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Riverside, California, United States • On-site
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Coordinates daily hospital operations including patient admissions, nursing staff scheduling, and payroll processing. Provides administrative support to nursing leadership by managing records, educational programs, and agency contracts.
Requires a high school diploma and previous experience in hospital clerical work. Proficiency in Microsoft Office and payroll software is necessary, with medical terminology knowledge being beneficial.
Overview
Support daily hospital operations by coordinating patient admissions, staff scheduling, payroll, and nursing resources. Serve as a key administrative partner to nursing leadership by maintaining records, organizing educational programs, managing contracts, and ensuring accurate staffing based on patient needs. Help create an efficient and organized healthcare environment while maintaining confidentiality and supporting quality patient care.
Schedule: 40-hours per week
Location: Javon Bea Hospital—Riverside, Rockford, IL
Pay Range: $16.02 - $25.63
Essential Duties and Responsibilities
Manages and directs admissions to hospital
Assists with daily in-patient staffing activities
Schedules and coordinates nursing service personnel (float pool, sitters, shift coordinators)
Maintains staff scheduling data and provides education to new nursing leaders
Calculates nursing time sheets and submits to payroll.
Monitors entries into payroll software. Approves time cards
Contributes to cost reduction efforts by assisting Directors to review staffing levels with regard to patient census
Schedules meetings, takes minutes as requested, and provides general secretarial support.
Maintains, updates, and distributes nursing policies and procedures.
Schedules and prepares course materials for educational programs. Submits completed course materials to appropriate agency.
Coordinates agency nursing contracts, scheduling and reconciling payments
Inputs data for statistical information and reports.
Maintains confidentiality of personnel records/discussions and of patient information.
Maintains personnel files for nursing support staff
Contributes to cost reduction efforts by assisting Directors to review staffing levels with regard to patient census
Prepares, maintains, and distributes patient totes to units
Maintains and updates MD call schedule
Prepares and distributes calendars for conference rooms G206 and G210
Registers and scores personnel for Mercy Learning Center
Culture of Excellence Behavior Expectations
To perform the job successfully, an individual should demonstrate the following behavior expectations:
Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.
Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.
Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.
Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.
Education and Experience
High school diploma
Previous hospital and clerical experience.
Knowledge of medical terminology beneficial.
Certification and Licensure
Skills and Abilities
Problem Solving - Gathers and analyzes information skillfully.
Project Management - Coordinates projects; Communicates changes and progress. Completes projects on time and within budget.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
COMPUTER SKILLS
To perform this job successfully, an individual should have knowledge of Excel Database software; Kronos Payroll systems and Microsoft Office Word Processing software.
Special Physical Demands
Nursing department partners, patients/families, public, physicians, other hospital and clinic personnel.
Level of Supervision
Supervises
This job has no supervisory responsibilities.
Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.
Mercyhealth offers competitive pay and a comprehensive benefits package including:
Medical, Dental, Vision
Life & Disability Insurance
FSA/HSA Options
Generous, accruing paid time off
Paid Parental and caregiver leave
Career advancement and educational opportunities
Tuition and certification reimbursement
Certification Reimbursement
Well-being Programs
Employee Discounts
On-Demand Pay
Financial Education
Annual recognition/awards events
Partner appreciation days
Family entertainment/attractions discount
Community service/improvement opportunities
Click here for more details regarding Mercyhealth Careers Benefit Information.
At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.
Mercyhealth has been nationally recognized for our commitment to our people and culture, including:
#1 in the nation on AARP's Best Employers for Workers Over 50
One of Working Mother magazine's 100 Best Companies for Working Mothers
A Top 50 Company and Top 10 Nonprofit for Executive Women
A passion for making lives better.
At Mercyhealth, our doctors, nurses and staff are committed to making lives better for our patients and their families. They bring knowledge and innovation to ensure that our patients receive world-class health care, close to home. As an integrated health system, we provide exceptional, coordinated health care for almost every need. Integration improves access to services, technology and treatments, and leads to better outcomes. To best serve our patients, our integration centers around four core service areas: hospital-based services, clinic-based services, post-acute and retail services (home health, hospice, pharmacies, etc.), and a wholly owned and operated insurance company. At the heart of our organization are more than 7,000 doctors, nurses, staff and volunteers who live the Mercyhealth mission of providing exceptional health care services with a passion for making lives better. We’re committed to working together to make lives better for our patients and their families. Our passion drives and inspires us to do our very best, and we continuously look for ways to make each life better with the utmost care and professionalism. This can be as complex as a cutting-edge procedure or as simple as a smile. Nothing is ever too small or taken for granted. Everything matters.
Offices: 8201 E Riverside Blvd, Rockford, Illinois 61114, US · 2400 N Rockton Ave, Rockford, Illinois 61103, US · 1000 Mineral Point Ave, Janesville, Wisconsin 53548, US · Hwy 50 and 67, Lake Geneva, Wisconsin 53147, US · 901 Grant Street, Harvard, Illinois 60033, US
Based on 2537 listings with disclosed salaries, most administrative jobs in Illinois pay between $50k–$100k per year. Individual offers vary with seniority, company size, and specialization.
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