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Full-time
associate degree
Health Insurance, Dental Insurance, 401k Contributions, Flexible Spending Account, Tuition Reimbursement, Paid Time Off
Posted 31d ago
~40 hrs/week
Responsibilities
The Product Support Specialist provides technical product data and custom quotes to sales and customer service teams. They are responsible for managing order entry support, verifying customer dimensions, and assisting in product development samples.
Requirements
Candidates should possess a 2-year technical degree or 1-3 years of relevant work experience. Proficiency in office software and the ability to work under pressure in a manufacturing environment are required.
Full job description
Company Overview: Inpro is a leading manufacturer and global provider of high-performance, design-forward architectural products for commercial buildings. We are committed to delivering high-quality, stylish, and functional products that enhance commercial spaces. We are seeking a Product Support Specialist for our Endurant, Washroom Systems, and Signscape, Architectural Signage divisions to handle the daily sales and customer service support functions for our product team.
Job Summary: The Product Support Specialist is a member of the Product Management team supporting Inpro sales and customer service with product data, custom quotes, and technical information, becoming a go-to product expert. This role requires an organized, detail-oriented individual with a collaborative mindset, and an interest in learning more about product management.
Key Responsibilities:
Sales Support: Answer a variety of product questions from inside and outside sales teams, building up a knowledge base of common questions and answers.
Order Entry Support: Create custom part numbers for the sales and customer service teams.
Customer Support: Verify dimensions on customer supplied order forms and send to vendors for quotes.
Product Development: Enter purchase orders and requests for new product samples and materials.
Cross-Functional Collaboration: Provide product data and information upon request and help product managers develop internal product information resources.
Qualifications:
2-year technical degree or 1-3 years relevant work experience.
Ability to make good decisions, prioritize tasks and follow through to completion.
Ability to work well under pressure and meet deadlines.
Working knowledge of office equipment and software applications.
Willingness to learn and grow your career.
Preferred Skills:
Experience with B2B products in a manufacturing setting.
Knowledge of commercial and healthcare design trends.
Passion for commercial design trends and understanding market needs.
Why Join Us?
Be part of a growing company with a passion for innovation and quality.
Collaborate with a talented team in a dynamic, creative environment.
Competitive salary, benefits, and opportunities for professional growth.
Make a tangible impact on products that enhance commercial interiors.
Benefits:
Health insurance
Dental insurance
Generous employer 401k contributions
Flexible spending account
Tuition reimbursement
Generous paid time off
Employee assistance program
Vision insurance
Employee discount
Life insurance
Referral program
Related keywords
Architectural SignageWashroom SystemsB2BManufacturingProduct ManagementCommercial InteriorsHealthcare DesignCustom Part NumbersPurchase OrdersTechnical SupportProduct Data
Obsessed with protecting buildings and provider of high-performance, design-forward architectural products.
Industry
Wholesale Building Materials
Company size
501-1,000 employees
Founded
1979
Headquarters
Muskego, WI
LinkedIn followers
11,323
Since 1979, Inpro has been making and servicing products with an obsessive commitment to protecting the appearance of buildings and the health and safety of the people who use them. Based in Muskego, WI, Inpro is a global manufacturer of door and wall protection + design systems, solid surface washroom systems, expansion joint systems, curtain and track systems, commercial window treatments, elevator interior systems and architectural signage.
The company leads the industry with the first biopolymer wall protection – Inpro’s exclusive reformulated PETG, G2 BioBlend™, made with a corn-based biopolymer.
Inpro is a proud participant in the UPS carbon neutral shipping program.
Inpro expanded its international operations in 2011 with the opening of a sales office in Dubai, UAE, and a wholly-owned subsidiary – Inpro India, Pvt. Ltd. – in Mumbai, India. In addition to Dubai and India, Inpro’s global reach includes more than 70 distributors worldwide.
Mission:
We obsess over protecting buildings from people, and people from buildings.
Offices: S80 W18766 Apollo Drive, PO Box 406, Muskego, WI 53150, US
IPC® Door + Wall Protection SystemsClickeze® Privacy SystemsSignScape® Architectural SignageEndurant® Washroom SystemsJointMaster® Expansion Joint Systemsand Ascend® Elevator InteriorsBuilding MaterialWindowsArchitectureManufacturing
Based on 472 listings with disclosed salaries, most administrative jobs in Wisconsin pay between $50k–$95k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Wisconsin right now?
There are currently 5,366 open administrative positions in Wisconsin listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Wisconsin?
Companies currently hiring include American Addiction Centers, Universities of Wisconsin, Froedtert Health, Ascension, Marcus Corporation, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Wisconsin?
Yes — 653 of the 5366 open administrative positions offer remote or hybrid work (175 remote, 478 hybrid).
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