Collections and Client Services Assistant (Accounting Dept)
Akron, Ohio, United States · On-site
Mid level
Roetzel & Andress is seeking a Collections & Client Services Specialist to support the Firm’s collections, client account follow-up, and accounts receivable processes. This role works closely with attorneys, internal tea…
Skills: Collections, Client Services, Accounts Receivable, Billing Resolution, Customer Service
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At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Skills: Patient Registration, Scheduling, Insurance Verification, Medical Terminology, Data Entry
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Skills: Patient Registration, Scheduling, Insurance Verification, Medical Terminology, Data Entry
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Skills: Patient Registration, Scheduling, Insurance Verification, Medical Terminology, Data Entry
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, ev…
Skills: Patient Registration, Scheduling, Insurance Verification, Medical Terminology, Data Entry
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Skills: Patient Registration, Scheduling, Insurance Verification, Medical Terminology, Data Entry
Coordinator, Graphic Design & Printmaking Instructional Support
Akron, Ohio, United States · On-site
Mid level
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About the Team ACCEL Schools is hiring a highly qualified Student Success Coach at Akron Preparatory School in Akron, Ohio. Be part of the difference at Akron Preparatory School! Akron Preparatory School is a public char…
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Full-time
high school, bachelor degree
Competitive compensation, Excellent benefits
Posted 1d ago
Apply by Oct 24
~40 hrs/week
Responsibilities
The role focuses on managing outstanding accounts receivable and resolving billing and payment questions for clients and attorneys. It involves maintaining accurate account records and partnering with the AR team to ensure correct payment application.
Requirements
Candidates need 1–3 years of experience in collections or accounts receivable, preferably within a law firm or professional services environment. A high school diploma is required, and proficiency in Microsoft Office and financial software like 3E Elite is preferred.
Full job description
Roetzel & Andress is seeking a Collections & Client Services Specialist to support the Firm’s collections, client account follow-up, and accounts receivable processes. This role works closely with attorneys, internal teams, and external clients to resolve billing and payment questions, maintain accurate client account information, and provide responsive, professional service.
The ideal candidate has 1–3 years of collections, client services, or accounts receivable experience in a law firm or other professional services environment, such as accounting, wealth management, or consulting. Strong communication, organization, attention to detail, and technology skills are essential.
Key Responsibilities
Follow up on outstanding accounts receivable and support timely collection of client balances.
Communicate professionally with clients, attorneys, and internal teams to resolve payment, invoice, and account questions.
Research and obtain invoice copies, backup documentation, and client account information needed to support payment.
Maintain accurate client account notes, correspondence, and collection activity records.
Partner with Accounts Receivable to help ensure payments are applied accurately.
Assist with short-pay follow-up, account updates, reporting, spreadsheets, and special projects.
Handle sensitive financial and client information with discretion and confidentiality.
Provide timely, responsive service and follow through on requests, questions, and issue resolution.
Qualifications
1–3 years of experience in collections, client services, accounts receivable, or a related financial support role.
Experience in a law firm or professional services environment preferred; accounting, wealth management, or similar client-focused industries will be considered.
Excellent written and verbal communication skills with the ability to work effectively with internal and external clients.
Strong customer service mindset, responsiveness, and problem-solving skills.
Highly organized, detail-oriented, and able to manage priorities in a fast-paced environment.
Strong technology skills, including Microsoft Word, Excel, Outlook, and financial/accounting systems.
Experience with 3E Elite or similar accounting/financial software preferred.
High school diploma or equivalent required; some college coursework or degree preferred.
The candidate must also pass a credit and background check as a condition for employment.
Competitive compensation and excellent benefits. Roetzel & Andress is an Equal Opportunity Employer.
Roetzel & Andress maintains a policy of non-discrimination and inclusion with respect to all employees and applicants for employment. All decisions as to employment with the Firm are governed solely on the basis of merit, competence, and qualifications, and are not influenced or informed in any manner by the employee’s or applicant’s race, color, religion, sex, age, national origin, ancestry, disability, marital or parental status, sexual orientation, gender identity, military status, veteran status, or any other basis prohibited by statute.
Roetzel & Andress LPA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Click the link below for details in English and Spanish.
Roetzel & Andress is a full service law firm with offices located throughout Ohio and Florida, as well as in Chicago, Detroit, Lexington and Washington, D.C.
Since 1876, Roetzel & Andress has been guided by the core values of innovation, client service, integrity, and excellence in practice. Over the years, the firm has strategically grown in breadth, depth, and strength of legal services offered, and its geographical reach in response to an ever-expanding client base and scope of legal needs.
Offices: 222 South Main Street, Akron, Ohio 44308, US
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How many Administrative jobs are open in Akron, OH right now?
There are currently 172 open administrative positions in Akron, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Akron, OH?
Companies currently hiring include Cleveland Clinic, The University of Akron College of Engineering and Polymer Science, Signet Jewelers, Akron Metropolitan Housing Authority, FirstEnergy, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Akron, OH?
Yes — 24 of the 172 open administrative positions offer remote or hybrid work (8 remote, 16 hybrid).
How do I apply for Administrative jobs in Akron, OH?
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