Description Soleo Health is seeking an Infusion Patient Care Coordinator to support our Specialty Infusion Suite in Dublin, OH. Join us in Simplifying Complex Care! Soleo Health Perks: Competitive Wages401(k) with a Matc…
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Full-time
high school, professional certificate
Competitive Wages, 401(k) With A Match, Referral Bonus, Paid Time Off, Annual Merit Based Increases, Paid Parental Leave Options
Posted 14d ago
~40 hrs/week
Responsibilities
Responsible for clinical data entry, nursing schedule coordination, and managing patient referrals to ensure seamless care delivery. Acts as the primary point of contact for patients, prescribers, and internal teams to facilitate appointments and insurance authorizations.
Requirements
Requires a high school diploma and prior experience in healthcare scheduling and home infusion. A Licensed Practical Nurse (LPN) or Licensed Vocational Nurse (LVN) license is preferred.
Full job description
Description
Soleo Health is seeking an InfusionPatient Care Coordinator to support our Specialty Infusion Suite in Dublin, OH. Join us in Simplifying Complex Care!
The Infusion Patient Care Coordinator is responsible for data entry of clinical information into clinical management system to allow for billing, coordinating the scheduling activities and associated tasks for the nursing department including but not limited to Inter-agency care coordination, responding to all incoming calls, promoting agency programs, providing information and processing referrals. This position requires skill in planning, organizing, and coordinating the delivery of patient care by all staff personnel. This position is responsible for ensuring that the schedules are maintained accurately and efficiently for all patient care teams.Following AIS visits, the Patient Ambassador engages directly with patients to coordinate next steps in care, ensuring clarity of future appointments and supporting a positive, seamless patient experience. Responsibilities include:
Receive medication referrals and collect insurance information through various methods.
Proficient data entry and generating daily office communications.
Contact referral sources, patients, or prescriber’s offices to obtain additional information required for verification of benefits or prior approvals.
Place outbound calls to patients or doctor’s offices to notify them of care status.
Collaborate with prescribers to facilitate payor denial appeals.
Act as a single point of contact for all referral activity with internal customers, manufacturers/HUBs, patients, prescribers, and referral sources.
Provide exceptional customer service to external and internal customers, resolving requests in a timely and accurate manner.
Ensure appropriate notification of patients regarding financial responsibility, benefit coverage, and payor authorization for services.
Serve as the main point of contact for the nursing department, demonstrating the ability to multi-task and remain calm under pressure.
Coordinate and plan scheduling activities for the nursing department, ensuring accuracy and efficiency.
Demonstrate knowledge of the geographical area for efficient scheduling and coordination of nursing visits.
Clearly communicate patient needs for external agency support, when necessary, to ensure timely care.
Collaborate with internal departments and external partners to promote, foster, and maintain optimal relationships across departmental and company lines.
Support client satisfaction at a level that ensures account retention.
Meet with patients in person following AIS visits to schedule their next appointment prior to departure.
Confirm patient understanding of their next visit and ensure accurate scheduling to support timely medication dispensing and care coordination.
Inquire about the patient’s appointment experience and request completion of a brief satisfaction survey.
Serve as a key touchpoint for enhancing the in-clinic patient experience and supporting overall customer satisfaction outcomes.
Schedule:
Must be able to work Full time, 40 hours per week, from 8:30am - 5pm
This is a 100% onsite position - remote and hybrid work are not available
Ability to work on-site and interact directly with patients in a clinical setting.
Strong communication skills
Ability to prioritize and multitask
Basic computer skills including Microsoft Excel, Word, Outlook
CPR Plus application experience preferred
About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference!
Soleo’s Core Values:
Improve patients’ lives every day
Be passionate in everything you do
Encourage unlimited ideas and creative thinking
Make decisions as if you own the company
Do the right thing
Have fun!
Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture.
Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor.
Keywords: Patient Care Coordinator, Care Coordinator, Clinical Coordinator, Nurse Scheduler, Clinical Scheduler, Staffing Coordinator, Intake Coordinator, Referral Coordinator, Nursing Coordinator, Care Management Coordinator, Clinical Data Entry, Clinical Management System, EMR, EHR, Medical Documentation, Nursing Department Support, Care Coordination, Inter-Agency Coordination, Patient Intake, Utilization Coordination, Medication referrals, Specialty Pharmacy Coordination, HUB Services, High-volume Inbound Calls, Outbound Patient Calls, Provider Communication, Patient Education, Customer Service, Nurse Scheduling, Clinical Scheduling, Visit Coordination, Geographic Scheduling, Time Management, Attention to Detail, Problem-Solving, Cross-Functional Collaboration
Simplifying Complex Care
Frisco, Texas-based Soleo Health is a leading, independent national provider of complex specialty pharmacy services and infusion therapy administered in the home or at alternate sites of care. Soleo Health’s interdisciplinary team comprises highly experienced clinical pharmacists, registered nurses, reimbursement specialists and patient care ambassadors collaborating with its referring partners.
The Company optimizes patient care solutions and delivers comprehensive services, leading to quantifiable clinical and economic value, resulting in positive patient experiences. Soleo Health has 28 pharmacy locations with national nursing coverage and pharmacy licensure in 50 states and is accredited by URAC, ACHC with Distinction in Rare Disease and Orphan Drugs, and the National Association of Boards of Pharmacy. Additionally, the Company operates more than 30 infusion suites and centers throughout the U.S.
Offices: 2801 Network Blvd., Suite 505, Frisco, Texas 75034, US · Atlanta, Georgia 30033, US · Houston, Texas 77054, US · Fort Worth, Texas 76107, US · Boise, Idaho 83704, US
Based on 968 listings with disclosed salaries, most administrative jobs in Ohio pay between $45k–$86k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Ohio right now?
There are currently 8,923 open administrative positions in Ohio listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Ohio?
Companies currently hiring include Bon Secours Mercy Health, University Hospitals, TriHealth, Nationwide Children's Hospital, Circle K, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Ohio?
Yes — 988 of the 8923 open administrative positions offer remote or hybrid work (344 remote, 644 hybrid).
How do I apply for Administrative jobs in Ohio?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.