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Family Entertainment GroupCleveland, Ohio, United States · On-site
Description FAMILY ENTERTAINMENT GROUP Location: Field-Based / Route-Based Operations (Travel Required) About Us Family Entertainment Group (FEG), is a recognized industry leader in designing, developing, and operating w…
Skills: Mechanical Repair, Electrical Troubleshooting, Preventive Maintenance, Hardware Repair, Software Troubleshooting
Cleveland, Ohio, United States · On-site
$18/hr–$19/hr
Job Title: Custodian Reports To: Facilities Manager Salary: $18.00- $19.00 per hour and competitive benefits package Location: Triangle Towers at Case Western Reserve University FLSA Status: Non-Exempt Company Informatio…
Skills: Janitorial Services, Custodial Maintenance, Floor Care, Sanitization, Waste Disposal
Cleveland, Ohio, United States · On-site
$18/hr–$19/hr
Job Title: Custodian Reports To: Facilities Manager Salary: $18.00- $19.00 per hour and competitive benefits package Location: Triangle Towers at Case Western Reserve University FLSA Status: Non-Exempt Company Informatio…
Skills: Janitorial Services, Custodial Maintenance, Floor Care, Sanitization, Waste Disposal
AEGCleveland, Ohio, United States · On-site
Company Information For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more tha…
Skills: Customer Service, Ticket Scanning, Crowd Management, Conflict Resolution, ADA Assistance
AEGCleveland, Ohio, United States · On-site
$14/hr–$15/hr
Company Information For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more tha…
Skills: Customer Service, Cash Handling, Communication, Basic Math, Decision Making
Phusion ProjectsCleveland, Ohio, United States · Hybrid
Description PHUSION PROJECTS: Established in 2005, Phusion Projects is a global alcoholic beverage company with presence in over 40 countries, employing 250+ worldwide. We house a portfolio of brands, including but not l…
Skills: Account Management, Distribution Strategy, Merchandising, Sales Execution, Relationship Building
GiveDirectlyCleveland, Ohio, United States · Hybrid
GiveDirectly has delivered more than $1B in cash directly to 2+ million people living in poverty across 15 countries since 2011. We believe cash transfers are one of the most scalable, cost-effective, and dignified forms…
Skills: Project Management, People Management, Customer Service, Community Engagement, Operational Efficiency
University HospitalsCleveland, Ohio, United States · On-site
What You Will Do Assesses customer’s needs, meets quality standard for services and evaluates customer satisfaction. Demonstrates excellent communication skills; provides quality customer service by answering and making …
Skills: Customer Service, Scheduling, Medical Terminology, Administrative Support, Insurance Eligibility
AEGCleveland, Ohio, United States · On-site
$14/hr–$15/hr
Company Information For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more tha…
Skills: Customer Service, Cash Handling, Communication, Basic Math, Decision Making
AEGCleveland, Ohio, United States · On-site
Company Information For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more tha…
Skills: Customer Service, Ticket Scanning, Conflict Resolution, Crowd Management, ADA Assistance
Pursuit AerospaceCleveland, Ohio, United States · On-site
About Us: As a global manufacturer of complex aircraft engine components, Pursuit Aerospace is founded on a commitment to relentless, continuous, operational improvement and extraordinary customer service. We pride ourse…
Skills: PC Hardware Installation, Software Installation, Network Troubleshooting, Server Maintenance, Technical Documentation
RUDD EquipmentCleveland, Ohio, United States · On-site
Summary We are seeking a Product Support Representative responsible for promoting parts and service sales within an assigned territory and acting as a liaison between the customers and the Parts Manager and/or Service Ma…
Skills: Sales, Customer Service, Account Management, Technical Support, Interpersonal Communication
HiltonCleveland, Ohio, United States · On-site
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Housekeeping Supervisor, you’re not just …
Skills: Housekeeping Operations, Team Leadership, Room Inspection, Staff Training, Scheduling
Kimpton Hotels & RestaurantsCleveland, Ohio, United States · On-site
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel di…
Skills: Guest Registration, Check-out Procedures, PBX Operations, Customer Service, Cash Handling
RivianCleveland, Ohio, United States · On-site
$0/hr–$0/hr
About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we con…
Skills: Inventory Management, Customer Service, Parts Procurement, Warranty Process, Shipping and Packaging
Healthcare Services Group, IncCleveland, Ohio, United States · On-site
Overview Role: Dietary Aide Join Healthcare Services Group (HCSG) as a Dietary Aide, where you will prepare and serve meals for residents in a long-term care facility. At HCSG, we are passionate about positively impactin…
Skills: Food Preparation, Meal Service, Sanitization, Food Safety, Customer Service
Staples ProfessionalCleveland, Ohio, United States · On-site
As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You’ll make a visible impact as a retail leader and business professional in drivi…
Skills: Store Management, Retail Operations, Financial Acumen, Consultative Selling, Team Leadership
University HospitalsCleveland, Ohio, United States · On-site
Patient Access Representative - UH Cleveland Medical Center A Brief Overview As a Patient Access Representative, you are often the first person patients and families interact with—and your work sets the tone for their en…
Skills: Patient Registration, Insurance Verification, Scheduling, Medical Billing, EPIC
Kimpton Hotels & RestaurantsCleveland, Ohio, United States · On-site
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel di…
Skills: Customer Service, Luggage Handling, Professional Communication, Guest Relations, Time Management
Sherwin-WilliamsCleveland, Ohio, United States · On-site
$68k–$86k
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Y…
Skills: Export Customer Service, 49CFR Regulations, IMDG Regulations, IATA Regulations, Interpersonal Communication
There are currently 42 open customer service & support positions in Cleveland, OH listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include AEG, Pyramid Global Hospitality, Allied Universal, Aramark Healthcare+, Capstone On-Campus Management, LLC, among others. Browse the listings above to see every active employer.
Yes — 4 of the 42 open customer service & support positions offer remote or hybrid work (1 remote, 3 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Family Entertainment Group
Cleveland, Ohio, United States • On-site
Description
FAMILY ENTERTAINMENT GROUP
Location: Field-Based / Route-Based Operations (Travel Required)
About Us
Family Entertainment Group (FEG), is a recognized industry leader in designing, developing, and operating world-class family entertainment centers and amusement experiences. With a commitment to innovation and guest satisfaction, FEG partners with top brands and venues to create memorable experiences for families and guests of all ages. The Company provides turnkey outsourced facility management and arcade operations services for resorts, hotels, casinos, and amusement parks. Additionally, the Company owns and operates standalone family entertainment centers under the In The Game, Max Action, and Bonkers brands. The Company operates nearly 90 locations throughout the U.S.
Position Summary
The Route Technician is responsible for maintaining the technical, operational, and guest-ready condition of FEG route-based arcade locations. This role supports approximately 4-10 partner locations on a regular weekly schedule, ensuring games and related equipment are working, clean, stocked, safe, and ready for guests.
The Route Technician serves as a day-to-day FEG ambassador to partner locations and partner General Managers, combining technical skill, route discipline, safe driving, partner service, and independent ownership across multiple locations.
Key Responsibilities
Route Service & Location Readiness
Game Repair, Maintenance & Restocking
Partner Service & Documentation
Vehicle Safety & Compliance
Equipment Testing, Preventive Maintenance & Vehicle Standards
Requirements
Ideal Candidate Profile
The ideal candidate has strong hands-on repair ability, a service mindset, and the discipline to work independently across multiple locations while representing FEG professionally with partners and guests.
What Success Looks Like