Maryville, Tennessee, United States · Hybrid
$42k–$60k/yr
At Vanderbilt Mortgage, we believe homeownership makes lives better. For over 50 years, we’ve been committed to making homeownership more attainable for families across the country by providing mortgage solutions that un…
Skills: Bilingual Spanish, Debt Collection, Negotiation, Account Management, Customer Service
Knoxville, Tennessee, United States · On-site
Looking to join a Great Place to Work Employer and become a valued member of our growing team? At SmartBank, we're not just offering a job; we're inviting you to be a part of a culture built on excellence. Major Duties a…
Skills: Mortgage Loan Boarding, Loan Servicing, General Ledger Reconciliation, MERS Registration, Loan Documentation
Smyrna, Tennessee, United States · On-site
$110k–$130k/yr
Proposal Manager Department: Business Development | Location: In Office – Smyrna, TN | Reports To: Chief Operating Officer Employment Type: Full-Time | FLSA Status: Exempt About the Role Chitina Diversified Service…
Skills: Proposal Development, Technical Writing, Editing, Proofreading, RFP Analysis
Memphis, Tennessee, United States · On-site
Location: 3201 Austin Peay Hwy, Memphis, Tennessee 38128 United States of America START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you organized and proactive? Do you have an eye for detail? Facility Housek…
Skills: Organization, Cleaning, Inventory Tracking, Attention To Detail, Proactive
Oak Ridge, Tennessee, United States · On-site
Requisition Id 16753 This is an Evergreen position. We are continually reviewing applications to fill potential openings as they arise. Apply today to be part of our dynamic environment. Overview: Oak Ridge National Labo…
Skills: Calendar Management, Travel Coordination, Technical Document Formatting, Microsoft Office Suite, Adobe Acrobat
Nashville, Tennessee, United States · On-site
Experience: Experience in coordination care for individuals with chronic conditions and complex medical and social needs.Experience participating in hospital care transition improvement programs.Ability to adapt to evolv…
Skills: Care Coordination, Clinical Problem-Solving, Electronic Health Records, Patient Registry Management, Financial Counseling
Knoxville, Tennessee, United States · On-site
Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across every role, we harness data and AI to work smarter, move faster and create breakthrough solutions that improve health outcomes for pe…
Skills: Specimen Processing, Data Entry, Sample Sorting, Biological Specimen Handling, MS Office
Nashville, Tennessee, United States · On-site
Tennessee Oncology, one of the nation’s largest, community-based cancer care specialists, is home to one of the leading clinical trial networks in the country. Established 1976 in Nashville, Tennessee Oncology’s mission …
Skills: Patient Registration, Scheduling, Insurance Verification, Electronic Health Records, Customer Service
Clinton, Tennessee, United States · On-site
Automotive Service BDC Agent 🕐 Full-Time | Immediate Hire Fox Toyota is looking for a motivated, customer-focused Service BDC Agent to join our growing team! If you’re passionate about providing great service, thrive in…
Skills: Customer Service, CRM Tools, Communication, Problem Solving, Multitasking
Collierville, Tennessee, United States · On-site
Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional netw…
Skills: Customer Service, Sales, Service Recovery, Verbal Communication, Multi-tasking
Nashville, Tennessee, United States · On-site
$19/hr–$33/hr
The One Medical RC team within Amazon.com is hiring a Recruiting Coordinator (RC) to join our team! The RC is an integral partner in managing recruiting activities and building candidate relationships; often providing ca…
Skills: Interview Scheduling, Candidate Relationship Management, Database Management, Candidate Communication, Reporting
Memphis, Tennessee, United States · On-site
$16/hr–$22/hr
Purpose and Scope The essential function of the position within the organization is to manage assigned computer lab for students' use. The position is responsible for providing basic computer instruction for students, ma…
Skills: Computer Instruction, Technical Assistance, Lab Management, Student Supervision
Knoxville, Tennessee, United States · On-site
Job Description The primary function of the Leasing & Marketing Assistant is assisting in the planning of community events, actively participating in on-and off-campus activities, and providing service to prospective res…
Skills: Leasing, Marketing, Event Planning, Customer Service, Social Media Management
Nashville, Tennessee, United States · On-site
R10095569 Outside Sales Support Specialist (Open) Location: Nashville, TN - Whites Creek - Retail shop How will you CONTRIBUTE and GROW? At Airgas, we are committed to building a diverse and inclusive workplace that embr…
Skills: Sales Support, Administrative Support, Customer Service, Google Suites, CRM Software
Nashville, Tennessee, United States · On-site
Insurance Authorization Coordinator- Home Health and Hospice Join Pennant’s dynamic insurance authorization team as the Insurance Authorization Coordinator! We are looking for an exceptional team player to orchestrate th…
Skills: Insurance Verification, Insurance Authorization, Payer Relations, EMR Systems, Analytical Skills
Nashville, Tennessee, United States · Remote OK
$19/hr–$33/hr
Does working as part of a close-knit, friendly team inspire you? Do you find enjoyment in helping customers with their needs over the phone? Come Join ReSource Pro! ReSource Pro Compliance, is looking for an organized, t…
Skills: Surplus Lines Tax Filing, Customer Service, Microsoft Excel, Microsoft Word, Microsoft Outlook
Memphis, Tennessee, United States · On-site
Job DetailsJob Location: Trauma Acute - Memphis, TN 38103Position Type: Full TimeEducation Level: High School/GEDTravel Percentage: NegligibleJob Shift: NightJob Category: Patient Care (non-nursing)A Brief Overview Assis…
Skills: Patient Care, EKG Administration, Phlebotomy, Vital Signs Monitoring, Venipuncture
Phoenix, Arizona, United States · On-site
Our Company BrightSpring Health Services Overview The Billing Readiness Specialist serves as a critical bridge between front office operations, authorization workflows, and the billing department by ensuring patient acco…
Skills: Insurance Verification, Medical Billing, Benefit Verification, Revenue Cycle Management, Authorization Oversight
Franklin, Tennessee, United States · On-site
Overview Called to K-LOVE Inspiring People to Move Closer to Jesus At K-LOVE, every role is ministry. We hire first for ministry alignment and a shared commitment to our faith, mission, vision, and values. We then seek t…
Skills: Event Management, Donor Stewardship, Vendor Management, Budget Management, Interpersonal Communication
Brentwood, Tennessee, United States · On-site
$20/hr–$22/hr
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
Skills: Leasing, Sales, Property Management Software, Marketing Strategy, Resident Retention
Maryville, Tennessee, United States • Hybrid
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The specialist resolves customer mortgage delinquency through negotiation and problem-solving while adhering to state and federal guidelines. Responsibilities include performing high-volume outbound calls, managing a large account portfolio, and coordinating loss mitigation paperwork.
Candidates must be bilingual in Spanish and English with a high school diploma or equivalent. Previous experience in collections or call centers is a plus, along with basic computer skills and a typing speed of at least 25 wpm.
At Vanderbilt Mortgage, we believe homeownership makes lives better. For over 50 years, we’ve been committed to making homeownership more attainable for families across the country by providing mortgage solutions that unlock the freedom of home. As a national housing lender, we specialize in financing new and pre-owned manufactured and modular homes. With a diverse range of loan products, a reputation for world-class customer service and a coast-to-coast presence, Vanderbilt continues to be a leader in the industry. Our strength is our people—which is why we prioritize investing in our Team Members through opportunities for growth, a healthy work-life balance, and meaningful recognition of their contributions. Whether just starting out or bringing years of experience, Vanderbilt empowers our Team Members with the tools and training to build a successful career and reach their full potential.
POSITION TITLE: Bilingual Account Resolution Specialist - (Non – LO – Servicing)
JOB STATUS: Full Time/Hourly
DEPARTMENT: Loan Servicing
REPORTS TO: Team Lead
Hybrid – 4 days in-office, 1 day remote after training
M-F 8:30-5:30pm four days a week, 11am-8pm one day a week
The expected base pay range for this position is from $22.43 to $23.93 plus additional bonus opportunity resulting in an expected total annual compensation of $42,000 to $60,000. Top performers have the potential to earn between $50,000 and $60,000 annually.
The annual compensation range is based on experience, qualifications, and other relevant factors. Final compensation decisions will take into account a variety of considerations, including individual skills, internal equity, and organizational needs.
Secured training bonus which will be paid in 4 installments of $550 a month for the first 4 months of hire.
The Bilingual Account Resolution Specialist resolves customer delinquency through negotiation and problem-solving, while strictly adhering to and demonstrating knowledge of company, state, and federal guidelines. This role reports to the Team Lead and achieves success by educating customers on the importance of paying in a timely manner, providing excellent customer service, and recognizing and determining suitability of assistance options for our customers when applicable, using various tools and negotiation techniques.
Account Management
Performs account reviews and audits of severely delinquent accounts for proper action and resolution with the monthly goal of resolving the specified number of past due accounts.
Performs an average of 100 outbound calls daily to collect on past due mortgage payments, resolve delinquency, identify loss mitigation opportunities, and address customer concerns.
Services a portfolio of 1,700-2,000 accounts, by assisting borrowers with mortgage-related questions and inquiries.
Assists customers with inquiries relating to escrow, insurance claims, VMF online portal offerings, loan documents, etc. in a patient and customer focused manner.
Performs outbound email communication with customers.
Handles timelines and actions specific to Consumer Lending loans.
Achieves log-in time requirements and assists other departments (customer service, legal) as needed with phone coverage.
Analyzes Debt and income information to set-up and review payment plans.
Documents mortgage collections system with all activities and communications.
Administrative Tasks
Orders and reviews home occupancy inspections.
Ensures timely sending and processing of Loss Mitigation Paperwork and Document Requests (utilizes mail, email, and DocuSign).
Inputs and documents customer complaints, escalating to leadership when required.
Reviews accounts for legal and repossession input by creating summaries and sending them to supervisor for approval, requests value opinions as required for legal actions.
Attends various meetings and trainings, such as team and department meetings, coaching and call quality meetings, monthly training, and other meetings as required.
Other duties as assigned
This job description is not an exhaustive list of all the functions that a team member and other duties may be assigned.
Education: High School diploma or equivalent required.
Experience: 0-1 year experience.
MUST be Bilingual in both Spanish and English
Previous experience in a Collections, Call Center or Loan Servicing environment a plus.
Basic computer skills with ability to type at least 25 wpm.
Working knowledge of the View/AS400 system.
Great attention to detail and organizational skills.
Ability to communicate effectively and efficiently via phone, email, and person to person.
Capability of gathering facts accurately, analyzing causes, evaluate alternate solutions, and arrive at sound conclusions on action to be taken.
Ability to manage multiple initiatives and/or conflicting responsibilities.
Goal oriented, self-motivated personality with the capacity to meet and exceed assigned goals.
Ability to effectively collaborate and work in a team environment.
Willingness to learn, strong work ethic and work across many teams and business units.
Great attention to detail, organizational skills, and time management.
Must be able to remain in a stationary position 75% of the time.
Will be constantly operating a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer.
Will be communicating via phone, Teams, and Zoom.
Must be able to exchange accurate information at all times.
Must be able to identify and assess account status and determine appropriate process.
Will constantly work in a state-of-the-art indoor temperature controlled, sealed window office environment.
BENEFITS:
Medical and Dental Plan with Prescription Coverage and Vision.
Competitive benefits including 401(K) includes 100% company match of the first 4%.
Paid time off days (PTO), maternity/paternity leave, and holidays.
Community involvement including Volunteer Paid Time Off (VTO).
Tuition Assistance for your first degree
Enjoy coming “home” to our brand new, state-of-the-art Home Office equipped with onsite fitness facility with full gym, workout classes, volleyball and basketball courts, ping-pong, disc golf course, and onsite restaurant.
Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being.
Collaborative and energetic work environment.
Professional development and promotional opportunities.
Competitive bonus programs.
Vanderbilt Mortgage and Finance, Inc. is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Business Unit -
Vanderbilt MortgageFounded in 1956, Clayton is a leading single-family, values-driven home builder committed to opening doors to a better life through homeownership. The company’s portfolio includes a comprehensive range of site-built, modern manufactured, Tiny, CrossMod® and modular housing. In 2025, Clayton built more than 59,000 homes nationwide. Clayton remains committed to delivering attainable, sustainably-built housing with a lower cost of homeownership and creating world-class experience for customers and team members. For more information, visit claytonhomes.com. Watch our recruitment video here: http://bit.ly/3VKeV3V Potential job seekers: We are aware of multiple cases where individuals have been posing as our recruiters and contacting job seekers with fake job opportunities. If you have experienced this activity, please immediately file a complaint to the Internet Crime Complaint Center at www.ic3.gov.
Offices: Maryville, Tennessee 37804, US
Based on 493 listings with disclosed salaries, most administrative jobs in Tennessee pay between $45k–$90k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 6,161 open administrative positions in Tennessee listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Covenant Health, Erlanger, Vanderbilt University Medical Center, Ascension, Baptist Memorial Health Care, among others. Browse the listings above to see every active employer.
Yes — 704 of the 6161 open administrative positions offer remote or hybrid work (309 remote, 395 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
