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$18/hr–$19/hr
Full-time
high school
Medical insurance, Dental insurance, Vision insurance, Sick leave, Vacation, Health memberships
Posted 3d ago
~40 hrs/week
Responsibilities
The Operations Assistant manages the daily operations of a service location, ensuring a safe environment for residents and staff. Responsibilities include monitoring facility access, performing data entry, assisting with case management coordination, and responding to emergencies.
Requirements
Candidates must possess a High School Diploma or GED and have a valid driver's license. The role requires the ability to interact compassionately with vulnerable populations and perform physical tasks such as lifting up to 50 pounds.
Full job description
WE OFFER EXCELLENT BENEFITS:
FREE Employee Medical Insurance
FREE Employee Dental Insurance
FREE Employee Vision Insurance
Sick leave (8 hours of paid sick leave per month)
Vacation (Minimum of 2 weeks paid vacation)
Discounted health memberships
Retirement (Employer contribution - 3% contribution and an additional 3% employer match)
FREE Long-Term Disability Insurance
FREE Life Insurance
13 Paid Holidays
Mission of Catholic Charities
Feed the hungry, heal the hurting, welcome the stranger.
CCEW is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, compensated and, if necessary, disciplined or terminated without regard to sex, gender, race, ethnicity, national origin, citizenship, immigration status, religious affiliation, marital status, military veteran status, age, pregnancy, sexual orientation, gender expression or identity, disability, genetic information, or any other basis protected by law.
Job Summary
This position is responsible for assisting with the management and operation of the Catalyst service location. Catalyst provides interim housing and support services for formerly homeless individuals and couples. This position works as a member of the Operations team supporting residents to follow program expectations, engage in services, and progress toward independent housing.
Job Duties/Responsibilities
To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential duties/responsibilities of this job.
Ensure that the rules are being observed and that it is a safe environment for residents, staff, and volunteers. Maintain safety and security by monitoring all general access areas.
Oversees required operations tasks during shift, including overseeing community volunteers as needed and attending the front desk, giving out mail, checking in gear, accepting donations, and answering telephones.
Through regular interactions with clients, make appropriate referrals to relevant social services. Assists case management staff in the coordination of services to residents; contact residents' outside service providers as necessary.
Respond to resident complaints.
Maintains relevant databases including Catalyst internal database. When necessary, administers the intake forms needed for statistical and narrative reports required by agency; performs required data entry.
Performs hourly walks throughout the facility to detect hazards. Manage all the building operations in the absence of other staff as assigned.
Intervene in crises, respond to emergencies, and initiate action as required, including contact with emergency response systems.
Write significant events involving residents and building operations activities in a daily log; read log daily.
Performs other relevant duties assigned by supervisor, including but not limited to shelter cleaning, mopping and laundry.
Uses appropriate administrative, fiscal, physical, and technical safeguards to ensure the confidentiality, integrity, and security of CCEW client protected health information (PHI), per regulations outlined in the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
Will regularly utilize all forms of communication (email, text, phone, etc.) and database practices necessary for this position and as directed by supervisor.
As a mandated reporter, follow all procedures outlined in agency policies and procedures to report to the proper agency when there is suspicion and/or confirmation that a child or adult has been a victim of abuse or neglect.
Adheres to the tenets of Catholic Social Teaching and Catholic Doctrine.
Performs as a team member to ensure that productivity outcome measures are achieved; regular attendance is particularly important for shelter safety and team dynamics.
Performs related functions necessary to support the mission and core values of Catholic Charities
Job Qualifications
To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job.
Education/Experience:to perform this job successfully, an individual must have a High School Diploma or a General Education Degree. Demonstrated leadership, management, and administrative skills. Ability to compassionately interact with mentally ill, substance abusers and homeless people.
Certificates/Licenses: To perform this job successfully, an individual must have a valid Driver’s License and the ability to drive for work use. Successfully pass background check applicable to position.
Physical Abilities: To perform this job successfully, an individual must be able to:
Regularly sit, stand, climb, walk, hear/listen, talk
Frequentlylift up to 50 pounds, pull/push, carry, grasp, reach
Occasionallycrawl, stoop, kneel
Clearly see 20+ feet, with or without corrective lenses, ability to focus
Mental & Other Skills/Abilities:To perform this job successfully, an individual must have the:
Adaptability: ability to adapt to changes, delays, or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation.
Analytical Ability: ability to maintain focus for extended periods of time; ability to complete research projects with resourcefulness and persistence; ability to synthesize complex or diverse information; ability to use intuition and experience to complement existing data.
Attendance: ability to consistently arrive and be able to work as scheduled. Ability to work night and weekend shifts as needed.
Computer/Technical Ability: working knowledge of: Word Processing software, Spreadsheet software, Internet software.
Dependability: ability to follow instructions, both in written and verbal format; ability to respond to management direction; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary.
Interpersonal Skills: ability to maintain satisfactory relationships with others, excellent customer service skills and a good overall understanding of appropriate human relations. Awareness of and sensitivity to the service population’s culture and socioeconomic characteristics.
Judgment:ability to make prudent and timely decisions; ability to exhibit sound and accurate judgment; ability to explain reasoning for decisions.
Language Ability: ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively before groups of customers or employees of organization.
Mathematical Ability: ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Motor Coordination: the ability to coordinate eyes, hands, fingers, and feet accurately and handle precise movements.
Problem Solving Ability: ability to identify and/or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of similar nature.
Quality Management: ability to complete duties, on time and with absolute precision, at least 95% of the time; ability to edit the accuracy and thoroughness of one’s work as well as the work of others; ability to constructively apply feedback to improve performance, ability to generate ideas to improve and promote quality in work.
Reasoning Ability: ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; ability to deal with problems involving several concrete variables in standardized situations.
Supervisory Skills:This job does not have any direct supervisory responsibilities.
Workplace Environmental Conditions
While performing the essential duties/responsibilities of this job, the employee will be:
Noise Conditions: exposed during a shift to constant or intermittent sounds at moderate to loud levels of sound dependent upon the daily activities.
Exposure to Trauma: Employees of Catholic Charities Eastern Washington provide direct services to vulnerable community members including those who have behavioral health challenges and those who have been exposed to trauma.
Heat: subject to high temperatures
Cold: exposed to low temperatures
Strong smells: such as urine or body odor.
Potential for exposure to illicit drugs and air-borne contaminants (proper PPE provided).
Client Population may include people involved in gangs, with substance abuse concerns, homelessness and/or tendencies towards violent behavior.
Responding to Crisis | Stabilizing Lives | Advocating in Hope
Industry
Non-profit Organizations
Company size
201-500 employees
Founded
1912
Headquarters
Spokane, Washington
LinkedIn followers
842
Catholic Charities Eastern Washington (CCEW) affirms the dignity of every person, partnering
with parishes and the greater community to serve and advocate for those who are vulnerable,
bringing stability and hope to people throughout Eastern Washington.
Since 1912, CCEW has provided social services to people of all denominations in the 13 counties of
Eastern Washington. More than a century later, CCEW stands as the oldest and largest provider of
social services and housing serving the region. Catholic Charities is honored to serve annually more
than 72,000 vulnerable community members in all stages of life.
Our core values of respect, compassion, collaboration, and justice guide every decision.
Strategically, we act from a deep commitment to our people, our community relationships, and
innovative solutions in programs that respond to crisis, promote stabilization through housing, and
advocate for the vulnerable.
CCEW serves as a regional pioneer in programs and resources for those experiencing poverty,
homelessness or at-risk for homelessness. Our work has garnered national recognition for
successful development and implementation of housing and services that assist and support
vulnerable and at-risk members of our community.
Catholic Charities Programs
Crisis Response
House of Charity is a 24/7 emergency shelter in Spokane providing services to individuals experiencing homelessness. Programs include meals, private public showers, mail, respite care, and outreach services.
Rising Strong is a family centered drug treatment program with housing, serving families with children at risk of entry to foster care due to parental struggles with substance abuse.
St. Margaret's Shelter is a transitional shelter for families experiencing homelessness that promotes positive life changes in a supportive, short-term housing environment.
Stabilization
Catholic Housing Communities offers service enriched apartments to low-income seniors, disabled and chronically homeless individuals across eastern Washington.
Food for All promotes healthy eating and the local food system.
Senior Services/ Volunteer Chore Services provides rides and chore services to low-income elderly and disabled clients that allow them to remain in their own home with dignity and a connection to the community.
Advocacy
Catholic Charities Walla Walla provides counseling, emergency assistance, immigration services, and volunteer chore services in and around Walla Walla. Catholic Charities also operates The Hub and The Loft, Walla Walla’s support center.
Childbirth & Parenting Assistance (CAPA)/PREPARES serves expecting and parenting individuals with children ages newborn to five years of age with parent mentors, The Fatherhood Project, parenting classes and support groups, and diapers and clothing.
Counseling offers high quality therapy using evidence based practices to adults and teens insured by Medicaid.
Furniture Bank and Furnishings for Hope Retail Store is a non-profit retail store with new, used, and vintage furniture and décor donated by private parties, community friends and corporate partner. All proceeds benefit the work of the Furniture Bank.
Immigration Legal Services provides high quality consultations, representation, and assistance to documented and undocumented immigrants of all nationalities, ethnicities, and religions.
Parish Social Ministry provides curricula for adult formation in Catholic Social Teachings as well as coordinating opportunities for Catholic’s to learn more about their faith. Local liaison for the Catholic Campaign for Human Development, Catholic Relief Services and Emergency Assistance.
St. Anne's Children and Family Center is a high quality early learning center that offers childcare, experiences, and curriculum for children of all faiths ranging in age from 1 month through 12 years of age.
How much do Administrative jobs in Washington pay?
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