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Program Director - Chemical Engineering Technology
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Mid level
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Full-time
high school, bachelor degree, postgraduate degree, professional certificate
Retirement, Insurance, Educational assistance, Deferred compensation, Sick leave bank
Posted 1d ago
~40 hrs/week
Remote in Tennessee, United States
Responsibilities
The Director of Human Resources provides strategic leadership and operational oversight for HR services across the Tennessee Board of Regents system. This role manages system-wide benefits, personnel actions, compliance, and serves as a trusted business partner to colleges and the System Office.
Requirements
Candidates must possess a bachelor's degree with at least 7 years of HR experience, or a high school diploma with 12 years of experience including 5 years in a supervisory role. Preferred qualifications include a master's degree, HR certification, and experience in higher education or shared services environments.
Full job description
Title: Service Center Human Resources Director
Employee Classification: Other Professionals
Institution: System Office
Department: Service Center - Human Resources & Payroll
Campus Location: Tennessee Board of Regents System Office
Job Summary
The Service Center at the Tennessee Board of Regents (TBR) supports the System Office and Technical Colleges of Applied Technology (TCATs) within the following functional areas: Human Resources, Payroll, Finance, Procurement & Payment Services, and Student.
The Director of Human Resources provides strategic leadership, consultation, and operational oversight for human resources services delivered across the Tennessee Board of Regents (TBR) System. Serving as a trusted business partner to Community Colleges, TCATs, and the System Office, this position collaborates with college leadership and human resources professionals to address workforce needs, implement best practices, and ensure alignment with TBR goals, policies, and regulatory requirements. The Director oversees human resources programs, transactions, compliance, staff supervision, continuous improvement initiatives, and relationship management across supported colleges. This position may have the opportunity to work remotely within the state of Tennessee with periodic visits to the TBR System Office (Nashville, TN) at the employee’s expense. There is also potential for travel to Tennessee TBR Colleges.
Job Duties
30% - Benefits • Leads system-wide employee benefits administration and strategy. • Oversees retirement, insurance, educational assistance, deferred compensation, and related benefit programs. • Ensures benefits compliance with applicable federal, state, and TBR requirements. • Reviews legislative and regulatory changes and recommends necessary actions. • Coordinates with state and vendor representatives regarding program changes and reporting requirements. • Oversees annual enrollment, benefits fairs, service awards, charitable campaigns, and Sick Leave Bank administration. • Develops benefits training and communication resources. • Reviews employee benefit appeals, inquiries, and complaints. - (Essential)
30% - Personnel • Provides strategic guidance for recruitment, onboarding, employee relations, personnel actions, and performance management. • Serves as a human resources business partner and consultant to Community Colleges, TCATs, and the System Office. • Manages escalated HR cases and ensures timely, compliant resolution. • Provides consultation on classifications, job descriptions, compensation, and recruitment strategies. • Oversees compensation programs, market analyses, and salary administration. • Develops and delivers system-wide HR technical training and resources. • Advises Colleges and System Office leaders on HR policy and best practices. - (Essential)
15% - Supervision • Ensures accurate and complete HR records. • Directs HR staff and establishes performance expectations. • Promotes compliance, standardization, and process improvement. - (Essential)
15% - Customer Service • Contributes to service goals, metrics, and continuous improvement initiatives. • Develops system-wide HR communications and guidance. • Acts as a trusted business partner and consultant on workforce and organizational challenges. • Builds collaborative relationships supporting consistency, compliance, and service excellence. - (Essential)
5% - Reporting • Oversees institutional, Federal, State, TBR, and ad hoc reporting - (Essential)
5% - Other Duties • Performs additional duties as assigned - (Marginal)
Minimum Qualifications
• Bachelor’s degree and a minimum of 7 years of related human resources work experience OR a high school degree/GED and a minimum of 12 years of related human resources work experience, with at least 5 of those years being in a supervisory role.
Preferred Qualifications
• Master’s degree in Human Resources or a related field • Human Resources Professional Certification (SHRM-CP, SHRM-SCP, PHR, SPHR) • Experience in higher education human resources • Experience within a shared services environment • Experience in human resources at a TBR institution or TN state government • Experience with Oracle, Banner, or similar ERP and Applicant Tracking systems
Knowledge, Skills, and Abilities
• Demonstrated ability to serve as a strategic business partner and consultant. • Knowledge of workforce planning, organizational development, and change management. • Knowledge of HR laws, regulations, practices, and reporting requirements. • Ability to analyze data and make sound decisions. • Ability to maintain confidentiality and compliance with HIPAA and FERPA requirements. • Excellent leadership, communication, customer service, and relationship-management skills. • Ability to influence and collaborate across multiple institutions.
Physical Demands / Working Conditions
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Related keywords
Human ResourcesPayrollBenefits AdministrationStrategic LeadershipComplianceHigher EducationShared ServicesOracleBannerERPApplicant Tracking SystemsSHRM-CPSHRM-SCPPHRSPHHIPAA
TBR - The College System of Tennessee oversees the state's community colleges & Tennessee Colleges of Applied Technology
Industry
Higher Education
Company size
51-200 employees
Founded
1972
Headquarters
Nashville, TN
LinkedIn followers
10,165
TBR - The College System of Tennessee is the state’s largest public higher education system, with 13 community colleges, 23 colleges of applied technology (TCATs) and the online TN eCampus serving approximately 170,000 students. The system is governed by the Tennessee Board of Regents.
Offices: 1 Bridgestone Park, Third Floor, Nashville, TN 37214, US
higher educationeducationeducational technologyTN state agencycommunity collegesworkforce developmentcolleges of applied technologyonline educationTN eCampuspostsecondary education
TBR - The College System of Tennessee oversees the state's community colleges & Tennessee Colleges of Applied Technology
Industry
Higher Education
Company size
51-200 employees
Founded
1972
Headquarters
Nashville, TN
LinkedIn followers
10,165
TBR - The College System of Tennessee is the state’s largest public higher education system, with 13 community colleges, 23 colleges of applied technology (TCATs) and the online TN eCampus serving approximately 170,000 students. The system is governed by the Tennessee Board of Regents.
Offices: 1 Bridgestone Park, Third Floor, Nashville, TN 37214, US
higher educationeducationeducational technologyTN state agencycommunity collegesworkforce developmentcolleges of applied technologyonline educationTN eCampuspostsecondary education