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$16/hr
Full-time
high school
Competitive Pay, Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, 401(k) Plan
Posted 15d ago
~40 hrs/week
Responsibilities
Serve as the primary point of contact for customers across multiple car wash brands, handling memberships, billing, and account maintenance. Support administrative operations by completing safety audits and maintaining electronic records.
Requirements
Requires a high school diploma or GED and at least 2 years of customer service experience. Proficiency in Microsoft Office and strong organizational skills are essential.
Full job description
Job DetailsJob Location: Mansfield, OH 44905Position Type: Full TimeEducation Level: High SchoolSalary Range: $16.00 HourlyTravel Percentage: NoneJob Shift: DayJob Category: Customer ServiceOhio Car Wash Holdings is looking for a dynamic Customer Service Representative to help us retain our core customer base.
Our goal is exceptional customer service! We offer competitive compensation and benefits, as well as overtime opportunities. There are always advancement opportunities available at Ohio Car Wash Holdings.
Benefits
Competitive Pay
Medical, Dental, Vision, and Life Insurance
401 (k) plan, Company Match eligibility after 1 year of employment (dollar for dollar match up to 5%)
Paid Time Off after 90 days of employment/Paid Holidays
Continuing Education reimbursement $2500 annually
Work Schedule: Monday-Friday | 8:00 a.m. - 5:00 p.m.
Position Summary
Ohio Car Wash Holdings is seeking a dependable, customer-focused Customer Service Representative to join our growing Customer Experience team. This position serves as the primary point of contact for customers across multiple express car wash brands, providing exceptional service while supporting administrative operations and department initiatives.
The ideal candidate is professional, organized, detail-oriented, and able to manage multiple priorities in a fast-paced office environment.
Essential Responsibilities
Provide exceptional customer service by phone, email, and other communication channels. Assist customers with memberships, billing, cancellations, refunds, and account maintenance. Respond to customer inquiries promptly and professionally. Accurately document customer interactions and account activity. Complete Camera Safety Audits and maintain accurate electronic records. Assist with reports, spreadsheets, SOP updates, and other administrative projects. Follow company policies, department procedures, and attendance expectations. Collaborate with team members while working independently when appropriate. Support additional departmental projects as business needs evolve.
QualificationsMinimum Qualifications
Required
High school diploma or GED. Minimum of 2 years of customer service experience, preferably in a fast-paced environment. Strong verbal and written communication skills. Proficiency with Microsoft Outlook, Word, and Excel. Excellent organizational skills and attention to detail. Ability to manage multiple priorities and meet deadlines. Ability to maintain confidentiality and exercise sound judgment. Reliable transportation with dependable attendance.
Preferred
Administrative or office support experience. Experience handling escalated customer concerns. Experience using CRM, POS, or membership management software. Experience reviewing documentation, reports, or records for accuracy.
What We’re Looking For
We’re looking for someone who is
Customer-focused and solution-oriented. Dependable with consistent attendance and punctuality. Organized and detail oriented. Professional in both written and verbal communication. Able to work independently while collaborating with a team. Adaptable in a fast-paced environment. Comfortable balancing customer interactions with administrative responsibilities. Willing to learn new responsibilities and grow within the department.
Why Join Ohio Car Wash Holdings?
You’ll become part of a growing organization where customer experience is a priority. This role offers the opportunity to make a meaningful impact while developing new skills and supporting a collaborative team environment.
National Pride Equipment is a leading manufacturer and provider of high-quality water treatment and car wash equipment.
Industry
Manufacturing
Company size
51-200 employees
Headquarters
Mansfield, Ohio
LinkedIn followers
144
National Pride Equipment is a leading manufacturer and provider of high-quality water treatment and car wash equipment. Established in 1968, we have built a solid reputation for delivering innovative and reliable solutions to a diverse range of industries.
Offices: 905 Hickory Ln, Mansfield, Ohio 44905, US
Water PurificationHardwareAutomotiveIndustrialIndustrial AutomationManufacturingConsumer ElectronicsWater
Based on 968 listings with disclosed salaries, most administrative jobs in Ohio pay between $45k–$86k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Ohio right now?
There are currently 8,923 open administrative positions in Ohio listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Ohio?
Companies currently hiring include Bon Secours Mercy Health, University Hospitals, TriHealth, Nationwide Children's Hospital, Circle K, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Ohio?
Yes — 988 of the 8923 open administrative positions offer remote or hybrid work (344 remote, 644 hybrid).
How do I apply for Administrative jobs in Ohio?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.