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Jobs at Activate Games (Now Hiring) — 26 open

Activate Games logoActivate Games

Game Facilitator (Store Associate)

Tustin, California, United States · On-site

Entry level$53M raised

#EnterTheGame Activate: What We Do Activate is redefining how the world plays across Canada, US, and beyond into the global market. We’re a technology company that fuses a game, a workout, and a party into one unforgetta…

Skills: Customer Service, Communication Skills, Multi-tasking, Time Management, Public Speaking

Activate Games logoActivate Games

Team Lead

London, Ontario, Canada · On-site

Mid level$53M raised

#EnterTheGame - Activate, coming soon to London, Ontario Activate: What We Do Activate is redefining how the world plays across Canada, US, and beyond into the global market. We’re a technology company that fuses a game,…

Skills: Team Leadership, Customer Relations, Conflict Resolution, Staff Coaching, Inventory Management

Activate Games logoActivate Games

Store Leader

Orlando, Florida, United States · On-site

$65k–$75k/yr

Mid level$53M raised

#EnterTheGame Activate: What We Do Activate is redefining how the world plays across Canada, US, and beyond into the global market. We’re a technology company that fuses a game, a workout, and a party into one unforgetta…

Skills: Leadership, Customer Experience, Team Management, Operational Performance, Performance Coaching

Activate Games logoActivate Games

Game Facilitator

Winnipeg, Manitoba, Canada · On-site

Entry level$53M raised

#EnterTheGame Activate: What We Do Activate is redefining how the world plays across Canada, US, and beyond into the global market. We’re a technology company that fuses a game, a workout, and a party into one unforgetta…

Skills: Customer Service, Communication Skills, Multi-tasking, Time Management, Cash Handling

Activate Games logoActivate Games

Creative Director

Winnipeg, Manitoba, Canada · Remote OK

$120k–$135k/yr

Senior$53M raised

#EnterTheGame Activate: What We Do Activate is redefining how the world plays across Canada, US, and beyond into the global market. We’re a technology company that fuses a game, a workout, and a party into one unforgetta…

Skills: Creative Direction, Brand Management, Agency Management, Team Leadership, Social Media Strategy

Activate Games logoActivate Games

Team Lead

Dartmouth, Nova Scotia, Canada · On-site

Mid level$53M raised

EnterTheGame Activate: What We Do Activate is redefining how the world plays across Canada, US, and beyond into the global market. We’re a technology company that fuses a game, a workout, and a party into one unforgettab…

Skills: Team Leadership, Customer Relations, Conflict Resolution, Staff Coaching, Inventory Management

Activate Games logoActivate Games

Activate Games Assistant Manager

New York, New York, United States · On-site

$21/hr–$24/hr

Mid level$53M raised

DESCRIPTION OVERVIEW We are currently seeking active, passionate, and customer service-savvy professionals for the role of Manager. This position keeps you constantly on the move, with limited time spent sitting down. It…

Skills: Communication, Multi-tasking, Time Management, Leadership, Conflict Resolution

Activate Games logoActivate Games

Team Member at Activate Games

New York, New York, United States · On-site

$18/hr–$19/hr

Entry level$53M raised

Full and Part-Time Game Facilitator We are currently seeking active, passionate, and customer service-savvy professionals for the role of Game Facilitator. This position keeps you constantly on the move, with limited tim…

Skills: Communication, Multi-tasking, Time Management, Customer Service, Troubleshooting

Activate Games logoActivate Games

Game Facilitator

Altamonte Springs, Florida, United States · On-site

Entry level$53M raised

#EnterTheGame Activate: What We Do Activate is redefining how the world plays across Canada, US, and beyond into the global market. We’re a technology company that fuses a game, a workout, and a party into one unforgetta…

Skills: Customer Service, Communication, Multi-tasking, Time Management, Public Speaking

Activate Games logoActivate Games

Shipper/Receiver

Winnipeg, Manitoba, Canada · On-site

Mid level$53M raised

Enter the Game! Activate is a technology company known for creating Canada's first full-scale interactive gaming experience. We are looking to expand our Manufacturing team with the addition of a Shipper/Receiver. Report…

Skills: Inventory Management, Picking and Packing, Shipping Documentation, Freight Quoting, Forklift Operation

Activate Games logoActivate Games

General Manager

Village of Garden City, New York, United States · On-site

$65k–$90k/yr

Senior$53M raised

DESCRIPTION OVERVIEW Activate is a full-scale interactive gaming facility. We are looking to expand our team with the addition of a General Manager. A successful applicant will be expected to work with the Assistant Mana…

Skills: Business Development, Customer Service, Staff Management, Scheduling, Hiring

Activate Games logoActivate Games

Regional Sales Manager

Woodbridge Township, New Jersey, United States · On-site

$65k–$75k/yr

Senior$53M raised

Regional Sales Manager Activate Games America Reports to: Director of Sales Location: In Region- East Region- American Dream, Cherry Hill, Roosevelt Field, Boston, Union Square, Woodbridge Type: Full-time / 40-50 Hours W…

Skills: Event Sales, Sales Leadership, Revenue Generation, Pipeline Development, Corporate Partnerships

Activate Games logoActivate Games

Regional Sales Manager

New York, New York, United States · On-site

$65k–$75k/yr

Senior$53M raised

Regional Sales Manager Activate Games America Reports to: Director of Sales Location: In Region- East Region- American Dream, Cherry Hill, Roosevelt Field, Boston, Union Square, Woodbridge Type: Full-time / 40-50 Hours W…

Skills: Event Sales, Sales Leadership, Pipeline Development, Corporate Partnerships, CRM Management

Activate Games logoActivate Games

Regional Sales Manager

Boston, Massachusetts, United States · On-site

$65k–$75k/yr

Senior$53M raised

Regional Sales Manager Activate Games America Reports to: Director of Sales Location: In Region- East Region- American Dream, Cherry Hill, Roosevelt Field, Boston, Union Square, Woodbridge Type: Full-time / 40-50 Hours W…

Skills: Event Sales, Sales Leadership, Pipeline Development, Corporate Partnerships, CRM Management

Activate Games logoActivate Games

Regional Sales Manager

Village of Garden City, New York, United States · On-site

$65k–$75k/yr

Senior$53M raised

Regional Sales Manager Activate Games America Reports to: Director of Sales Location: In Region- East Region- American Dream, Cherry Hill, Roosevelt Field, Boston, Union Square, Woodbridge Type: Full-time / 40-50 Hours W…

Skills: Event Sales, Sales Leadership, Revenue Generation, Pipeline Development, CRM Management

Activate Games logoActivate Games

Regional Sales Manager

Cherry Hill Township, New Jersey, United States · On-site

$65k–$75k/yr

Senior$53M raised

Regional Sales Manager Activate Games America Reports to: Director of Sales Location: In Region- East Region- American Dream, Cherry Hill, Roosevelt Field, Boston, Union Square, Woodbridge Type: Full-time / 40-50 Hours W…

Skills: Event Sales, Sales Leadership, Pipeline Development, Corporate Partnerships, CRM Management

Activate Games logoActivate Games

Regional Sales Manager

Carlstadt, New Jersey, United States · On-site

$65k–$75k/yr

Senior$53M raised

Regional Sales Manager Activate Games America Reports to: Director of Sales Location: In Region- East Region- American Dream, Cherry Hill, Roosevelt Field, Boston, Union Square, Woodbridge Type: Full-time / 40-50 Hours W…

Skills: Event Sales, Sales Leadership, Pipeline Development, Corporate Partnerships, CRM Management

Activate Games logoActivate Games

General Manager

Paradise, Nevada, United States · On-site

$65k–$90k/yr

Senior$53M raised

DESCRIPTION OVERVIEW Activate is a full-scale interactive gaming facility. We are looking to expand our team with the addition of a General Manager. A successful applicant will be expected to work with the Assistant Mana…

Skills: Customer Service, Business Development, Staff Management, Scheduling, Hiring

Activate Games logoActivate Games

Regional Sales Manager

Raleigh, North Carolina, United States · On-site

$65k–$75k/yr

Senior$53M raised

Regional Sales Manager Activate Games America Reports to: Director of Sales Location: In Region- Birmingham, Charlotte, Buckhead, Alpharetta, Raleigh, Charleston Type: Full-time / 40-50 Hours Weekly Compensation: Base sa…

Skills: Event Sales, Sales Leadership, Pipeline Development, Corporate Partnerships, CRM Management

Activate Games logoActivate Games

Regional Sales Manager

Matthews, North Carolina, United States · On-site

$65k–$75k/yr

Senior$53M raised

Regional Sales Manager Activate Games America Reports to: Director of Sales Location: In Region- Birmingham, Charlotte, Buckhead, Alpharetta, Raleigh, Charleston Type: Full-time / 40-50 Hours Weekly Compensation: Base sa…

Skills: Event Sales, Sales Leadership, Pipeline Development, Corporate Partnerships, CRM Compliance

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Showing 1–20 of 26

Activate Games logo

Game Facilitator (Store Associate)

Activate Games

Tustin, California, United States • On-site

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Entry level

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  • Part-time
  • 401(k), Employee Assistance Program (EAP), Growth Opportunities, Ongoing Learning And Training, Free Game Play, Employee Discounts
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

Guide players through check-in and support them during gameplay to ensure a world-class experience. Maintain the facility through cleaning, equipment touch-ups, and inventory management.

Requirements

Candidates should have 1 year of customer service experience and be available to work flexible shifts including evenings, weekends, and holidays. Must be physically capable of lifting 50 lbs and standing for extended periods.

Full job description

#EnterTheGame

Activate: What We Do

Activate is redefining how the world plays across Canada, US, and beyond into the global market. We’re a technology company that fuses a game, a workout, and a party into one unforgettable experience. We believe play should move people - physically and socially. Behind every room, you’ll need your reflexes, wits, and a team to beat the challenges - it’s easy to start, hard to beat.

▶️ Press play on this video to see Activate in action (we promise it’s worth it). Follow @activategames on TikTok, Instagram, and Facebook to stay locked in.

Position Overview

Enter The Role 📱

You’ll guide players through check-in, support customers during gameplay, and keep the store running at peak performance. The role is all about keeping the action flowing and delivering world class experience.

The environment is fast paced and high energy - it's perfect for those who are confident, social, and ready to jump into the action. If you love facilitating fun, tackling technical challenges, and levelling up the customer experience, you will thrive in this role.

This job posting is for an existing vacancy. This is a part-time, permanent position at our Tustin store located at 2403 Park Avenue, Tustin, CA. 92782.

Responsibilities/Accountabilities

Game Facilitation

  • Be professional in thought, language, and action
  • Exemplify excellence in facilitation, giving customers a great experience
  • Brief new groups thoroughly but concisely prior to the start of their experience
  • Observe customers in the gaming area and provide an explanation, if necessary
  • Participating with customers in games if needed to ensure customers have an excellent experience
  • Monitor and be attentive to game play, giving timely aid as necessary
  • Handle any malfunctions with support of leader
  • Maintain a clean and comfortable work environment

Check-In Facilitation

  • Warmly greet customers when entering or leaving establishment
  • Verify appointment times and explain the check-in process
  • Handle debit, credit, or gift card transactions with customers
  • Issue receipts, and wristbands
  • Answer customer inquiries and involve a leader if the answer is not sufficient

Facility Maintenance

  • Cleaning facility and washrooms as needed: dusting, vacuuming, using cleaning supplies, etc.
  • Painting around the main facility, as needed
  • Aiding Team Lead in checking inventory of merchandise
  • Resetting and disinfecting wristbands
  • Cleaning and disinfecting available lockers and lounge
  • Notifying leader immediately of game failures or malfunctions
  • Touching up equipment; gluing props, and other unskilled tasks

Working Environment 🏢

  • Capacity to lift and carry merchandise, supplies and equipment weighing up to a certain limit, as required for stocking shelves, organizing inventory, and completing store tasks
  • Capability to bend, stoop, and reach to access merchandise, perform cleaning and maintenance tasks, and ensure the overall presentation and organization of the store
  • While performing the duties of this job, you may be required to sit, stand, walk, reach with your hands and arms, stoop, kneel, crouch, crawl, and communicate with others for long periods of time
  • Must be capable of lifting weight up to 50 lbs. consistently and standing for extended periods, typically 8 hours
  • Regular use of maintenance equipment such as hand and power tools, with occasional use of ladder
  • Must be comfortable working in an environment with bright flashing lights, loud music, and fog
  • Wearing personal protective equipment (PPE), properly handling and storing cleaning chemicals, and following established safety protocols
  • Must be willing to work various shifts starting as early as 8 am and ending as late as 1 am (leaders will work within given availability)

Qualifications ✔️

  • 1 year of customer service experience is considered an asset
  • Must be flexible and available to work evenings, weekends, and holidays
  • Strong communication skills, multi-tasking, and time management skills
  • Must be a people person - energetic, friendly and outgoing, with the ability to command attention in a crowd of people


Perks That Power Our People 🪙

  • Competitive wage with incremental pay increase
  • 401(k)
  • Employee assistance program (EAP)
  • Level up your career with growth opportunities
  • Ongoing learning and training with a focus on technology and innovation
  • Free game play and employee discounts
  • Fun and dynamic work environment
  • Casual and comfortable dress code
  • On-site parking

Successful completion of a criminal record check is a condition of employment for this position.


Activate is an equal opportunity employer. All qualified applicants will receive consideration for employment. Activate is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. To request reasonable accommodation for a protected characteristic, contact [email protected] which is an email monitored for this purpose.

We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.

Related keywords

Game FacilitationStore OperationsCustomer ExperiencePoint Of SaleFacility MaintenanceInventory ManagementPPEHospitalityEntertainmentRetail

About Activate Games

LinkedInVisit site

Creating next-level entertainment around the world.

Industry
Entertainment Providers
Company size
201-500 employees
Founded
2019
Headquarters
Winnipeg, Manitoba
LinkedIn followers
6,237
Total funding
$53M

Taking entertainment into the future by fusing technology and physical activity together to create live-action gaming experiences.

Offices: 3338 Portage Ave, Winnipeg, Manitoba R3K 0W8, CA · 25 Peel Centre Drive Unit 1 Brampton, ON L6T 3R5, Brampton, Ontario L6T 3R5, CA · 2030 Appleby Line, Burlington, Ontario L7L 6M6, CA · Unit 146-1322 Macleod Trail SE Canyon Meadows Centre Calgary, Calgary , Alberta T2J 7C6, CA · 1949 98 St NW, Edmonton, Alberta T6N 1L5, CA

Media and EntertainmentDigital EntertainmentGaming
View all jobs at Activate Games

About Activate Games

LinkedInVisit site

Creating next-level entertainment around the world.

Industry
Entertainment Providers
Company size
201-500 employees
Founded
2019
Headquarters
Winnipeg, Manitoba
LinkedIn followers
6,237
Total funding
$53M

Taking entertainment into the future by fusing technology and physical activity together to create live-action gaming experiences.

Offices: 3338 Portage Ave, Winnipeg, Manitoba R3K 0W8, CA · 25 Peel Centre Drive Unit 1 Brampton, ON L6T 3R5, Brampton, Ontario L6T 3R5, CA · 2030 Appleby Line, Burlington, Ontario L7L 6M6, CA · Unit 146-1322 Macleod Trail SE Canyon Meadows Centre Calgary, Calgary , Alberta T2J 7C6, CA · 1949 98 St NW, Edmonton, Alberta T6N 1L5, CA

Media and EntertainmentDigital EntertainmentGaming
View all jobs at Activate Games

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