Los Angeles, California, United States · Hybrid
$150k–$200k/yr
At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and au…
Skills: Operational Strategy, Inventory Management, Ecommerce Operations, Global Logistics, Financial Forecasting
London, England, United Kingdom · Hybrid
At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and au…
Skills: Metadata Management, Asset Management, Music Curation, Adobe Photoshop, Canva
Bengaluru, Karnataka, India · Hybrid
At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and au…
Skills: Angular, React, SQL, Oracle, PostgreSQL
Los Angeles, California, United States · Hybrid
$66k–$75k/yr
At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and au…
Skills: Digital Marketing Strategy, Content Development, Community Building, Social Media Management, Influencer Marketing
London, England, United Kingdom · Hybrid
At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and au…
Skills: Marketing Operations, Martech Stack Management, Vendor Management, Data Analysis, Project Management
Los Angeles, California, United States · Hybrid
$90k–$110k/yr
At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and au…
Skills: Sales, Account Management, Retail Math, Leadership, Commercial Savvy
Los Angeles, California, United States · Hybrid
$66k–$80k/yr
At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and au…
Skills: Influencer Marketing, Digital Marketing, Campaign Planning, Data Analysis, Trend Forecasting
Berlin, Germany · Hybrid
Wir lieben Musik und arbeiten unermüdlich daran, die Menschen zu unterstützen, die sie machen. Hört sich gut an? Werde Teil unseres Teams! Für den Standort Berlin suchen wir zum frühestmöglichen Eintrittstermin eine:n Ju…
Skills: Viral Marketing, Social Media Strategy, TikTok Algorithm Optimization, Instagram Reels, YouTube Shorts
Singapore, Singapore · Hybrid
At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and au…
Skills: Marketing Strategy, Campaign Management, Data Analysis, Project Management, Fan Insights
Milan, Lombardy, Italy · On-site
At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and au…
Skills: Analytical Skills, Data Entry, Document Management, Google Workspace, Microsoft Office
Milan, Lombardy, Italy · On-site
At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and au…
Skills: Copyright Management, Workflow Automation, Big Data Management, Artificial Intelligence, Google Workspace
Bengaluru, Karnataka, India · Hybrid
At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and au…
Skills: Oracle DBA, PostgreSQL, AWS, GCP, Database Migration
London, England, United Kingdom · Hybrid
At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and au…
Skills: Indirect Tax Compliance, VAT Accounting, Withholding Tax, Financial Reconciliation, S/4 HANA
New York, New York, United States · Hybrid
$180k–$200k/yr
At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and au…
Skills: Facilities Management, Real Estate Operations, Vendor Strategy, Budget Management, OPEX and CAPEX
London, England, United Kingdom · Hybrid
At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and au…
Skills: Export Marketing, Campaign Management, Digital Strategy, Portfolio Management, Budget Oversight
London, England, United Kingdom · Hybrid
At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and au…
Skills: Export Marketing, International Brand Positioning, First-Party Data Acquisition, Paid Media Optimization, Audience Growth Strategy
Alberta, Canada · Remote OK
$112k–$152k/yr
At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and au…
Skills: Backend Development, Full Stack Development, AWS, Distributed Systems, API Development
United States · Remote OK
$140k–$160k/yr
At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and au…
Skills: Intercompany Accounting, Financial Consolidations, SOX Compliance, General Ledger Accounting, Foreign Currency Translation
Nashville, Tennessee, United States · Hybrid
At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and au…
Skills: Project Management, Release Scheduling, Digital Marketing, Budget Management, Artist Relations
Vancouver, British Columbia, Canada · Remote OK
$112k–$152k/yr
At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and au…
Skills: Backend Development, Full Stack Development, AWS, Distributed Systems, API Development
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Oversee the operational backbone of WMX, managing merchandise production, ecommerce, touring, and global logistics. Translate high-level strategy into execution while improving cross-functional alignment between finance, label teams, and external vendors.
Requires deep hands-on experience in operations and financial systems within a merchandise or D2C company, preferably with 7-10 years of experience. Candidates must demonstrate the ability to scale technologies and collaborate across creative and operational teams.
At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses:
Curiosity: We do our best work when we’re immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future.
Collaboration: Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans.
Commitment: We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we’re committed to keeping the faith, acting with integrity, and delivering on our promises.
WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences.
Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent.
A little bit about our team:
WMX is Warner Music Group’s merchandise and e-commerce services division, focused on helping artists connect with fans through merchandise, physical music, touring, vip ticketing, retail, licensing and direct-to-consumer experiences.
We work at the intersection of creativity and commerce, partnering with artists, managers, and label teams to build thoughtful, high-quality products and experiences that fans care about, and marketing them to drive revenue and add value to our clients business. From artist stores and limited-edition vinyl to tour merchandise and global retail programs, we treat merch and physical products as meaningful extensions of an artist’s creative vision.
WMX combines the global scale of Warner Music Group with an entrepreneurial, hands-on approach. We value collaboration, ownership, and curiosity, and we’re building a forward-thinking team that’s excited to evolve how artists reach and engage their audiences.
Your role:
The Vice President, Operations will oversee the operational backbone of WMX (Merchandise & D2C), ensuring teams, systems, and processes scale efficiently while remaining flexible, creative, and artist-first. This role is responsible for translating strategy into execution across merchandise production, ecommerce operations and marketing, touring (merchandise and vip), retail and licensing operations, fulfillment, and global logistics.
This role will also be responsible for overseeing and improving cross-functional communication and operational alignment between WMX, finance, label teams, global marketing, other internal Warner Music Group partners, and key external vendors and service providers.
Here you’ll get to:
Own and evolve operational strategy across WMX, balancing efficiency, speed, and quality
Coordinate implementation and updates of operation standard operating procedures, including production workflows, inventory management, ecommerce operations, fulfillment, customer service, and management of licensing activities
Establish clear workflows and communication frameworks across WMX, labels, global marketing, internal WMG stakeholders, and external partners
Build and maintain scalable processes that support global growth and complex artist campaigns
Identify operational risks, bottlenecks, and inefficiencies and proactively solve them
Develop KPIs, reporting, and accountability frameworks across operations
Act as a key operational partner to finance and legal on forecasting, budgets, contracts, and compliance
About you:
Experience working with or alongside artist management companies and or labels
Deep hands-on experience with operations systems, financial systems and day to day operations of a merchandise and/or D2C company
Demonstrated ability to independently learn, implement, and scale new technologies
Ability to collaborate effectively across creative, social, e-commerce, and operations teams
Clear communicator with the ability to bring structure to complex, cross-functional environments
Highly analytical with a creative, growth-oriented mindset
We’d love it if you also had:
7 - 10 years of experience in an operational or similar role
Experience leading or supporting ERP system selection, implementation, and integration across finance, inventory, and ecommerce operations.
Strong financial and operational forecasting background, with experience partnering closely with finance on budgeting, margins, and inventory planning.
Experience managing global supply chains, logistics, and international distribution at scale.
Deep understanding of ecommerce platforms and marketing operations, including how campaigns, CRM, and site performance impact operational execution.
As the home to 10K Projects, Asylum, Atlantic Music Group, East West, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world’s premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalog of more than one million copyrights worldwide. Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX. In addition, WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands.
Together, we are Warner Music Group: Independent Minds. Major Sound.
Click the “Apply” link at the top of the page, or apply directly with your LinkedIn. Applying with LinkedIn will import all of the information you put in your profile, but will still allow you to upload a resume and cover letter.
Don’t be discouraged if you don’t hear from us right away. We’re taking our time to review all resumes, and to find the best people for WMG.
Thanks for your interest in working for WMG. We love it here, and think you will, too.
Warner Music Group is an Equal Opportunity Employer.
Links to relevant documents:
2026 Benefits At A Glance final.pdf
Warner Music Group (WMG) brings together artists, songwriters, entrepreneurs, and technology that are moving entertainment culture across the globe. Operating in more than 70 countries through a network of affiliates and licensees, WMG’s Recorded Music division includes renowned labels such as 10K Projects, 300 Entertainment, Asylum, Atlantic, Big Beat, EastWest, Elektra, Erato, First Night, Fueled By Ramen, Nonesuch, Parlophone, Reprise, Rhino, Roadrunner, Sire, Spinnin’, Warner Records, Warner Classics, and Warner Records Nashville. WMG’s music publishing arm, Warner Chappell Music, has a catalog of over one million copyrights spanning every musical genre, from the standards of the Great American Songbook to the biggest hits of the 21st century. Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX.
Offices: 1633 Broadway, New York, New York 10019, US
Warner Music Group (WMG) brings together artists, songwriters, entrepreneurs, and technology that are moving entertainment culture across the globe. Operating in more than 70 countries through a network of affiliates and licensees, WMG’s Recorded Music division includes renowned labels such as 10K Projects, 300 Entertainment, Asylum, Atlantic, Big Beat, EastWest, Elektra, Erato, First Night, Fueled By Ramen, Nonesuch, Parlophone, Reprise, Rhino, Roadrunner, Sire, Spinnin’, Warner Records, Warner Classics, and Warner Records Nashville. WMG’s music publishing arm, Warner Chappell Music, has a catalog of over one million copyrights spanning every musical genre, from the standards of the Great American Songbook to the biggest hits of the 21st century. Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX.
Offices: 1633 Broadway, New York, New York 10019, US
