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Jobs at AAA Mountain West Group (Now Hiring) — 49 open

AAA Mountain West Group logoAAA Mountain West Group

Member Experience Associate-P&C License

Turlock, California, United States · On-site

$23/hr–$26/hr

Mid level

Why Work For Us? Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position401k Matching – $1 for $1 company match up to 6% of eligible earnings per…

Skills: Customer Service, Consultative Sales, Active Listening, Problem Solving, Adaptability

AAA Mountain West Group logoAAA Mountain West Group

Travel Sales Advisor

Reno, Nevada, United States · On-site

$38k/yr

Mid level

Why Work For Us? Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position401k Matching – $1 for $1 company match up to 6% of eligible earnings per…

Skills: Consultative Selling, Travel Planning, GDS, Apollo, Galileo

AAA Mountain West Group logoAAA Mountain West Group

Travel Sales Advisor

Orem, Utah, United States · On-site

$38k/yr

Mid level

Why Work For Us? Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position401k Matching – $1 for $1 company match up to 6% of eligible earnings per…

Skills: Consultative Selling, Travel Planning, GDS, Apollo, Galileo

AAA Mountain West Group logoAAA Mountain West Group

Travel Sales Advisor

Sparks, Nevada, United States · On-site

$38k/yr

Mid level

Why Work For Us? Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position401k Matching – $1 for $1 company match up to 6% of eligible earnings per…

Skills: Consultative Selling, Travel Planning, GDS, Apollo, Galileo

AAA Mountain West Group logoAAA Mountain West Group

Travel Sales Advisor

Salt Lake City, Utah, United States · On-site

$38k/yr

Mid level

Why Work For Us? Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position401k Matching – $1 for $1 company match up to 6% of eligible earnings per…

Skills: Consultative Selling, Travel Planning, GDS, Apollo, Galileo

AAA Mountain West Group logoAAA Mountain West Group

Travel Sales Advisor

Helena, Montana, United States · On-site

$38k/yr

Mid level

Why Work For Us? Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position401k Matching – $1 for $1 company match up to 6% of eligible earnings per…

Skills: Consultative Selling, Travel Planning, GDS, Apollo, Galileo

AAA Mountain West Group logoAAA Mountain West Group

Director, Legal Operations

Walnut Creek, California, United States · Hybrid

$191k–$286k/yr

Senior+

Why Work For Us? Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position401k Matching – $1 for $1 company match up to 6% of eligible earnings per…

Skills: Legal Operations Strategy, Process Optimization, Contract Lifecycle Management, Matter Management, E-billing

AAA Mountain West Group logoAAA Mountain West Group

Member Experience Associate - Sales

Las Vegas, Nevada, United States · On-site

Mid level

Why Work For Us? Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position401k Matching – $1 for $1 company match up to 6% of eligible earnings per…

Skills: Customer Service, Consultative Sales, Active Listening, Problem Solving, Communication

AAA Mountain West Group logoAAA Mountain West Group

Branch Insurance Sales Agent; Uncapped Commission

Bozeman, Montana, United States · On-site

Mid level

Why Work For Us? Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position401k Matching – $1 for $1 company match up to 6% of eligible earnings per…

Skills: Consultative Selling, Lead Generation, Risk Assessment, Objection Handling, Cross-selling

AAA Mountain West Group logoAAA Mountain West Group

Manager, P&C Insurance Acquisition

Walnut Creek, California, United States · Hybrid

$159k–$238k/yr

Senior

Why Work For Us? Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position401k Matching – $1 for $1 company match up to 6% of eligible earnings per…

Skills: Strategic Planning, Retail Marketing, Agency Management, Financial Forecasting, ROI Analysis

AAA Mountain West Group logoAAA Mountain West Group

Marketing Program Specialist

Walnut Creek, California, United States · Hybrid

$77k–$115k/yr

Mid level

Why Work For Us? Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position401k Matching – $1 for $1 company match up to 6% of eligible earnings per…

Skills: Digital Marketing, Paid Online Channels, Program Management, A/B Testing, Budget Management

AAA Mountain West Group logoAAA Mountain West Group

Tow Service

Reno, Nevada, United States · On-site

Mid level

Why Work For Us? Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position401k Matching – $1 for $1 company match up to 6% of eligible earnings per…

Skills: Tow Truck Operation, Vehicle Diagnostics, Roadside Assistance, Customer Service, Problem Solving

AAA Mountain West Group logoAAA Mountain West Group

Tow Service Specialist

Reno, Nevada, United States · On-site

Entry level

Why Work For Us? Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position401k Matching – $1 for $1 company match up to 6% of eligible earnings per…

Skills: Tow Truck Operation, Vehicle Diagnostics, Roadside Assistance, Customer Service, Tire Changing

AAA Mountain West Group logoAAA Mountain West Group

Emergency Roadside Driver

Campbell, California, United States · On-site

Mid level

Why Work For Us? Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position401k Matching – $1 for $1 company match up to 6% of eligible earnings per…

Skills: Driving, Vehicle Diagnostics, Customer Service, Towing Equipment Operation, Problem Solving

AAA Mountain West Group logoAAA Mountain West Group

Auto Center Support Associate

Hayward, California, United States · On-site

$42k–$63k/yr

Mid level

Come Join Us! 11 Paid Holidays Up to 17 days PTO first year - start earning day one, 22 days off in year two No work on Sundays - Facility Closed Best in Class Benefits – Medical, Dental, Vision, wellness program and mor…

Skills: Verbal Communication, Written Communication, Organization, Interpersonal Skills, Negotiation

AAA Mountain West Group logoAAA Mountain West Group

Light Service Manager II

Phoenix, Arizona, United States · On-site

Mid level

Why Work For Us? Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position401k Matching – $1 for $1 company match up to 6% of eligible earnings per…

Skills: Fleet Operations Management, Leadership, Performance Monitoring, Budget Management, Strategic Thinking

AAA Mountain West Group logoAAA Mountain West Group

Automotive Repair Technician

Rocklin, California, United States · On-site

$73k–$125k/yr

Senior

Are you Looking to Drive Your Career Forward? Join Our Team and Enjoy a Rewarding Career! At AAA we prioritize your well-being, offering exceptional benefits. Average techs earn between $72,500 - $125,000. We offer a wid…

Skills: Vehicle Repair, Digital Inspections, Safety Compliance, Parts Ordering, Automotive Diagnostics

AAA Mountain West Group logoAAA Mountain West Group

Automotive Repair Technician- $2,500 Sign On Bonus *DOE

San Rafael, California, United States · On-site

$73k–$125k/yr

Senior

Are you Looking to Drive Your Career Forward? Join Our Team and Enjoy a Rewarding Career! At AAA we prioritize your well-being, offering exceptional benefits. Average techs earn between $72,500 - $125,000. We offer a wid…

Skills: Vehicle Repair, Digital Inspections, Safety Compliance, Parts Ordering, Automotive Diagnostics

AAA Mountain West Group logoAAA Mountain West Group

Digital Marketing Lead

Walnut Creek, California, United States · Hybrid

$132k–$199k/yr

Senior

Why Work For Us? Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position401k Matching – $1 for $1 company match up to 6% of eligible earnings per…

Skills: Search Engine Marketing, Search Engine Optimization, Paid Advertising, Social Media Marketing, Email Marketing

AAA Mountain West Group logoAAA Mountain West Group

Global Mobility Alliance Coordinator

Florida, Massachusetts, United States · Remote OK

Mid level

Why Work For Us? Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position401k Matching – $1 for $1 company match up to 6% of eligible earnings per…

Skills: Project Coordination, Written Communication, Verbal Communication, Attention To Detail, Stakeholder Engagement

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Showing 1–20 of 49

AAA Mountain West Group logo

Member Experience Associate-P&C License

AAA Mountain West Group

Turlock, California, United States • On-site

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Mid level

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  • $23/hr–$26/hr
  • Full-time
  • high school, professional certificate
  • Annual Incentive Plan, 401k Matching, Medical Insurance, Dental Insurance, Vision Insurance, Wellness Program
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

Deliver outstanding service and value to members across multiple branch locations while achieving individual sales targets. Perform fundamental customer interactions including member services, product sales, and concierge duties.

Requirements

Requires a high school diploma and 2-4 years of work experience, including at least one year in a sales role. A valid driver's license is required, and a P&C insurance license is preferred.

Full job description

Why Work For Us?

  • Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
  • 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
  • Benefits – Medical, Dental, Vision, wellness program and more!
  • Paid Holidays
  • Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
  • Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
  • Free AAA Classic Membership
  • AAA Product Discounts
  • Tuition Reimbursement Program
Additional Details: Competitive hourly base + commissions

.

The Member Experience Associate is primarily responsible for delivering outstanding service and value to our Members through genuine care, personal service, and meeting needs and expectations across multiple branch locations. In addition to delivering service, the Member Experience Associate are directly accountable for achieving individual sales targets. While their contributions support the overall branch success, they are measured as individual contributors. This position rotates between branches depending on business needs. Member Experience Associates must have strong customer service orientation, adaptability, and active listening skills to identify unmet Member needs in varied environments. They must quickly learn and adjust to multiple product lines, services, and systems in order to provide seamless service wherever assigned.

This position pay $23.00/hr + Commission

Branch Hours M-F 9am-6pm, S 9am-5pm

Schedule; Tues-Sat* Must be able to work Saturdays**
 

During training, hours will be M-F.

ESSENTIAL FUNCTIONS

  • Performs fundamental customer interactions including Member Services and product sales; must be knowledgeable and proficient with AAA products and services and adhere to branch operations in accordance with standard operating procedures and compliance including, but not limited to:
    • Member Experience
    • Member Services
    • Concierge
    • DMV/MVD
    • Auto Travel
    • Unlicensed Insurance Services
    • Smart Home Security
    • Responsibilities may include all seven fundamental skills as well as growth skills, dependent on branch need.
  • Performs fundamental customer interactions including Member Services and product sales, with accountability for meeting individual sales goals. Must be knowledgeable and proficient with AAA products and services, and consistently apply consultative sales techniques to uncover needs, present solutions, and close opportunities.
    • Promotes AAA products and services to Members to achieve individual and branch goals, reinforcing the value of Membership regardless of location.
    • Understands and anticipates Member needs, identifies and recommends relevant solutions, and demonstrates flexibility in adapting solutions to each branch environment.

KNOWLEDGE AND SKILLS

  • Customer Service: Professional and friendly attitude, problem-solving resolution, ability to quickly adapt to different branch teams and Member bases; Agility in modifying communication style to provide high communication effectiveness; Increases value of Membership with each interaction.
  • Sales: Demonstrates strong sales skills with a proven ability to meet or exceed goals in prior roles. Active listener, adaptable thinker, and strong communicator who can uncover needs, present solutions, and close sales while maintaining consistency across locations.
  • Uses strong product knowledge and sales skills to identify customer-specific needs, generate new sales, and retain existing business.
  • Strives to become cross-functional across all seven fundamental skills and growth skills, building the ability to flex between service and sales responsibilities as branch needs require.
  • Technical: Proficient with multiple computer systems and applications; ability to quickly adapt to varying system configurations or processes across branches. Strong knowledge of all AAA products, services, operations while demonstrating fiduciary accountability.
  • Operational Excellence: Ensures process implementation and compliance with standard operating procedures in all assigned branches, ensures efficiencies on end to end flow to meet objectives; engage in daily activities to meet the larger purpose and goals.


Education & Experience / Licenses & Certification

  • Minimum Qualifications
    • High School Diploma/GED
    • 2-4 years of work experience, with at least 1 year in a sales role. Sales experience is required.
    • Backgrounds in insurance, retail, hospitality, service industries, or call centers are highly valued, to include work in sales, hospitality, insurance, retail, service industries or call centers.
    • Drive for Results: Focuses on desired end results; takes steps necessary to meet deliverables in on time; Continues to move forward toward goal achievement
    • Communicate Effectively: Clearly conveys information and ideas to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
    • Teamwork: Develop quality relationships with peers, leaders and internal partners.
    • Must demonstrate adaptability, willingness to travel, and flexibility to cover shifts at multiple locations.
    • Current & valid Driver’s License required; bonding/fingerprinting and P&C licensing may be required depending on branch needs.
  • Preferred Qualifications
    • Demonstrated success working with defined sales standards and goals, consistently meeting or exceeding targets.
    • Customer Service experience.
    • P&C Insurance License


WORKING ENVIRONMENT / MINIMUM PHYSICAL REQUIREMENTS

  • Works in a variety of branch office environments where standing, walking, or sitting at a desk, table, or computer workstation for extended periods of time may be required.
  • Must be flexible with work shifts and able to travel between locations regularly, including Saturdays.
  • Must be available to work in different branch locations, and work on Saturdays.
  • This is primarily an office job. Physical requirements include standing, sitting, bending and lifting (up to 15 pounds).
  • Approximately 98% of time is spent using a video display terminal. Works in a variety of office environments where standing, walking or sitting at a desk, table or computer workstation for extended periods of time may be required.
  • Approximately 50-80 percent of time spent on the job involves a personal computer.
  • Works in an office environment where standing and walking or sitting at a desk, table or computer workstation for extended periods of time. Must be available to work in different branch locations, and work on Saturday’s. May travel by car, plane or other form of transportation to attend business meetings.

Below is per the California Fair Pay Act. This position in Turlock pays $23.00/hr + Commission

-

Starting rates vary by region. Ranges start from $23.00 up to $26.95 hourly. This role is subject to an incentive plan that includes commissions. We expect most employees to earn between $270 - $3,500 in incentives annually, contingent on performance.

Related keywords

P&C LicenseInsurance SalesMember ExperienceConsultative SellingCustomer Relationship ManagementAAA ProductsBranch OperationsRetail SalesHospitalityFiduciary ResponsibilityTurlock, CA

About AAA Mountain West Group

LinkedInVisit site
Industry
Consumer Services
Company size
5,001-10,000 employees
Headquarters
Walnut Creek, CA
LinkedIn followers
23,956

AAA. Always here for our Members, communities, and you. Welcome to AAA Mountain West Group. For well over a century, we’ve continued our long-standing commitment to diligently serve our Members and communities. We have achieved this, and our exemplary reputation, by delivering our wide range of services that span from the roadside assistance we’re famous for; to automobile, homeowners, life and other personal lines of insurance; as well as travel services; and discounts that allow our Members to enjoy life both on and off the road. Beyond the top services we offer, there is still so much more to AAA. We also lead the way in the advocacy for alternative fuels and vehicles, encourage our employees to take advantage of the ability to volunteer their time to deserving organizations and causes in our communities, and offer an array of community focused programs such as car seat installation, teen safe driving, approved auto repair, and AAA battery round-up. Naturally, our leadership and excellence means finding the right individuals driven to continue and support the AAA commitment to serving our Members. We’re always looking for passionate people just like you to bring your unique perspectives and ideas to strengthen our team. Joining AAA means the opportunity to be yourself while building a successful career. You’ll also be able to take comfort in knowing that you’ll be covered by some of the best and competitive benefits in the industry.

Offices: 1277 Treat Blvd., Walnut Creek, CA 94597, US

TravelInsuranceMembershipFinancial ServicesEmergency Roadside ServicesCar ShareHome Security and Automotive Repair
View all jobs at AAA Mountain West Group

About AAA Mountain West Group

LinkedInVisit site
Industry
Consumer Services
Company size
5,001-10,000 employees
Headquarters
Walnut Creek, CA
LinkedIn followers
23,956

AAA. Always here for our Members, communities, and you. Welcome to AAA Mountain West Group. For well over a century, we’ve continued our long-standing commitment to diligently serve our Members and communities. We have achieved this, and our exemplary reputation, by delivering our wide range of services that span from the roadside assistance we’re famous for; to automobile, homeowners, life and other personal lines of insurance; as well as travel services; and discounts that allow our Members to enjoy life both on and off the road. Beyond the top services we offer, there is still so much more to AAA. We also lead the way in the advocacy for alternative fuels and vehicles, encourage our employees to take advantage of the ability to volunteer their time to deserving organizations and causes in our communities, and offer an array of community focused programs such as car seat installation, teen safe driving, approved auto repair, and AAA battery round-up. Naturally, our leadership and excellence means finding the right individuals driven to continue and support the AAA commitment to serving our Members. We’re always looking for passionate people just like you to bring your unique perspectives and ideas to strengthen our team. Joining AAA means the opportunity to be yourself while building a successful career. You’ll also be able to take comfort in knowing that you’ll be covered by some of the best and competitive benefits in the industry.

Offices: 1277 Treat Blvd., Walnut Creek, CA 94597, US

TravelInsuranceMembershipFinancial ServicesEmergency Roadside ServicesCar ShareHome Security and Automotive Repair
View all jobs at AAA Mountain West Group

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