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Mid level$12M raised
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Full-time
high school, associate degree
Posted 2d ago
~40 hrs/week
Responsibilities
The Practice Manager oversees daily operations, staff scheduling, and supervision at an onsite employee health clinic. They are responsible for ensuring high patient satisfaction, maintaining facility equipment, and coordinating clinical services.
Requirements
Requires a high school diploma and at least two years of medical office and supervisory experience. BLS certification is required, and an active LPN or RN license is preferred.
Full job description
Job DetailsJob Location: 930 - GWTN - Georgetown, SC 29440Position Type: Full TimeJob Shift: DayAbout One to One Health
At One to One Health, we're reimagining what healthcare can be. Founded by a primary care physician, our mission is simple: remove barriers to care and create better healthcare experiences for patients, providers, and employers alike.
Through onsite, near-site, and virtual care solutions, we deliver accessible, relationship-driven healthcare that puts people first. Our team is united by a shared commitment to improving health outcomes, providing exceptional service, and making a meaningful impact in the communities we serve.
If you're passionate about helping others, collaborating with a purpose-driven team, and being part of a company that's transforming healthcare, we'd love to meet you.
The Practice Manager is responsible for the successful daily operations and supervision of staff at the assigned onsite employee health clinic. Additionally, this position is responsible for ensuring an excellent environment and exceptional experience is provided to each patient we serve. This is an exciting opportunity to be a part of a growing company focused on finding innovative ways to exceed the expectations of our patients and customers.
ESSENTIAL FUNCTIONS
• Responsible for the day-to-day staff scheduling, operations, and supervision of the assigned clinic and all its employees. Ensure staff is working productively and professionally. • Responsible for ensuring the accuracy of time sheets and approving prior to payroll deadlines. • Responsible for ensuring patient needs are met. Monitors patient feedback and leads the process of resolving complaints and service. • Monitor patient through-put, wait times and satisfaction; implement/evaluate improvement projects as necessary. • Responsible for the coordination of all clinical services including but not limited to patient access, scheduling, EMR management and supply management. • Responsible for ensuring compliance with HIPAA. • Serve as on-site resource to support patients, staff and providers and train new team members. • Ensure that office facilities and equipment are well maintained. • Communicate effectively and immediately to management regarding site and staff issues, including escalating staff patient or facility issues. • Collaborate with clinical leaders on staff reviews, feedback and disciplinary action. • Assist with other duties as assigned.
REQUIRED SKILLS/KNOWLEDGE
• Strong communication skills, including active listening and empathy. • Proficient in basic technology (Microsoft products, etc). • Ability or willingness to learn basic Electronic Medical Record (EMR) systems. • Ability to multi-task and work independently with excellent organizational skills. • Must possess a strong sense of professionalism • Excellent organizational skills and attention to detail. • Strong supervisory and leadership skills. • Ability to read, write, and communicate the English language. • Ability to effectively communicate both orally and in writing • Ability to follow written or verbal step-by-step instructions • Ability to concentrate, think, and learn • Ability to hear, see, sit, stoop, kneel, crouch, reach, lift, push, and pull. QualificationsQUALIFICATIONS/EXPERIENCE
Highschool degree or equivalent required, Associates degree in related field preferred
Two years of medical office experience
Working knowledge of outpatient clinic workflow and scheduling
Willing to travel between multiple sites
BLS Certified
Active LPN or RN License preferred
At least two years of supervisory experience in a medical office, outpatient setting preferred.
One to One Health is redefining how healthcare works for the American workforce. Our mission is simple: to make quality care truly accessible and build great health through relationships, not transactions.
Serving over a half million lives nationwide, we empower our members with direct, always-available care, and we equip organizations to manage risk and demonstrate a clear return on investment.
We have engineered integrated solutions designed to scale with your organization: TextCare (on-demand concierge access), TextCare Pro (proactive strategic intervention), and Onsite Clinics (high-touch, comprehensive care at work).
Our customized approach ensures high-quality access is attainable for all employees. Our outcomes prove the model works, earning a market-leading NPS of 94 and 99% client retention.
This is what healthcare should be. This is healthcare that cares.™
Learn more about partnering with us: visit www.onetoonehealth.com
Offices: 1110 Market St, Chattanooga, Tennessee 37402, US
Prescription Management and Absence ManagementHealth DiagnosticsHospitalHealth Care
One to One Health is redefining how healthcare works for the American workforce. Our mission is simple: to make quality care truly accessible and build great health through relationships, not transactions.
Serving over a half million lives nationwide, we empower our members with direct, always-available care, and we equip organizations to manage risk and demonstrate a clear return on investment.
We have engineered integrated solutions designed to scale with your organization: TextCare (on-demand concierge access), TextCare Pro (proactive strategic intervention), and Onsite Clinics (high-touch, comprehensive care at work).
Our customized approach ensures high-quality access is attainable for all employees. Our outcomes prove the model works, earning a market-leading NPS of 94 and 99% client retention.
This is what healthcare should be. This is healthcare that cares.™
Learn more about partnering with us: visit www.onetoonehealth.com
Offices: 1110 Market St, Chattanooga, Tennessee 37402, US
Prescription Management and Absence ManagementHealth DiagnosticsHospitalHealth Care