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Consultwithtray
Travel Support Associate
Nashville, Tennessee, United States · Remote Solely
Entry level
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Provides administrative support and customer care services for the division's Customer Care department. Responsibilities include handling warranty calls, scheduling service appointments, and processing work orders.
Requirements
Requires a high school diploma and at least one year of related work experience or training. Candidates should possess basic academic skills and general knowledge of office functions.
Full job description
M/I Homes has been building new homes of outstanding quality and superior design for 50 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “treat the customer right,” we have fulfilled the dreams of over 170,000 homeowners and grown to become one of the nation’s leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Houston, Indianapolis, Minneapolis/St. Paul, Nashville, Orlando, Raleigh, San Antonio, Sarasota, Tampa, and Fort Myers/Naples.
Job Summary: Provides customer care and general administrative services to the division Customer Care department. Performs routine assigned tasks through the use of basic office skills in conjunction with direction from supervisor. Coordinates and ensures a first-rate customer experience.
Duties and Responsibilities
Answers all incoming warranty telephone lines; asks probing questions to gather facts; troubleshoots to resolve customer issues.
Schedules service appointments with Technicians & customers; provides 1st response scheduling when possible.
Tracks and monitors appointments as required.
Prepares and processes warranty work orders and inspection requests.
Provides general administrative support for department including routine processing of correspondence from rough or revised drafts, data entry, preparation of reports, filing, copying and maintenance of service files. May compile and verify information for reports.
Performs additional assignments as requested by supervisor.
Minimum Education/Experience: High school graduate with basic academic and practical skills gained through school curriculum combined with at least one year of related work experience and/or training; general knowledge of administrative and office functions.
M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee stock purchase plan, employee home purchase plan and more.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
#IND123
Related keywords
Customer CareWarranty Work OrdersAdministrative ServicesHomebuildingCustomer ExperienceSchedulingData EntryOffice SkillsService FilesInspection Requests
One of the Nation's Leading Homebuilders. Since 1976.
Industry
Real Estate
Company size
1,001-5,000 employees
Founded
1976
Headquarters
Columbus, Ohio
LinkedIn followers
74,270
Total funding
$250M
M/I Homes has been building new homes of outstanding quality and superior design for more than 50 years and is known nationally for the M/I Difference: Whole Home Building Standards, Design, M/I Financial, and our industry leading Transferable Structural Warranty.
Founded in 1976 by Melvin and Irving Schottenstein, we have fulfilled the dreams of over 170,000 homeowners. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Fort Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.
Listed on the New York Stock Exchange, M/I Homes serves a broad segment of the housing market including first-time, move-up, luxury and empty nester buyers.
Offices: 4131 Worth Ave, Columbus, Ohio 43219, US · 9349 Waterstone Blvd, #105, Cincinnati, OH 45249, US · 5350 77 Center Dr, #150, Charlotte, NC 28217, US · 7600 N Capital of Texas Hwy, Building C, Ste 250, Austin, Texas 78731, US · 2135 City Gate Lane, Suite 620, Naperville, Illinois 60563, US
New Home BuilderNew Home Constructionand Residential HomebuilderReal Estate InvestmentHome ServicesReal Estate
Based on 480 listings with disclosed salaries, most administrative jobs in Tennessee pay between $45k–$90k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Tennessee right now?
There are currently 6,136 open administrative positions in Tennessee listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Tennessee?
Companies currently hiring include Covenant Health, Erlanger, Vanderbilt University Medical Center, Ascension, Baptist Memorial Health Care, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Tennessee?
Yes — 697 of the 6136 open administrative positions offer remote or hybrid work (305 remote, 392 hybrid).
How do I apply for Administrative jobs in Tennessee?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.