Nashville General Hospital is hiring for a Patient Service Representative for Patient Access Services as a full time job in Nashville, Tennessee. Shift Available : PRN - Part Time - As Needed Schedule******** The Patient…
Nashville General Hospital is hiring for a Patient Service Representative for Patient Access Services as a full time job in Nashville, Tennessee. Shift Available : PRN - Part Time - As Needed Schedule******** The Patient…
Nashville General Hospital is hiring for a Patient Access Rep (Registrar) for Patient Access Services as a full-time job in Nashville, Tennessee. The Patient Access Rep (Registrar) is the first line of quality service to…
Patient Navigation · Coordinate the patient journey from referral through completion of diagnostic testing and follow-up care. · Ensure patients are scheduled for recommended imaging and follow-up appointments before lea…
Skills: Patient navigation, Care coordination, Scheduling, Referral management, Insurance authorization
Nashville General Hospital is hiring for an EVS Floor Tech for Environmental Services as a part-time job in Nashville, Tennessee. This position is primarily responsible for performing custodial duties to maintain the hos…
Skills: Custodial services, Sanitization, Floor care, Waste management, Hospital cleaning
Nashville General Hospital is hiring for a Patient Access Services Team Lead for Patient Access Services as a full-time job in Nashville, Tennessee. The Patient Access Services Team Lead is the leader of the first line o…
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Skills: Medical supply management, Equipment decontamination, Inventory control, Paragon, McKesson automation system
About Our Kids Center: The Our Kids Center specializes in providing medical and psychosocial evaluations for children when there are concerns of child sexual abuse. Serving approximately 750 children in Middle Tennessee …
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Information Desk Operator, Telecommunications Nashville General Hospital is hiring for an Information Desk Operator for Telecommunications as a full time job in Nashville, Tennessee. This position is responsible for answ…
Skills: Switchboard operation, Communication skills, Call routing, Emergency call handling, Record keeping
We are Nashville’s original community - based hospital. Joint Commission accredited, NGH readily accommodates a wide range of needs from emergency services and acute care to ancillary and ambulatory services. NGH continu…
Medical Surgical Registered Nurse- Telemetry Unit 6th floor
Nashville, Tennessee, United States · On-site
Entry level
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Nashville General Hospital is hiring for a Care-Partner/CNA for Telemetry as a Full-time Nights in Nashville, TN. This Care Partner position will be a Certified Nursing Assistant that is primarily responsible for providi…
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Registered Nurse- Labor, Delivery, Recovery & Post Partum (LDRP)
Nashville, Tennessee, United States · On-site
Mid level
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Food and Nutrition Supervisor – Healthcare Tray Line
Nashville, Tennessee, United States · On-site
Mid level
Nashville General Hospital is hiring a Full-Time Food and Nutrition Supervisor - Healthcare Tray Line. We are looking for a dependable candidate with a flexible schedule throughout the week, including rotating weekends. …
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Nashville General Hospital is hiring for a Full-Time Cardiovascular Tech in our Cardiac Cath Lab in Nashville, TN. The Cardiovascular Tech is responsible for operating the physio monitoring system and complex imaging equ…
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Nashville General Hospital seeks to hire an experienced ICU Registered Nurse (RN) for our Intensive Care Unit (ICU), Night Shift, who will embrace our commitment to providing quality care to every patient and family memb…
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Part-time, Per diem
high school
Medical insurance, Dental insurance, Vision insurance, Short-term disability, Long-term disability, Life insurance
Posted 1d ago
~40 hrs/week
Responsibilities
The Patient Service Representative acts as the primary point of contact for patients, providing high-quality customer service and greeting guests. Responsibilities include performing accurate registrations, scheduling appointments, verifying insurance benefits, and facilitating communication between medical staff and patients.
Requirements
Candidates must have at least two years of experience in a fast-paced healthcare environment and possess a high school diploma or equivalent. Proficiency in medical terminology, computer skills, and insurance verification is required, with bilingual English/Spanish skills preferred.
Full job description
Nashville General Hospital is hiring for a Patient Service Representative for Patient Access Services as a full time job in Nashville, Tennessee.
Shift Available : PRN - Part Time - As Needed Schedule****
The Patient Service Representative is the first line of quality service to our patients and our guests. This position serves as the ambassador of service, setting the standard. This position greets customers and subsequently provides the highest level of customer service possible. Performs timely and accurate registrations, scheduling, complete benefit verification, patient education (regarding benefits), scanning, faxing, and appropriate authorizations, and referrals for services.
Patient Service Representative Roles & Responsibilities:
Customer Service -Treats all customers with dignity, respect and courtesy at ALL times, while proactively assisting customers as needed.
Scheduling - Schedules surgery/procedures, PAT appointments and 1st post-op visit with appropriate services. Communicates appointments to patients, physicians and others as required. Maintains department data base as back up. Acts as liaison to facilitate communications between physicians, patient/families, PAT, OR, patient access, patient accounts, payors, and outside customers.
Department Responsibilities - Follows hospital and departmental rules and regulations by adhering to policies/procedures such as confidentiality, code of conduct, attendance and payroll policies. Maintains a safe and clean patient care area. Uses work time productively.
Required Skills & Qualifications:
Minimum of 2 yrs. work experience working in a patient access fast-paced healthcare environment.
Insurance Verification Experience
Healthcare Scheduling Experience
Bilingual English/Spanish Preferred
Experience working with managed care health plans
Excellent patient registration skills
Excellent customer service and telephone etiquette required
Solid knowledge of medical terminology
Proficient computer skills; internet, typing, data entry
High School Diploma (Equivalent) or Higher
About Nashville General Hospital
Nashville General Hospital (NGH) is Nashville’s original community- based hospital. Joint Commission accredited, NGH readily accommodates a wide range of needs from emergency services and acute care to ancillary and ambulatory services. NGH continues to maintain its strong commitment to the healthcare needs of Nashville and Davidson County underserved, while also providing care to all segments of the community.
Our benefits include:
Medical, Dental, and Vision Insurance within first 31 days of employment
Programs to reduce share of deductible and total out-of-pocket expenses
Metro Health Incentive Program - Access to high quality healthcare without incurring out-of-pocket expenses (see NGH providers without co-pays)
Short and Long-Term Disability - up to 60% of eligible weekly pay
Life Insurance - Metro provides you with basic life and AD&D coverage equal to $50,000 ($32,500 if you are age 65 or older), at no cost to you.
Retirement Plan - eligible up to IRS max limits and includes company contribution
Shift and Weekend Differential Pay Offered on Nights and Weekends
Tuition Reimbursement for employee and dependents
12 paid holidays - any holiday worked is another holiday banked
Flexible Spending Accounts
Onsite Gym
Free Parking for all employees
Join our team at Nashville General Hospital. Apply today!
For more than a century, Nashville General Hospital has been serving the community as a steadfast beacon of care and compassion — making outstanding, comprehensive health care accessible to all. Here, all are welcomed, and all are treated equally. We serve as a lifeline for the health needs of our Nashville community. Your well being is our primary concern — and our experienced and skilled professionals are here to nurture both health and hope.
Every day, we earn the trust of our neighbors through our integrity, accountability, and accessibility. And we look forward to another hundred years of providing the care and respect our patients and their families deserve.
Our Mission
To improve the health and wellness of our Nashville community by providing equitable access to comprehensive, coordinated, patient-centered care. We also work to support tomorrow’s caregivers, and translate science into clinical practice.
Offices: 1818 Albion Street, Nashville, TN 37208, US
Breast HealthCardiologyFamily MedicineOrthopedicsPodiatryUrologyEmergency MedicineGeneral SurgeryInterventional RadiologyInterventional Cardiology
For more than a century, Nashville General Hospital has been serving the community as a steadfast beacon of care and compassion — making outstanding, comprehensive health care accessible to all. Here, all are welcomed, and all are treated equally. We serve as a lifeline for the health needs of our Nashville community. Your well being is our primary concern — and our experienced and skilled professionals are here to nurture both health and hope.
Every day, we earn the trust of our neighbors through our integrity, accountability, and accessibility. And we look forward to another hundred years of providing the care and respect our patients and their families deserve.
Our Mission
To improve the health and wellness of our Nashville community by providing equitable access to comprehensive, coordinated, patient-centered care. We also work to support tomorrow’s caregivers, and translate science into clinical practice.
Offices: 1818 Albion Street, Nashville, TN 37208, US
Breast HealthCardiologyFamily MedicineOrthopedicsPodiatryUrologyEmergency MedicineGeneral SurgeryInterventional RadiologyInterventional Cardiology