Maryville, Tennessee, United States · Hybrid
$42k–$60k/yr
At Vanderbilt Mortgage, we believe homeownership makes lives better. For over 50 years, we’ve been committed to making homeownership more attainable for families across the country by providing mortgage solutions that un…
Skills: Bilingual Spanish-English, Debt Negotiation, Account Resolution, Customer Service, Loan Servicing
Franklin, Tennessee, United States · On-site
$18/hr–$20/hr
Job DetailsJob Location: 104 SOUTHEAST PARKWAY SUITE 100 - FRANKLIN, TN 37064Position Type: Full TimeSalary Range: $18.00 - $20.00 HourlyJob Category: Admin - ClericalPOSITION SUMMARY The Housing Assistant will be respon…
Skills: Customer Service, Rent Assistance Processing, Documentation, Spanish Proficiency, Interpersonal Skills
Powell, Tennessee, United States · On-site
Job DetailsJob Location: Apex - Dannaher - Powell, TN 37849-3563Position Type: Full TimeEducation Level: High School Diploma/GEDJob Category: Other PositionsUS Heart and Vascular is needing a Medical Front Office Coordin…
Skills: Medical Billing, Insurance Verification, Patient Scheduling, Staff Training, HIPAA Compliance
Memphis, Tennessee, United States · On-site
Purpose and Scope SUMMARY DESCRIPTION The essential function of the position within the organization is to manage assigned computer lab for students' use. The position is responsible for providing basic computer instruct…
Skills: Computer Instruction, Technical Assistance, Lab Management, Student Supervision
Birmingham, Alabama, United States · On-site
Summary: This position is a support position for frontline staff associates and operational departments. The position requires Policy and Procedures written and maintained to provide adherence to bank processes. The Reta…
Skills: Retail Banking, Risk Management, Loss Reduction, Compliance, Operational Support
Clarksville, Tennessee, United States · On-site
$17/hr–$26/hr
Client Service Representative | $18-$27/hr Location: Clarksville, TN Schedule: Full-Time | Swing Shift Compensation: $17-26/hour based on experience + $2.50/hour shift differential after 6:00 PM and on weekends Clarksvil…
Skills: Customer Service, Data Entry, Appointment Scheduling, Medical Record Management, Financial Processing
Nashville, Tennessee, United States · On-site
$70k–$85k/yr
Property Management company in Nashville, TN is looking to hire a full-time Property Manager. Are you a strong and clear communicator? Have you been searching for a company that will value your contributions? If so, plea…
Skills: Property Management, Customer Service, Budgeting, Lease Negotiation, Marketing Strategies
Jackson, Tennessee, United States · On-site
Overview Become the Heartbeat of Our Team: Human Resources Coordinator at Diversicare! Are you a people-focused HR professional ready to make a real difference? At Diversicare, we're not just filling positions; we're bui…
Skills: Talent acquisition, Recruitment, Onboarding, Payroll processing, UKG/UltiPro
Nashville, Tennessee, United States · On-site
Your career has a home here. Ready to make an impact with a dynamic, forward-thinking company? As a leading property manager of single-family rental homes nationwide, we take great pride in creating an enjoyable living e…
Skills: Property management, Maintenance, Home inspections, Customer service, Quality control
New York, New York, United States · On-site
$69k–$149k/yr
You? You have taste — and the operational discipline to protect it. You're the person who can look at a keynote deck and know instantly what's off-brand, then keep twelve of them moving toward a hard event deadline witho…
Skills: Project management, Creative production, Media operations, Multimedia asset management, Brand management
Nashville, Tennessee, United States · Hybrid
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts…
Skills: Business Insurance Marketing, Commercial Rating, Carrier Relationship Management, Negotiation, Customer Service
Birmingham, Alabama, United States · On-site
Find Your Career With LiftOne We’re a family-owned company under our fourth generation of leadership and have built our business based on the principles of trust, integrity and a desire to help our customers and employee…
Skills: Parts inventory management, Replenishment strategies, Supply chain principles, Inventory management software, Sales order processing
Franklin, Tennessee, United States · On-site
$17/hr–$19/hr
Job DetailsJob Location: 104 SOUTHEAST PARKWAY SUITE 100 - FRANKLIN, TN 37064Position Type: Full TimeSalary Range: $17.00 - $19.00 HourlyJob Shift: DayOffering $500 hiring bonus to be paid 90 days after hire. POSITION SU…
Skills: Warehouse Management, Equipment Operation, Facility Maintenance, OSHA Compliance, Interpersonal Skills
Shelbyville, Tennessee, United States · On-site
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t…
Skills: Store operations, Customer service, Team development, Inventory management, Loss prevention
Tullahoma, Tennessee, United States · On-site
MOTLOW STATE COMMUNITY COLLEGE is accepting applications for the following position: Financial Aid Clerk – Moore County This is a Part time position not to exceed 27 hours per week Campus: Moore County Position number: B…
Skills: Financial aid administration, Banner financial aid system, Customer service, Data entry, Record keeping
Columbia, Tennessee, United States · On-site
$20/hr–$22/hr
Job DetailsJob Location: 1100 HATCHER LANE - COLUMBIA, TN 38401Salary Range: $20.00 - $22.00 Hourly Job title AR Specialist Reports to Collection Manager Supervises None Expectation of Work Hours/classification Monday-Fr…
Skills: Medical billing, Accounts receivable, DME billing, Insurance verification, Authorization management
Nashville, Tennessee, United States · On-site
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Human Resources, Talent Acquisition, Employee Relations, Workday, HRIS
Franklin, Tennessee, United States · On-site
Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day …
Skills: Ophthalmology, Ophthalmic testing, Patient care, Clinical support, Visual fields
Knoxville, Tennessee, United States · On-site
Job DetailsJob Location: Regal Teen Center - Knoxville, TN 37917Position Type: Full TimeEducation Level: High SchoolTravel Percentage: NegligibleJob Shift: DayJob Category: Nonprofit - Social ServicesSUMMARY: The Program…
Skills: Program management, Youth mentoring, Grant reporting, Conflict resolution, Microsoft Office Suite
Knoxville, Tennessee, United States · On-site
Job DetailsJob Location: South Knox Elementary - Knoxville, TN 37920Position Type: Full TimeEducation Level: High SchoolTravel Percentage: NegligibleJob Shift: DayJob Category: Nonprofit - Social ServicesSUMMARY: The Pro…
Skills: Program management, Youth mentoring, Grant reporting, Conflict resolution, Lesson planning
Maryville, Tennessee, United States • Hybrid
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The specialist resolves customer delinquency through negotiation and problem-solving while adhering to company and federal guidelines. Key tasks include performing outbound collection calls, managing a portfolio of mortgage accounts, and processing loss mitigation paperwork.
Candidates must be bilingual in Spanish and English with a high school diploma or equivalent. While 0-1 year of experience is required, previous experience in collections or loan servicing is a plus.
At Vanderbilt Mortgage, we believe homeownership makes lives better. For over 50 years, we’ve been committed to making homeownership more attainable for families across the country by providing mortgage solutions that unlock the freedom of home. As a national housing lender, we specialize in financing new and pre-owned manufactured and modular homes. With a diverse range of loan products, a reputation for world-class customer service and a coast-to-coast presence, Vanderbilt continues to be a leader in the industry. Our strength is our people—which is why we prioritize investing in our Team Members through opportunities for growth, a healthy work-life balance, and meaningful recognition of their contributions. Whether just starting out or bringing years of experience, Vanderbilt empowers our Team Members with the tools and training to build a successful career and reach their full potential.
POSITION TITLE: Bilingual Account Resolution Specialist - (Non – LO – Servicing)
JOB STATUS: Full Time/Hourly
DEPARTMENT: Loan Servicing
REPORTS TO: Team Lead
Hybrid – 4 days in-office, 1 day remote after training
M-F 8:30-5:30pm four days a week, 11am-8pm one day a week
The expected base pay range for this position is from $22.43 to $23.93 plus additional bonus opportunity resulting in an expected total annual compensation of $42,000 to $60,000. Top performers have the potential to earn between $50,000 and $60,000 annually.
The annual compensation range is based on experience, qualifications, and other relevant factors. Final compensation decisions will take into account a variety of considerations, including individual skills, internal equity, and organizational needs.
Secured training bonus which will be paid in 4 installments of $550 a month for the first 4 months of hire.
The Bilingual Account Resolution Specialist resolves customer delinquency through negotiation and problem-solving, while strictly adhering to and demonstrating knowledge of company, state, and federal guidelines. This role reports to the Team Lead and achieves success by educating customers on the importance of paying in a timely manner, providing excellent customer service, and recognizing and determining suitability of assistance options for our customers when applicable, using various tools and negotiation techniques.
Account Management
Performs account reviews and audits of severely delinquent accounts for proper action and resolution with the monthly goal of resolving the specified number of past due accounts.
Performs an average of 100 outbound calls daily to collect on past due mortgage payments, resolve delinquency, identify loss mitigation opportunities, and address customer concerns.
Services a portfolio of 1,700-2,000 accounts, by assisting borrowers with mortgage-related questions and inquiries.
Assists customers with inquiries relating to escrow, insurance claims, VMF online portal offerings, loan documents, etc. in a patient and customer focused manner.
Performs outbound email communication with customers.
Handles timelines and actions specific to Consumer Lending loans.
Achieves log-in time requirements and assists other departments (customer service, legal) as needed with phone coverage.
Analyzes Debt and income information to set-up and review payment plans.
Documents mortgage collections system with all activities and communications.
Administrative Tasks
Orders and reviews home occupancy inspections.
Ensures timely sending and processing of Loss Mitigation Paperwork and Document Requests (utilizes mail, email, and DocuSign).
Inputs and documents customer complaints, escalating to leadership when required.
Reviews accounts for legal and repossession input by creating summaries and sending them to supervisor for approval, requests value opinions as required for legal actions.
Attends various meetings and trainings, such as team and department meetings, coaching and call quality meetings, monthly training, and other meetings as required.
Other duties as assigned
This job description is not an exhaustive list of all the functions that a team member and other duties may be assigned.
Education: High School diploma or equivalent required.
Experience: 0-1 year experience.
MUST be Bilingual in both Spanish and English
Previous experience in a Collections, Call Center or Loan Servicing environment a plus.
Basic computer skills with ability to type at least 25 wpm.
Working knowledge of the View/AS400 system.
Great attention to detail and organizational skills.
Ability to communicate effectively and efficiently via phone, email, and person to person.
Capability of gathering facts accurately, analyzing causes, evaluate alternate solutions, and arrive at sound conclusions on action to be taken.
Ability to manage multiple initiatives and/or conflicting responsibilities.
Goal oriented, self-motivated personality with the capacity to meet and exceed assigned goals.
Ability to effectively collaborate and work in a team environment.
Willingness to learn, strong work ethic and work across many teams and business units.
Great attention to detail, organizational skills, and time management.
Must be able to remain in a stationary position 75% of the time.
Will be constantly operating a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer.
Will be communicating via phone, Teams, and Zoom.
Must be able to exchange accurate information at all times.
Must be able to identify and assess account status and determine appropriate process.
Will constantly work in a state-of-the-art indoor temperature controlled, sealed window office environment.
BENEFITS:
Medical and Dental Plan with Prescription Coverage and Vision.
Competitive benefits including 401(K) includes 100% company match of the first 4%.
Paid time off days (PTO), maternity/paternity leave, and holidays.
Community involvement including Volunteer Paid Time Off (VTO).
Tuition Assistance for your first degree
Enjoy coming “home” to our brand new, state-of-the-art Home Office equipped with onsite fitness facility with full gym, workout classes, volleyball and basketball courts, ping-pong, disc golf course, and onsite restaurant.
Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being.
Collaborative and energetic work environment.
Professional development and promotional opportunities.
Competitive bonus programs.
Vanderbilt Mortgage and Finance, Inc. is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Business Unit -
Vanderbilt MortgageFounded in 1956, Clayton is a leading single-family, values-driven home builder committed to opening doors to a better life through homeownership. The company’s portfolio includes a comprehensive range of site-built, modern manufactured, Tiny, CrossMod® and modular housing. In 2025, Clayton built more than 59,000 homes nationwide. Clayton remains committed to delivering attainable, sustainably-built housing with a lower cost of homeownership and creating world-class experience for customers and team members. For more information, visit claytonhomes.com. Watch our recruitment video here: http://bit.ly/3VKeV3V Potential job seekers: We are aware of multiple cases where individuals have been posing as our recruiters and contacting job seekers with fake job opportunities. If you have experienced this activity, please immediately file a complaint to the Internet Crime Complaint Center at www.ic3.gov.
Offices: Maryville, Tennessee 37804, US
Based on 452 listings with disclosed salaries, most administrative jobs in Tennessee pay between $45k–$90k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 5,766 open administrative positions in Tennessee listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Covenant Health, Vanderbilt University Medical Center, Erlanger, Ascension, University of Tennessee, Knoxville, Graduate School, among others. Browse the listings above to see every active employer.
Yes — 679 of the 5766 open administrative positions offer remote or hybrid work (310 remote, 369 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
