Bloomington, Minnesota, United States · On-site
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, rep…
Skills: Housekeeping, Cleaning, Attention to detail, Customer service, Time management
Nashville, Tennessee, United States · On-site
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, rep…
Skills: Dishwashing, Sanitization, Kitchen maintenance, Food safety, Teamwork
Salt Lake City, Utah, United States · On-site
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, rep…
Skills: Security management, Emergency management, Risk assessment, Team leadership, Incident investigation
Scottsdale, Arizona, United States · Hybrid
** This role is not eligible for sponsorship AND is four days onsite hybrid at our N. Scottsdale office ** Who are we looking for? Choice Hotels, one of the world’s largest lodging franchisors, has an exciting new opport…
Skills: ServiceNow, JavaScript, Angular, Python, SQL
North Bethesda, Maryland, United States · On-site
$86k–$102k/yr
Who are we looking for? Choice Hotels, one of the world’s largest lodging franchisors, is seeking a Ramp Manager to join our Strategic Ramp Coordination Department. This department plays a pivotal role in preparing new a…
Skills: Project management, Revenue management, Stakeholder engagement, Data analysis, Communication
Salt Lake City, Utah, United States · On-site
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, rep…
Skills: Bartending, Customer service, Cash handling, Point of sale systems, Beverage preparation
Salt Lake City, Utah, United States · On-site
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, rep…
Skills: Guest service, Hospitality, Communication skills, Multitasking, Conflict resolution
Sunnyvale, California, United States · On-site
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, rep…
Skills: Customer service, Communication skills, Computer skills, Problem solving, Teamwork
Maryland, United States · Hybrid
$132k–$155k/yr
JOB SUMMARY: Lead as the commercial business owner for Choice Hotels' international qualified vendor and procurement partnership portfolio, driving franchisee value, supplier growth, and procurement-related revenue acros…
Skills: Strategic Partnership Management, Contract Negotiation, Vendor Management, Business Development, Account Management
Chicago, Illinois, United States · On-site
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, rep…
Skills: Front Office Management, Hospitality Management, Guest Relations, Leadership, Operational Excellence
Salt Lake City, Utah, United States · On-site
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, rep…
Skills: Sales Management, Hospitality Management, Strategic Planning, Relationship Management, Business Development
North Bethesda, Maryland, United States · Hybrid
$87k–$102k/yr
Job Summary The Senior Analyst, Franchise Feasibility & Investments plays a critical role in supporting strategic hotel development initiatives through financial analysis, market evaluation, investment modeling, and busi…
Skills: Financial Analysis, Financial Modeling, Investment Analysis, Discounted Cash Flow, Net Present Value
Scottsdale, Arizona, United States · Hybrid
** This role is not eligible for sponsorship AND is four days onsite hybrid at our N. Scottsdale office ** Who are we looking for? Choice Hotels, one of the world’s largest lodging franchisors, has an exciting new opport…
Skills: Android Development, Kotlin, Java, Jetpack Compose, Git
Bloomington, Minnesota, United States · On-site
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, rep…
Skills: Guest Service, Telephone Operation, Communication Skills, Opera System, Problem Solving
Bloomington, Minnesota, United States · On-site
$63k–$75k/yr
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, rep…
Skills: Catering Sales, Prospecting, Negotiation, Contract Management, Market Research
Sunnyvale, California, United States · On-site
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, rep…
Skills: Housekeeping, Guest Satisfaction, Attention To Detail, Teamwork, Time Management
Scottsdale, Arizona, United States · Hybrid
** This role is not eligible for sponsorship AND is four days onsite hybrid at our N. Scottsdale office ** Who are we looking for? Choice Hotels has an exciting new opportunity as our Staff Software Engineer, Resiliency …
Skills: Java, Spring Boot, AWS, Python, Platform Engineering
Town of Leon, Wisconsin, United States · On-site
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, rep…
Skills: Sanitization, Cleaning, Attention To Detail, Communication Skills, Teamwork
Scottsdale, Arizona, United States · Hybrid
** This role is not eligible for sponsorship AND is four days onsite hybrid at our N. Scottsdale office ** Who are we looking for? Choice Hotels has an exciting new opportunity as our Staff Software Engineer, Resiliency …
Skills: Java, Spring Boot, AWS, Python, Platform Engineering
Nashville, Tennessee, United States · On-site
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, rep…
Skills: Food Preparation, Plating Techniques, Recipe Adherence, Kitchen Equipment Operation, Food Safety
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The Room Attendant is responsible for ensuring guest satisfaction by maintaining clean, comfortable, and safe guest rooms according to brand standards. Duties include cleaning rooms, restocking amenities, and promptly addressing guest requests or maintenance issues.
The ideal candidate should have at least one year of hospitality experience in housekeeping and the ability to perform physical tasks such as lifting up to 50 pounds. Candidates must be able to work a flexible schedule, including weekends and holidays, and demonstrate strong attention to detail.
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com.
The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.
Position Summary
Unique. Stylish. Entirely Radisson Blu. Upper Upscale by industry definition. First class in any other language. High on design and style, all wrapped up in a Yes I Can! Attitude. The Radisson Blu Mall of America features 500 design forward guest rooms, unique spaces and over 26,000 square feet of meeting space, and is the first hotel connected to the Mall of America.
The Radisson Blu Mall of America is looking for looking for an energetic individual to join our Housekeeping team as a Room Attendant. Our Room Attendants are at the heart of what we do!
Hourly Wage: $18.32
Benefits When You Make It Your Choice :
Employee discounts on thousands of hotels
Enjoy a complimentary meal in the associate cafeteria during your shift
Free Parking
Paid Sick Time (MN Earned Sick and Safe Time)
1st of the month following 30 days of service:
Full benefits package to our full-time employees, including health, dental, vision, short & long term disability, and so much more!
Employer paid HSA contribution
401(k) Retirement Plan
90 Days:
Paid Vacation and Sick Time
8 Paid Holidays
Paid Bereavement
1 Year:
Paid Floating Holidays
Key Responsibilities
Creates guest satisfaction and exceeds expectations by providing the service brand behavior and genuine hospitality.
Per brand standards, cleans assigned guest rooms or suites which includes making beds, vacuuming, dusting, arranging room furniture if required, and cleaning bathroom
Maintains cleaning protocols
Empty all trash containers and replace with fresh liners
Restock useable items in guest rooms or suites, i.e., soap, towels, amenities, paper items
Ensure removal and appropriate disposition of guest room trays, glass and silverware
Clean and vacuum exterior entry and hallways
Keep linen closets and supply areas clean and organized
Ensure guest laundry and dry-cleaning orders are attended to promptly
Notifies supervisor promptly of any special guestroom or suite issues including reporting of any maintenance needs
Promptly handles guest complaints or requests and refers to supervisor if unable to handle
Ensures that all rooms or suites are secured upon leaving the guest room or suite
Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations
Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service
Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems
Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
Performs other duties required to provide the service brand behavior and genuine hospitality
Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest
Ideal candidate will have a minimum of one -year hospitality experience in housekeeping
Follows instructions and communicates effectively
Works well independently or as part of a team
Strong attention to detail
Commitment to exceptional guest service
Can clean multiple room types and meet the daily cleaning quota
Willing to work a flexible schedule including weekends and holidays
Adheres to the policies and procedures of the hotel
Perform repetitive hand and arm movements.
Ability to lift up to 50 pounds.
Ability to pull, push up to 100 pounds.
Must be able to squat, bend, kneel and twist.
Ability to stand for long periods of time.
Occasional lifting of up to 50 pounds
Other Information
The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift and alter assigned duties as business dictates. In addition, this is a hospitality business, and a hospitable service atmosphere must be maintained at all times.
This position description is not intended to create, nor is it to be construed, as a contract of employment or a promise of employment. I understand that my employment is an “at-will” relationship and may be terminated by either party at any time, with or without notice.
We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information, or other protected class. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.
Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law.
In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.
A collection of 22 guest-first hotel brands. Where you are in business for yourself, not by yourself.
Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. The challenger in upscale and a leader in midscale and extended stay, Choice® has nearly 7,500 hotels, representing more than 630,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that range from full-service upper upscale properties to midscale, extended stay, and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® rewards program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com. At our worldwide corporate headquarters in the Washington metropolitan area (North Bethesda, MD), our IT center in Scottsdale, AZ, and Minneapolis, MN, and through our associates across the globe, we keep those hotels humming by serving as a champion for our franchisees. When you #MakeItYourChoice, you will have the environment, the tools, and the momentum to drive your career and organizational success.
Offices: 915 Meeting St, North Bethesda, Maryland 20852, US · 18615 Claret Drive, Scottsdale, AZ 85255, US
A collection of 22 guest-first hotel brands. Where you are in business for yourself, not by yourself.
Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. The challenger in upscale and a leader in midscale and extended stay, Choice® has nearly 7,500 hotels, representing more than 630,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that range from full-service upper upscale properties to midscale, extended stay, and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® rewards program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com. At our worldwide corporate headquarters in the Washington metropolitan area (North Bethesda, MD), our IT center in Scottsdale, AZ, and Minneapolis, MN, and through our associates across the globe, we keep those hotels humming by serving as a champion for our franchisees. When you #MakeItYourChoice, you will have the environment, the tools, and the momentum to drive your career and organizational success.
Offices: 915 Meeting St, North Bethesda, Maryland 20852, US · 18615 Claret Drive, Scottsdale, AZ 85255, US
