Job DetailsJob Location: 487 - HQ - Chattanooga, TN 37402Position Type: Full TimeJob Shift: DayJob Category: Health Care One to One Health is looking for a Director of Clinical Ops to join our team! Under the general sup…
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Full-time
Medical Insurance, Dental Insurance, Vision Insurance, 401k, Short Term Disability, Long Term Disability
Posted 16d ago
~40 hrs/week
Responsibilities
The Director of Clinical Operations develops and implements clinical processes while managing day-to-day clinic operations and staff supervision. They are responsible for maintaining high-quality patient care, ensuring HIPAA compliance, and fostering positive client relationships.
Requirements
Candidates must have at least two years of experience in practice management and a willingness to travel. Essential skills include strong analytical thinking, organizational abilities, and the interpersonal skills to collaborate with medical professionals.
Full job description
Job DetailsJob Location: 487 - HQ - Chattanooga, TN 37402Position Type: Full TimeJob Shift: DayJob Category: Health Care
One to One Health is looking for a Director of Clinical Ops to join our team!
Under the general supervision of the VP of Clinical Operations, the Director of Clinical Operations will work to develop, implement, and evaluate the clinical process followed throughout the organization. The Director of Clinical Operations shares in the administrative functions that directly impact medical services and collaborates with the management team in overall planning. The Director of Clinical Operations assures delivery of high-quality services to all patients and is responsible for maintaining positive client relationships.
Our mission at One to One Health is "Do good, Help others"! This extends to our clients, our patients, and our employees. One to One Health offers full time employees medical, dental, and vision coverage effective day one of employment. Employees are eligible to contribute to the company 401k effective day one as well with a 5% match. Short term disability, long term disability, and basic life are covered by the employer for all full time staff members. PTO, holidays, gym stipend, TextCare services, and additional voluntary products are also included in One to One Health's very competitive benefit package.
Characteristic Duties
· Responsible for the day-to-day management of staff scheduling, operations, and supervision of the assigned clinics and all its employees. Ensure staff is working productively and professionally.
· Responsible for ensuring the accuracy and completion of payroll.
· Will make, at a minimum, one visit to the assigned clinics once per quarter to ensure staff needs are met, and the clinic is operating within standards.
· Participates in the recruitment and selection process for medical providers, practice coordinators, and clinic staff.
· Ensures completion of regular performance appraisals and evaluations for all clinical staff.
· Ensure the opening of a new clinic is successful and work directly with the client to improve their health-related culture.
· Develops and maintains client relationships and attends client meetings.
· Develops, monitors, and evaluates processes to achieve performance guarantees and patient satisfaction as set forth by clients.
· Assists with planning and development of new clinical programs.
· Demonstrates an understanding of One to One Health’s mission in performing all aspects of the position.
· Demonstrates a caring and helpful attitude when interacting with patients, vendors, and fellow employees.
· Providers urgent clinic coverage should the need arise.
· Responsible for ensuring patient needs are met. Monitor patient feedback and leads the process of resolving complaints.
· Monitor patient through-put, wait times and satisfaction; implement/evaluate improvement projects as needed.
· Responsible for the coordination of all clinic services including but not limited to patient access, scheduling, EMR management, and supply management.
· Responsible for ensuring compliance with HIPAA. Responsible for legal requirements, standards, policies, and procedures including but not limited to those within the Compliance Process, DOH, and HIPAA.
· Serve as an on-site resource to support patients and staff, and ensure training and re-education are completed, as necessary.
· Ensure that office facilities and equipment are being maintained.
· Maintain clinic operating budgets
· Communicate effectively and immediately to management regarding site and staff issues, including escalating staff, patient, or facility issues.
· Focus on areas of opportunity and drive the One to One Health team to ensure we deliver the best clinical care and patient outcomes.
QualificationsNecessary Skills
· Flexibility with quick critical thinking skills is essential. · Analytical skills necessary to accurately follow the latest facility policies and legal regulations. · Detail-oriented with good organizational abilities. · Skilled communicator with the interpersonal skills to collaborate with various professionals, including physicians, providers, nurses, medical assistants, and clients. · Problem-solving skills to implement a creative solution that will not compromise patient care.
Minimum Qualifications
· At least two years’ experience in practice management. · Willing to travel required
Reporting Relationships
Practice Coordinators at each clinic location report to the Director of Clinical Operations. Director of Clinical Operations reports to VP of Clinical Operations.
One to One Health is redefining how healthcare works for the American workforce. Our mission is simple: to make quality care truly accessible and build great health through relationships, not transactions.
Serving over a half million lives nationwide, we empower our members with direct, always-available care, and we equip organizations to manage risk and demonstrate a clear return on investment.
We have engineered integrated solutions designed to scale with your organization: TextCare (on-demand concierge access), TextCare Pro (proactive strategic intervention), and Onsite Clinics (high-touch, comprehensive care at work).
Our customized approach ensures high-quality access is attainable for all employees. Our outcomes prove the model works, earning a market-leading NPS of 94 and 99% client retention.
This is what healthcare should be. This is healthcare that cares.™
Learn more about partnering with us: visit www.onetoonehealth.com
Offices: 1110 Market St, Chattanooga, Tennessee 37402, US
Prescription Management and Absence ManagementHealth DiagnosticsHospitalHealth Care
Based on 471 listings with disclosed salaries, most administrative jobs in Tennessee pay between $45k–$90k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Tennessee right now?
There are currently 5,931 open administrative positions in Tennessee listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Tennessee?
Companies currently hiring include Covenant Health, Vanderbilt University Medical Center, Erlanger, Ascension, Baptist Memorial Health Care, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Tennessee?
Yes — 684 of the 5931 open administrative positions offer remote or hybrid work (311 remote, 373 hybrid).
How do I apply for Administrative jobs in Tennessee?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.