning bathroom Maintains cleaning protocols Empty all trash containers and replace with fresh liners Restock useable items in guest rooms or suites, i.e., soap, towels, amenities, paper items Ensure removal and appropriate disposition of guest room trays, glass and silverware Clean and vacuum exterior entry and hallways Keep linen closets and supply areas clean and organized Ensure guest laundry and dry-cleaning orders are attended to promptly Notifies supervisor promptly of any special guestroom or suite issues including reporting of any maintenance needs Promptly handles guest complaints or requests and refers to supervisor if unable to handle Ensures that all rooms or suites are secured upon leaving the guest room or suite Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Performs other duties required to provide the service brand behavior and genuine hospitality Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest
Requirement/Skills Ideal candidate will have a minimum of one -year hospitality experience in housekeeping Follows instructions and communicates effectively Works well independently or as part of a team Strong attention to detail Commitment to exceptional guest service Can clean multiple room types and meet the daily cleaning quota Willing to work a flexible schedule including weekends and holidays Adheres to the policies and procedures of the hotel Physical Demands Perform repetitive hand and arm movements. Ability to lift up to 50 pounds. Ability to pull, push up to 100 pounds. Must be able to squat, bend, kneel and twist. Ability to stand for long periods of time. Occasional lifting of up to 50 pounds Other Information The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift and alter assigned duties as business dictates. In addition, this is a hospitality business, and a hospitable service atmosphere must be maintained at all times his position description is not intended to create, nor is it to be construed, as a contract of employment or a promise of employment. I understand that my employment is an “at-will” relationship and may be terminated by either party at any time, with or without notice. We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information, or other protected class. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.
Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law.
In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.
A collection of 22 guest-first hotel brands. Where you are in business for yourself, not by yourself.
Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. The challenger in upscale and a leader in midscale and extended stay, Choice® has nearly 7,500 hotels, representing more than 630,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that range from full-service upper upscale properties to midscale, extended stay, and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® rewards program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com. At our worldwide corporate headquarters in the Washington metropolitan area (North Bethesda, MD), our IT center in Scottsdale, AZ, and Minneapolis, MN, and through our associates across the globe, we keep those hotels humming by serving as a champion for our franchisees. When you #MakeItYourChoice, you will have the environment, the tools, and the momentum to drive your career and organizational success.
Offices: 915 Meeting St, North Bethesda, Maryland 20852, US · 18615 Claret Drive, Scottsdale, AZ 85255, US
A collection of 22 guest-first hotel brands. Where you are in business for yourself, not by yourself.
Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. The challenger in upscale and a leader in midscale and extended stay, Choice® has nearly 7,500 hotels, representing more than 630,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that range from full-service upper upscale properties to midscale, extended stay, and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® rewards program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com. At our worldwide corporate headquarters in the Washington metropolitan area (North Bethesda, MD), our IT center in Scottsdale, AZ, and Minneapolis, MN, and through our associates across the globe, we keep those hotels humming by serving as a champion for our franchisees. When you #MakeItYourChoice, you will have the environment, the tools, and the momentum to drive your career and organizational success.
Offices: 915 Meeting St, North Bethesda, Maryland 20852, US · 18615 Claret Drive, Scottsdale, AZ 85255, US
