LN Venues, Manager of Specialty Ticketing Operations
New York, New York, United States · Remote OK
$64k–$80k/yr
Mid level$4.4B raised
Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmas…
Skills: Ticketing Operations, E-commerce Operations, Ticketmaster Host, Archtics, Data Analysis
Beverly Hills, California, United States · Remote OK
$20/hr–$25/hr
Entry level$4.4B raised
Job Summary: JOB DESCRIPTION – Intern, Cassandra Team Location: Beverly Hills, CA Division: Ticketmaster Line Manager: Senior Manager, Database Engineering Contract Terms: Internship (Fall Semester) THE JOB We are lookin…
Job Summary: Company: Live Nation Department: Communications and Public Affairs Location: Farringdon, London Reports to: Senior Director, Communications Working Hours: Full time Job Type: Permanent Role Description The D…
Philadelphia, Pennsylvania, United States · On-site
Entry level$4.4B raised
Job Summary: Who Are We? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmas…
Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmas…
Skills: Instagram Management, Social Media Marketing, Content Creation, Event Planning, Communication Skills
Job Summary: INTITULE DU POSTE : Directeur.trice de production ENTITÉ : Live Nation SAS EMPLACEMENT : 11 rue Paul Lelong, 75002 Paris TYPE DE CONTRAT : CDI A Propos de Live Nation France Présent dans plus de 59 pays, Liv…
Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmas…
Skills: Customer Service, Ticket Sales, Communication Skills, Microsoft Office Suite, Attention To Detail
Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmas…
Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmas…
Skills: Administrative Support, Equipment Tracking, Microsoft Office, Communication Skills, Organization
Philadelphia, Pennsylvania, United States · On-site
Entry level$4.4B raised
Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmas…
Job Summary: JOB DESCRIPTION – MARKETING MANAGER Location: Warsaw, Poland Division: International Ticketing Line Manager: Managing Director, Ticketmaster Poland Contract Terms: Permanent, Full Time 40h/week THE TEAM Our …
Job Summary: Location: Oslo - Norway Division: Fan Support Line Manager: Regional Head of Fan Support – Ticketmaster Northern Europe Contract Terms: Fixed Term Maternity cover – 1 year, 37.5 hours per week THE JOB In thi…
Skills: Team Leadership, Customer Service Management, Performance Management, Coaching, KPI Reporting
Job Summary: Title: Restaurant Operations Supervisor Location: House of Blues Las Vegas Who are we? Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketma…
Job Summary: JOB DESCRIPTION – Principal Engineer I, Prepurchase Platform Location: Florida, US Division: Ticketmaster NA Line Manager: VP Engineering, Accounts, Identity and Pre-Purchase Contract Terms: Full-time perman…
Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmas…
Skills: Venue Operations, Guest Relations, Leadership, Problem Solving, Staff Management
Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmas…
Skills: Facilities Management, Staff Supervision, Budgeting, Inventory Management, Microsoft Office Suite
Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmas…
Skills: Guest Relations, Problem Solving, Diplomacy, Interpersonal Skills, Organizational Skills
Job Summary: Location: Remote North Calorina, remote Miami, Remote Florida Division: Ticketmaster, Payments Line manager: VP Marketplace Engineering Contract terms: Permanent, full time THE TEAM We're seeking an experien…
Skills: C++, Systems Programming, Bazel, gRPC, Rust
Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmas…
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$64k–$80k/yr
Full-time
bachelor degree
Medical Insurance, Vision Insurance, Dental Insurance, Mental Health Benefits, Health Care Concierge, Flexible Spending Account (FSA)
Posted 1d ago
~40 hrs/week
Remote in New York, United States
Responsibilities
Design and manage specialty ticketing products such as venue memberships and premium seating packages. Map customer journeys and partner with vendors to optimize platform capabilities and drive revenue.
Requirements
Requires 3-5 years of experience in ticketing or e-commerce operations, preferably with Ticketmaster Host or Archtics. A bachelor's degree is preferred along with strong technical proficiency and the ability to manage multiple projects.
Full job description
Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
WHAT THIS ROLE WILL DO
Design, launch, and manage specialty ticketing products, including venue memberships, premium seating packages, and seat upgrade programs
Map customer journeys for new initiatives to ensure a positive fan experience from initial purchase through day of show
Present new specialty ticketing initiatives to leadership and key stakeholders, incorporating feedback and securing necessary approvals prior to launch
Partner closely with Ticketmaster and third-party vendors to maximize platform capabilities
Identify opportunities to improve processes, increase efficiency, and drive revenue
Compile sales and operational performance metrics and present to leadership
Perform other duties and responsibilities as assigned
WHAT THIS PERSON WILL BRING
Bachelor's degree preferred
3-5 years of relevant experience in ticketing operations, e-commerce operations, or a related field
Ticketing experience with Ticketmaster Host or Archtics preferred
Excellent technical proficiency and ability to analyze and interpret data
Creative thinker who can both conceptualize and execute complex workflows to accomplish business needs
Self-starter who is adept at anticipating the needs of their team and the larger organization
Ability to manage multiple simultaneous projects
BENEFITS & PERKS
Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:
HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
WEALTH: 401(k) program with company match, stock reimbursement program
FAMILY: New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support
CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
OTHERS: Volunteer time off, crowdfunding match
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis.
HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Live Nation may use artificial intelligence (AI) tools to support application screening and assessment. All hiring decisions are made with human review.
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The expected compensation for this position is:
$64,000.00 USD - $80,000.00 USD
** Pay is based on a number of factors including market location, qualifications, skills, and experience.
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.
Live Nation produces more concerts, sells more tickets and connects more brands to music than anyone else in the world.
Industry
Entertainment Providers
Company size
10,001+ employees
Founded
2005
Headquarters
Beverly Hills, California
LinkedIn followers
860,244
Total funding
$4.4B
Recognized three years in a row by Great Place to Work® and named one of People Magazine’s Top 50 Companies that Care, Live Nation Entertainment is the global leader in live events and ticketing. With business operations and corporate functions across major divisions including Ticketmaster, Concerts, Media & Sponsorship and Artist Nation, we offer exciting opportunities across every discipline.
Generous vacation, healthcare, and retirement benefits are just some of the perks we offer our full-time, global workforce. For any stage in your career, our benefits are designed to help you live life to the fullest. We offer student loan repayment, 6 months paid caregiver leave, Roadie Babies (bring your little ones & a caretaker on your work trips), Music@Home (cultivate your little ones music interest), and tuition reimbursement for ongoing career development. Plus, you'll have access to free concerts, festivals, and more through our exclusive employee ticket concierge.
Offices: 9348 Civic Center Dr, Beverly Hills, California 90210, US · 1041 N Formosa Ave, West Hollywood, California 90046, US · 430 W 15th St, Brooklyn, NY 11214, US · 111 E Wacker Dr, #1400, Chicago, Illinois 60601, US · 450 Mission St, #300, San Francisco, California 94105, US
ConcertsFestivalsTicketingSponsorshipArtist Managementand Live EventsMedia and EntertainmentDigital EntertainmentConcertsEvent Promotion
Live Nation produces more concerts, sells more tickets and connects more brands to music than anyone else in the world.
Industry
Entertainment Providers
Company size
10,001+ employees
Founded
2005
Headquarters
Beverly Hills, California
LinkedIn followers
860,244
Total funding
$4.4B
Recognized three years in a row by Great Place to Work® and named one of People Magazine’s Top 50 Companies that Care, Live Nation Entertainment is the global leader in live events and ticketing. With business operations and corporate functions across major divisions including Ticketmaster, Concerts, Media & Sponsorship and Artist Nation, we offer exciting opportunities across every discipline.
Generous vacation, healthcare, and retirement benefits are just some of the perks we offer our full-time, global workforce. For any stage in your career, our benefits are designed to help you live life to the fullest. We offer student loan repayment, 6 months paid caregiver leave, Roadie Babies (bring your little ones & a caretaker on your work trips), Music@Home (cultivate your little ones music interest), and tuition reimbursement for ongoing career development. Plus, you'll have access to free concerts, festivals, and more through our exclusive employee ticket concierge.
Offices: 9348 Civic Center Dr, Beverly Hills, California 90210, US · 1041 N Formosa Ave, West Hollywood, California 90046, US · 430 W 15th St, Brooklyn, NY 11214, US · 111 E Wacker Dr, #1400, Chicago, Illinois 60601, US · 450 Mission St, #300, San Francisco, California 94105, US
ConcertsFestivalsTicketingSponsorshipArtist Managementand Live EventsMedia and EntertainmentDigital EntertainmentConcertsEvent Promotion