Description Care Alliance Health Center is seeking a Health Informatics Specialist to support the implementation, maintenance, training, and optimization of our electronic health record system. At Care Alliance, our miss…
Skills: EHR Implementation, Clinical Workflow Optimization, Staff Training, Data Analysis, Documentation Quality Improvement
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Office Cleaning / School Cleaning: part time evenings, $14.00 per hour - Cleveland - East Side and West Side locations
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Entry level
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$55k–$70k/yr
Full-time
bachelor degree
Paid Time Off, Paid Holidays, Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance
Posted just now
~40 hrs/week
Responsibilities
The Health Informatics Specialist supports the implementation, maintenance, and optimization of the electronic health record system. They are responsible for training staff, improving clinical workflows, and developing reports to support operational effectiveness and regulatory compliance.
Requirements
Candidates should have 3–5 years of experience supporting clinical systems or EHR platforms. A bachelor’s degree in healthcare administration, Information Systems, or a related field is preferred.
Full job description
Description
Care Alliance Health Center is seeking a Health Informatics Specialist to support the implementation, maintenance, training, and optimization of our electronic health record system.
At Care Alliance, our mission is to provide exceptional, accessible, and compassionate healthcare for all. In this role, you will help ensure our systems, workflows, and data support high-quality care, informed decision-making, and strong operational performance.
About the Role
The Health Informatics Specialist partners with clinical, operational, and IT teams to improve EHR workflows, strengthen data integrity, support staff training, and enhance how technology is used across the organization.
This position plays an important role in helping staff confidently use the EHR, improving documentation quality, supporting reporting needs, and identifying opportunities to improve care delivery and operational effectiveness.
What You'll Do
Key responsibilities include:
Develop and deliver role-based EHR training for clinical and non-clinical staff, including providers, nurses, medical assistants, and administrative teams.
Facilitate onboarding and ongoing training to support staff confidence and proficiency in system use.
Create and maintain training materials, job aids, and workflow guides.
Provide individualized coaching and support to improve documentation quality and system utilization.
Serve as a subject matter expert for EHR workflows and functionality.
Evaluate and improve clinical and operational workflows within the EHR.
Partner with leadership to standardize documentation tools such as templates, order sets, and smart phrases.
Support system updates, enhancements, and new functionality implementation.
Develop and maintain reports and dashboards to support clinical operations and leadership decision-making.
Support regulatory reporting requirements, including HRSA, UDS, and quality measures.
Analyze data to identify trends, gaps, and opportunities for improvement.
Provide actionable insights to support performance improvement and operational effectiveness.
Collaborate with quality teams to monitor clinical performance and documentation accuracy.
Serve as a liaison between clinical teams, operations, IT, and external partners.
Troubleshoot EHR-related issues and coordinate resolution with vendors as needed.
Why Join Care Alliance?
Care Alliance Health Center is committed to improving access to compassionate, high-quality care for the communities we serve. As the Health Informatics Specialist, you will help strengthen the systems, workflows, and reporting tools that allow our teams to deliver better care and make informed decisions.
We offer a competitive benefits package, including:
Paid Time Off
10 paid holidays
Medical, dental, and vision insurance
Life insurance
Retirement plan with up to a 7% employer match
Work Environment
This role operates in both office and clinical environments and may include time spent supporting staff in community-based settings. The position requires frequent interaction with staff, use of technical equipment, and occasional travel between worksites. Occasional extended hours may be required.
Requirements
What We're Looking For
We are looking for a systems-focused, detail-oriented professional who understands clinical workflows and enjoys helping staff use technology effectively. The ideal candidate is a strong communicator, comfortable training others, able to translate technical concepts for different audiences, and skilled at using data to improve outcomes.
Required Qualifications
Bachelor’s degree in healthcare administration, Information Systems, or a related field preferred; equivalent experience may be considered
3–5 years of experience supporting clinical systems or EHR platforms
Experience delivering training
Ability to travel between sites
Preferred Qualifications
Experience developing reports and dashboards using Epic reporting tools, including SlicerDicer, Reporting Workbench, Radar dashboards, or similar tools
EHR Support Analyst Certification preferred
Experience working in a Federally Qualified Health Center or community health center setting
Experience supporting UDS reporting and HRSA compliance requirements
Apply today and help Care Alliance use technology, data, and systems to support exceptional, accessible, and compassionate healthcare for all.
Related keywords
Health InformaticsEpicEHRElectronic Health RecordClinical SystemsWorkflow OptimizationTrainingData IntegrityReportingDashboardsSlicerDicerReporting WorkbenchRadarUDSHRSARegulatory Reporting
Care Alliance Health Center, a trusted Federally Qualified Health Center (FQHC) serving Cleveland for over four decades, offers comprehensive medical, dental, behavioral health, and pharmacy services. Our mission is to eliminate healthcare disparities and transform lives by providing accessible, compassionate, and exceptional care.
We are dedicated to educating patients to confidently advocate for their health and well-being. Our ultimate goal is to uplift both individuals and our communities with dignity and respect.
Offices: 2916 Central Avenue, Cleveland, Ohio 44115, US · 1530 St. Clair Avenue, Cleveland, Ohio 44114, US · 6001 Woodland Ave, Cleveland, Ohio 44104, US
Health Care for the HomelessPublic Housing Primary CareDental CareMedical and Dental Care to UninsuredBehavioral Health CareRyan White ServicesPrimary Careand Family MedicineHealth CareMedical
How many Administrative jobs are open in Cleveland, OH right now?
There are currently 465 open administrative positions in Cleveland, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Cleveland, OH?
Companies currently hiring include University Hospitals, The Centers, Signal Tru Brand, Cleveland Clinic, PNC, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Cleveland, OH?
Yes — 73 of the 465 open administrative positions offer remote or hybrid work (13 remote, 60 hybrid).
How do I apply for Administrative jobs in Cleveland, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.