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Skills: Account Management, Adaptability, Customer And Client Focus, Data Collection And Entry, Process Effectiveness
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Full-time
high school
Affordable, Competitive And Flexible Benefits, Physical, Emotional, And Financial Wellness Support
Posted 33d ago
~40 hrs/week
Responsibilities
Process time-sensitive account updates and paperwork related to funds transfer, margin, and options. Provide high-quality customer service via phone and email while resolving escalations and performing document remediation.
Requirements
Requires a high school diploma or equivalent and strong customer service, organizational, and analytical skills. Experience in a call center environment and the ability to process high volumes of documents accurately is preferred.
Full job description
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Enterprise Job Description: Here is an exciting opportunity to grow your career with our Operations group. Specialist’s process paperwork and provide service to associates and clients on inquiries that are related to time sensitive account updates. As a Specialist you must have a desire to deliver high quality customer service, process efficiently and with accuracy. This is a rewarding position where you are empowered to take ownership, facilitate paperwork and processes. You will be directly responsible for assisting clients in areas that include funds transfer, margin and options to name a few. In addition, Specialists assist with phone calls, email boxes, processing queues, and research and resolve escalations. Specialists assist with document remediation by making critical account changes and/or updates, paperwork processing, document fulfillment as well as outbound call support for internal and external clients. You will be required to do proactive outreach to account owners and associates to ensure that both parties are aware of what documents are needed to remediate and complete their specific request/needs. They must provide clients with accurate information by keeping abreast of procedures and demonstrating the ability to provide complete and concise explanations to inquiries made from all levels of personnel. There are strong opportunities to assist management with complex issues, process improvements, and new initiatives to better the client experience while developing your personal Qualification set.
Required Qualifications:
Strong customer service Qualifications
Ability to multi-task and independently prioritize his/her workload.
Demonstrate a cooperative and professional work attitude
Capable of multi-tasking and working efficiently under stress and high volume
Strong organizational, time management and teamwork Qualifications
Strong analytical and problem-solving Qualifications
Foster collaborative relationships within and across business units
Attention to detail and follow through on assignments
Deliver high quality partner support stressing partner/client needs, problem resolution, and service/product knowledge
Demonstrate excellent verbal, written and listening Qualifications
Apply sound judgment and enterprise-wide mindset in making decisions
Understand and demonstrate cultural awareness, integrity and ability to work as part of team
Desired Qualifications:
Customer Service and/or call center experience preferred
Demonstrated ability to process high volumes of documents with accuracy and speed
Strong communication Qualifications, both written and verbal
Ability to be flexible and open to change within the line of business
Responsibilities:
Processes transactions according to established procedures and prescribed processes required
Demonstrates operational discipline while handling complex and diverse operational functions
Covers one or more operations functional areas, such as analyses, report generation, opening new accounts, trade processing, payment processing, and data entry
Assists with phone calls, email boxes, and processing queues
Skills:
Account Management
Adaptability
Customer and Client Focus
Data Collection and Entry
Process Effectiveness
Active Listening
Continuous Improvement
Customer Service Management
Data Quality Management
Result Orientation
Attention to Detail
Business Operations Management
Business Process Analysis
Critical Thinking
Process Management
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company serves approximately 56 million U.S. consumer and small business relationships. It is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading.
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Offices: 100 North Tryon Street, Charlotte, NC 28202, US · 16001 Dallas Pkwy, Addison, TX 75001, US · 3123 N Scottsdale Rd, Scottsdale, AZ 85251, US · 135 S La Salle St, Chicago, IL 60603, US · 500 W 7th St, Fort Worth, TX 76102, US
Based on 724 listings with disclosed salaries, most administrative jobs in Arizona pay between $50k–$90k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Arizona right now?
There are currently 6,826 open administrative positions in Arizona listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Arizona?
Companies currently hiring include Banner Health, Arizona Department of Transportation, HonorHealth, Costco Wholesale, ASU Global Academic Initiatives, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Arizona?
Yes — 882 of the 6826 open administrative positions offer remote or hybrid work (305 remote, 577 hybrid).
How do I apply for Administrative jobs in Arizona?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.