Newark, Ohio, United States · On-site
$54k–$81k/yr
As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers — large and small — packag…
Skills: Customer Service, Order Processing, Account Management, Conflict Resolution, Inventory Management
Cleveland, Ohio, United States · On-site
DEPARTMENT: Front Office REPORTS TO: Front Office Manager STATUS: Non-Exempt POSITION SUMMARY: This is a highly visible role that has a direct impact on creating the guest experience. Welcomes and accommodates guests, vi…
Skills: Customer Relations, Guest Registration, Cash Handling, Conflict Resolution, Communication Skills
Newark, Ohio, United States · On-site
$46k–$69k/yr
As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers — large and small — packag…
Skills: Customer Service, Order Entry, Microsoft Word, Microsoft Excel, Microsoft Outlook
Beavercreek, Ohio, United States · On-site
Job Details Kettering Health Soin | Beavercreek | Part-Time | Days Responsibilities & Requirements Responsibilities The Health Unit Coordinator/Nursing Assistant (HUC NA) has a dual focus, a combination of the Health Uni…
Skills: Patient Care, Electronic Medical Records, CPR/BLS, Multitasking, Problem Solving
Columbus, Ohio, United States · Remote Solely
Role Overview We are seeking goal-oriented applicants who enjoy assisting their clients with coordinating reservations and related services, which include but are not limited to accommodations, activities, transportation…
Skills: Reservation Coordination, Client Relations, Research, Professional Communication, Detail Oriented
Bath Township, Ohio, United States · On-site
Description Part Time Cleaning Position Available in Lima, OH ( downtown Lima & Faurot Park areas) Evening Hours, Flexible Schedule, Bi-Weekly Pay, 9 Hours per Week This position cleans 2 banks within a 10-minute driving…
Skills: Cleaning, Sanitization, Disinfecting, Dusting, Glass Cleaning
Deer Park, Ohio, United States · On-site
Summary The Freight Coordinator position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, the Freig…
Skills: Inventory Management, Shipping And Receiving, Point Of Sale Software, Visual Merchandising, Customer Service
Deer Park, Ohio, United States · On-site
Summary The Freight Coordinator position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, the Freig…
Skills: Inventory Management, Shipping and Receiving, Point of Sale Software, Visual Merchandising, Customer Service
Anderson Township, Ohio, United States · On-site
$18/hr–$21/hr
Description HILLS Properties is seeking a self-motivated Sales & Marketing Professional to join the team at our luxury apartment community, Vantage at Anderson Towne Center, in Cincinnati, Ohio! This hourly, full-time ro…
Skills: Sales, Marketing, Customer Service, Social Media Content Creation, Resident Relations
Cleveland, Ohio, United States · On-site
Job Posting End Date: Continuous 🛑 ARE YOU A CURRENT COUNTY OF KAUA'I EMPLOYEE? IF YES, DO NOT APPLY HERE! IF YOU APPLY ON THIS WEBSITE YOUR APPLICATION WILL NOT BE ACCEPTED.This posting is for External Candidates only.…
Skills: Records Analysis, Warrants Processing, Report Reviewing, Data Quality Assurance, Crime Statistics Reporting
Willard, Ohio, United States · On-site
Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportun…
Skills: Customer Service, Relationship Management, Sales Process, Cash Handling, Banking Products
Grove City, Ohio, United States · On-site
$15/hr–$22/hr
Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Virtual Block Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location…
Skills: AS400, Salesforce, Data Entry, Customer Service, Problem Solving
Cleveland, Ohio, United States · On-site
AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and …
Skills: Prescription Processing, Inventory Management, Order Fulfillment, Quality Assurance, Attention To Detail
Strongsville, Ohio, United States · On-site
$10/hr–$24/hr
Champions Do More As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The comp…
Skills: Interpersonal Skills, Customer Service, Analytical Skills, Problem-solving, Multitasking
Ashville, Ohio, United States · On-site
$17/hr–$25/hr
Sierra At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. W…
Skills: Transportation Management, Logistics Planning, KPI Analysis, Yard Management Systems, Microsoft Excel
Columbus, Ohio, United States · On-site
$30/hr–$30/hr
Would you like to become part of a modern health care organization? Then come and join us today. Join our team and make a meaningful difference in the lives of individuals and families. Entyre Care is a progressive, high…
Skills: Customer Relationship Management, Data Management, Process Coordination, Reporting & Analytics, Documentation
Boardman, Ohio, United States · On-site
$14/hr–$15/hr
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. …
Skills: Administrative Coordination, Customer Service, Cash Office Management, Personnel File Maintenance, Scheduling
Columbus, Ohio, United States · On-site
Overview: They will be required to work evening clinics on Tuesday and Wednesday and that shift will either be from 11am-7pm or 3pm-7pm depending on the clinic needs that week. The new employee will also work Mondays and…
Skills: Customer Service, Patient Registration, Insurance Verification, Scheduling, Medical Charting
Grove City, Ohio, United States · On-site
Job DetailsJob Location: SSI- Columbus - Grove City, OH 43123Position Type: Full TimeTaylor Sudden Service provides exclusive worldwide distribution of genuine Taylor OEM parts and forklift service for equipment designed…
Skills: Inventory management, Parts identification, Customer service, Forklift operation, Warranty claims processing
Columbus, Ohio, United States · On-site
Overview: 7a-7:30p, one day per week plus every other weekend Job Description Summary: Performs basic supportive care to specified patients and families under the direction and supervision of an RN or Care Manager. Colle…
Skills: Vital Signs Collection, Patient Safety, HIPAA Compliance, Patient Positioning, Clerical Tasks
Newark, Ohio, United States • On-site
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The Senior Customer Service Representative manages complex customer accounts, processes orders, and coordinates with internal departments to ensure on-time delivery. They are also responsible for resolving billing disputes, managing inventory levels, and maintaining organized customer files.
A high school diploma and at least five years of customer service experience with order entry systems are required. Proficiency in Microsoft Office and strong communication skills are essential, while an associate degree and manufacturing industry experience are preferred.
As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers — large and small — package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.
People • Customers • Trust
The Senior Customer Service Representative is responsible for providing superior service to customers. This includes responding to customer inquiries regarding product availability, pricing, freight rates, allocations, and delivery dates, receiving new orders, and monitoring status of current orders. Additionally, the Senior Customer Service Representative is responsible for resolving complaints and requests for billing adjustments. The Senior Customer Service Representative normally handles larger and more complicated customer accounts and orders.
PRINCIPLE ACCOUNTABILITIES:
Receive, process, and track assigned orders through to scheduling. Consult with various internal departments to ensure order completeness, on-time delivery and accurate invoicing.
Communicate significant information regarding customer accounts/orders to appropriate internal departments including ensuring Sales Representatives are informed of pertinent activity regarding individual accounts.
Coordinate customer requests for product specifications, availability, shipping, quotations and estimates, samples.
Serve as a link between the customer and the design, sales and production teams to meet customer requirements including scheduling production, securing delivery dates, addressing order changes, and resolving complaints.
Maintain organized customer files.
Investigate and resolve customer complaints including billing issues and escalates to Manager or appropriate internal departments when needed.
Manage on-hand inventory levels and reconciles to customer orders, forecasts and just in time schedules; this includes taking physical inventory at month end.
May provide direction and support to other customer service representatives and/or provide back up to Customer Service Manager as needed.
BASIC REQUIREMENTS:
Education equivalent to high school diploma required.
Five (5) years’ previous work experience in a customer service role with experience handling customer orders on an order entry system, and maintaining / building strong positive customer business relationships.
Strong working knowledge of computer systems including experience with Microsoft Word, Excel, and Outlook
PREFERRED REQUIREMENTS:
Associates degree or college accounting coursework.
Two (2) years’ previous work experience in the manufacturing sector, containerboard and corrugated packaging industry.
Previous experience using an automated order entry system.
KNOWLEDGE, SKILLS & ABILITIES:
Strong attention to meeting and exceeding customer expectations.
The ability to network and build relationships with individuals of various experience and corporate positions.
Strong active listening and evaluating skills.
Strong analytical skills with the ability to handle detail oriented tasks and review multiple documents and reports.
Able to work in a fast paced, deadline-oriented environment, prioritize assignments, and handle multiple tasks.
Above average written and verbal communication skills with the ability to communicate to multiple audiences and purposes, and to effectively communicate with customers over the phone.
Strong organizational skills with the ability to handle numerous details, deadlines, and requests.
Previous experience working in a team environment preferred, or a strong understanding of the importance of open communication and information sharing among co-workers.
Able to work flexible hours or overtime as needed.
COMPENSATION AND BENEFITS
PCA is an Equal Opportunity Employer
Qualified Applicants must apply at careers.packagingcorp.com to be considered.
PCA is the third-largest producer of containerboard in the United States and a leading producer of uncoated freesheet in North America. PCA’s net sales for 2025 were $9 billion. The company’s corporate headquarters are located in Lake Forest, Illinois. We have approximately 16,800 employees with operations throughout the United States including ten mills and 91 corrugated product plants & related facilities. PCA’s Paper segment operates under the trade name Boise Paper, a Division of Packaging Corporation of America. We manufacture and sell white papers, including both commodity and specialty papers. PCA combines great products with a creative and knowledgeable total-service team to provide ideas and solutions for any packaging need: "When you choose Packaging Corporation of America, you work with people who do the right things for each other and for our customers. We believe in utilizing the power of strong collaborative relationships, bound by the trust we have earned, to deliver innovative packaging solutions and an outstanding service experience."
Offices: 1 N Field Ct, Lake Forest, Illinois 60045, US
Based on 989 listings with disclosed salaries, most administrative jobs in Ohio pay between $45k–$90k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 9,495 open administrative positions in Ohio listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Bon Secours Mercy Health, University Hospitals, TriHealth, Nationwide Children's Hospital, Circle K, among others. Browse the listings above to see every active employer.
Yes — 1000 of the 9495 open administrative positions offer remote or hybrid work (331 remote, 669 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
