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$45k–$50k/yr
Full-time
high school, associate degree, bachelor degree
Medical insurance, Dental insurance, Vision insurance, Company-paid life insurance, 401(k) with company match, Paid Time Off
Posted 6d ago
~40 hrs/week
Responsibilities
The Marketing Support Coordinator provides administrative and operational support to the Business Development team by managing CRM data, preparing reports, and coordinating client communications. They also serve as the primary contact for warranty requests, ensuring efficient scheduling and resolution across internal departments.
Requirements
Candidates must have a high school diploma or equivalent and at least 2 years of experience in administrative, marketing, or sales support roles. Proficiency in Microsoft Office and strong organizational skills are required, with experience in CRM software and the restoration industry considered a plus.
Full job description
Marketing Support Coordinator
Location: Irving, TX Department: Business Development & Marketing Reports To: Director of Business Development & Strategic Partnerships
About Dry Force
Dry Force is one of Texas' leading restoration companies specializing in water damage mitigation, mold remediation, reconstruction, and emergency restoration services. We pride ourselves on exceptional customer service, innovative technology, and a team-first culture that supports growth and development.
We're looking for an organized, detail-oriented Marketing Support Coordinator to help keep our sales and marketing operations running efficiently. This role is ideal for someone who enjoys working with data, technology, and people while supporting a fast-paced sales organization.
Position Summary
The Marketing Support Coordinator provides administrative and operational support to the Business Development team by maintaining CRM data, preparing reports, coordinating client communications, and assisting with marketing initiatives. This position plays a key role in ensuring accurate reporting, supporting account executives, and helping strengthen relationships with clients.
Key Responsibilities
Warranty Coordination & Operational Execution
Serve as the primary administrative point of contact for warranty-related requests from existing customers.
Receive, document, and triage warranty claims, ensuring all requests are accurately entered into company systems and routed to theappropriate Operations team.
Coordinate scheduling and communication between customers, Account Executives, Project Managers, and Operations to ensure warranty work is completed promptly.
Monitor the progress of warranty jobs from intake through completion, proactively following up to remove roadblocks and ensuretimelyresolution.
Maintain detailed records of warranty activity, customer communications, project status, and final outcomes.
Ensure customers receive consistent updates throughout the warranty process, delivering a positive post-project experience that reinforces Dry Force's commitment to service.
Assistleadership inidentifyingrecurring warranty trends and provide reporting that helps improve quality, customer satisfaction, and operational performance.
Sales Operations & CRM Management
Maintainaccuratecustomer, prospect, and sales activity information within Luxor CRM.
Audit Account Executive activity daily to ensure CRM accuracy, complete documentation, and pipeline integrity.
Assist with CRM maintenance, data cleanup, reporting accuracy, and sales process compliance.
Prepare client reports, sales dashboards, and performance metrics for Business Development leadership.
Generate weekly, monthly, quarterly, and ad hoc reports to support forecasting, business development, and strategic decision-making.
Marketing & Business Development Support
Support the Director of Business Development & Strategic Partnerships with administrative projects, reporting, meeting preparation, and follow-up on key initiatives.
Assistwith marketing campaigns, promotional materials, customer communications, networking events, trade shows, sponsorships, and community outreach.
Maintain marketing databases, prospect lists, and customer contact information to support ongoing sales and marketing initiatives.
Help prepare presentations, proposals, and client-facing materials for Business Development activities.
Cross-Functional Collaboration
Act as a liaison between Business Development, Operations, Customer Experience, and other internal teams to ensure warranty projects and customer requests move efficiently through completion.
Coordinate project follow-up, communicate status updates, and help resolve administrative issuesimpactingcustomer satisfaction.
Identifyopportunities to improve warranty workflows, reporting processes, customer communication, and administrative efficiency through continuous process improvement.
Additional Responsibilities
Perform other administrative, marketing, and operational support duties as assigned to support departmental and companyobjectives.
Qualifications
Required
High school diploma or equivalent (Associate's or Bachelor'sdegree preferred)
2+ years of administrative, marketing support, sales support, or customer service experience
Strong Microsoft Office skills, particularly Excel and Outlook
Excellent organizational and time management skills
Strong written and verbal communication abilities
Ability to prioritize multiple tasks in a fast-paced environment
Detail-oriented with excellent accuracy
Preferred
Experience using CRM software (Luxor, Salesforce, HubSpot, or similar)
Experience supporting a sales team
Basic understanding of reporting and data analysis
Experience within restoration, construction, or service industries is a plus
What We're Looking For
Organized and highly dependable
Comfortable learningnew technologyand software
A proactive problem solver
Customer-focused
Able to work independently while supporting a collaborative team
Passionate about creating efficient processes
Benefits
Medical, dental, and vision insurance
Company-paid life insurance
401(k) with company match
Paid Time Off (PTO)
Paid holidays
Professional development opportunities
Career advancement within a growing organization
Why Join Dry Force?
At Dry Force, you'll be part of a company that values teamwork, accountability, and continuous improvement. You'll have the opportunity to make an immediate impact while supporting a growing business dedicated to delivering exceptional service to our customers.
Dry Force has been preserving, protecting and restoring properties damaged by water since early 2003. Whether it’s a single room or an entire home or business, our team of highly trained specialists guide and document every step of the restoration process, from initial damage assessment to the final cleanup.
All Dry Force technicians are highly trained, IICRC-certified water removal experts who will work with you, and your insurance company, to ensure the job is done right. In an industry where certification is not mandatory, Dry Force goes above and beyond to ensure our technicians hold multiple certifications. Dry Force Employees:
1 of 12 Texas Triple Master Water Technicians
1 of 17 Texas Master Water Technicians
8+ Commercial Drying Specialists
15+ Techs Certified in Structural Drying
25+ IICRC Certified Water Technicians
Our comprehensive drying process incorporates the newest equipment on the market including air movers, dehumidifiers, and HEPA air scrubbers to restore your property as quickly as possible, while preserving your health and safety.
Health and Safety is our top priority, but Dry Force also prioritizes your time. With our Remote Monitoring System (RMS), we do not have to interrupt your day. Additionally, upon completion of any project we provide you with all the photos and documentation you need to ensure your property is properly dried out.
Offices: 3701 W Royal Ln, Suite 120, Irving, TX 75063, US · 4717 Priem Ln, Pflugerville, Texas 78660, US · 11116 W Little York Rd, Houston, Texas 77041, US
Based on 2104 listings with disclosed salaries, most administrative jobs in Texas pay between $48k–$97k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Texas right now?
There are currently 23,299 open administrative positions in Texas listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Texas?
Companies currently hiring include Prairie View A&M University, Texas Health and Human Services, UTMB School of Health Professions, University of Texas Southwestern Medical Center, Aiken Regional Medical Centers, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Texas?
Yes — 2783 of the 23299 open administrative positions offer remote or hybrid work (942 remote, 1841 hybrid).
How do I apply for Administrative jobs in Texas?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.