Worthington, Ohio, United States · On-site
Overview History of the Company: Superior Ambulance Service started in 1959 with one ambulance and today is the largest independent, locally owned, and operated emergency medical services provider in the Midwest. Superio…
Skills: Map Reading, Problem Solving, Multi-tasking, Effective Communication, Triage
Elmhurst, Illinois, United States · On-site
Overview History of the Company: Superior Ambulance Service started in 1959 with one ambulance and today is the largest independent, locally owned, and operated emergency medical services provider in the Midwest. Superio…
Skills: Payment Posting, Revenue Cycle Collections, Insurance Payment Processing, Insurance Follow-up, EOB Analysis
Toledo, Ohio, United States · On-site
Overview History of the Company: Superior Ambulance Service started in 1959 with one ambulance and today is the largest independent, locally owned, and operated emergency medical services provider in the Midwest. Superio…
Skills: Patient Transport Coordination, Customer Service, Emergency Medical Dispatching, Scheduling, Billing Procedures
Loves Park, Illinois, United States · On-site
Overview Openings in multiple locations: Elmhurst, Oak Lawn, Markham, Chicago (Illinois Medical District & Chicago North), Des Plaines, Green Oaks, Schaumburg, Aurora, Elgin, Cary, Joliet, Evanston, Rockford, Grayslake H…
Skills: Patient Care, Emergency Medical Services, Patient Assessment, Medical Documentation, Safe Transportation
Green Oaks, Illinois, United States · On-site
Overview Openings in multiple locations: Elmhurst, Oak Lawn, Markham, Chicago (Illinois Medical District & Chicago North), Des Plaines, Green Oaks, Schaumburg, Aurora, Elgin, Cary, Joliet, Evanston, Rockford, Grayslake H…
Skills: Patient Care, Emergency Medical Services, Patient Assessment, Medical Documentation, Safe Transportation
Janesville, Wisconsin, United States · On-site
Overview Openings in multiple locations: Oshkosh, Kaukauna, Fond Du Lac, Menomonee Falls, Green Bay, Fitchburg, Milwaukee, Mount Pleasent, Janesville, Oak Creek and Elkhorn History of the Company: Superior Ambulance Serv…
Skills: Patient Care, Emergency Medical Services, Patient Assessment, Medical Documentation, Safe Transportation
Loves Park, Illinois, United States · On-site
Overview Openings in multiple locations: Elmhurst, Oak Lawn, Markham, Chicago (Illinois Medical District & Chicago North), Des Plaines, Green Oaks, Schaumburg, Aurora, Elgin, Cary, Joliet, Evanston, Rockford, Grayslake H…
Skills: Patient Care, Emergency Medical Services, Safe Transportation, Patient Assessment, Medical Documentation
Green Oaks, Illinois, United States · On-site
Overview Openings in multiple locations: Elmhurst, Oak Lawn, Markham, Chicago (Illinois Medical District & Chicago North), Des Plaines, Green Oaks, Schaumburg, Aurora, Elgin, Cary, Joliet, Evanston, Rockford, Grayslake H…
Skills: Patient Care, Emergency Medical Services, Safe Transportation, Patient Assessment, Medical Documentation
Milwaukee, Wisconsin, United States · On-site
Overview History of the Company: Superior Ambulance Service started in 1959 with one ambulance and today is the largest independent, locally owned, and operated emergency medical services provider in the Midwest. Superio…
Skills: Emergency Medical Services, Airway Management, Cardiac Emergencies, Pharmacology, Pediatrics
Janesville, Wisconsin, United States · On-site
Overview History of the Company: Superior Ambulance Service started in 1959 with one ambulance and today is the largest independent, locally owned, and operated emergency medical services provider in the Midwest. Superio…
Skills: Emergency Medical Services, Airway Management, Cardiac Emergencies, Pharmacology, Pediatrics
Janesville, Wisconsin, United States · On-site
Overview Openings in multiple locations: Oshkosh, Kaukauna, Fond Du Lac, Menomonee Falls, Green Bay, Fitchburg, Milwaukee, Mount Pleasent, Janesville, Oak Creek and Elkhorn History of the Company: Superior Ambulance Serv…
Skills: Patient Care, Emergency Medical Services, Safe Transportation, Patient Assessment, Medical Documentation
Elmhurst, Illinois, United States · On-site
Overview Openings in multiple locations: Elmhurst, Oak Lawn, Markham, Chicago (Illinois Medical District & Chicago North), Des Plaines, Green Oaks, Schaumburg, Aurora, Elgin, Cary, Joliet, Evanston, Rockford, Grayslake H…
Skills: Critical Care Nursing, Advanced Life Support, Patient Evaluation, Ventilator Management, IV Pump Operation
Naperville, Illinois, United States · On-site
$25/hr–$34/hr
Overview Edward Ambulance Services is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, natio…
Skills: Patient Assessment, Emergency Interventions, Therapeutic Intervention, Clinical Proficiency, Patient Transport
Naperville, Illinois, United States · On-site
$20/hr–$25/hr
Overview Edward Ambulance Services is an equal opportunity employer and is operated by Superior Air-Ground Ambulance Service, Inc. The EMT will provide medical care and transportation for a patient at the EMT (EMT-B) lev…
Skills: Medical Care, Patient Transportation, Emergency Medical Services, Basic Life Support, Driving
Mount Pleasant, Wisconsin, United States · On-site
Overview Openings in multiple locations: Oshkosh, Kaukauna, Menomonee Falls, Milwaukee, Mount Pleasant, Fond Du Lac, Green Bay, Fitchburg, Kenosha, Oak Creek, Milwaukee, Burlington, Janesville, and Elkhorn History of the…
Skills: Patient Care, Emergency Medical Services, Safe Transportation, Patient Assessment, Medical Documentation
Broken Arrow, Oklahoma, United States · On-site
Overview Openings in multiple locations: Oshkosh, Kaukauna, Menomonee Falls, Milwaukee, Mount Pleasant, Fond Du Lac, Green Bay, Fitchburg, Kenosha, Oak Creek, Milwaukee, Burlington, Janesville, and Elkhorn History of the…
Skills: Patient Care, Emergency Medical Services, Safe Transportation, Patient Assessment, Medical Documentation
Mount Pleasant, Wisconsin, United States · On-site
Overview History of the Company: Superior Ambulance Service started in 1959 with one ambulance and today is the largest independent, locally owned, and operated emergency medical services provider in the Midwest. Superio…
Skills: Advanced Life Support, Critical Care Nursing, Patient Assessment, Triage, Ventilator Management
Mount Pleasant, Wisconsin, United States · On-site
Overview Openings in multiple locations: Oshkosh, Kaukauna, Menomonee Falls, Milwaukee, Mount Pleasant, Fond Du Lac, Green Bay, Fitchburg, Kenosha, Oak Creek, Milwaukee, Janesville, Burlington, and Elkhorn History of the…
Skills: Patient Care, Emergency Medical Services, Patient Assessment, Medical Documentation, Safe Transportation
Broken Arrow, Oklahoma, United States · On-site
Overview Openings in multiple locations: Oshkosh, Kaukauna, Menomonee Falls, Milwaukee, Mount Pleasant, Fond Du Lac, Green Bay, Fitchburg, Kenosha, Oak Creek, Milwaukee, Janesville, Burlington, and Elkhorn. History of th…
Skills: Patient Care, Emergency Medical Services, Patient Assessment, Medical Documentation, Safe Transportation
Mount Pleasant, Wisconsin, United States · On-site
Overview Openings in multiple locations: Oshkosh, Kaukauna, Menomonee Falls, Milwaukee, Mount Pleasant, Fond Du Lac, Green Bay, Fitchburg, Kenosha, Oak Creek, Milwaukee, Janesville, Burlington, and Elkhorn. History of th…
Skills: Critical Care Nursing, Advanced Life Support, Patient Assessment, Ventilator Management, Emergency Interventions
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The Assistant Dispatcher manages call volume, monitors crew statuses via Gantt charts, and provides ETAs and directions to EMTs and Paramedics. They also triage ambulance responses and support customer service representatives to ensure efficient patient transport.
Candidates must possess an EMD license and strong map reading and communication skills. Ability to multi-task and solve problems in a fast-paced environment is essential.
History of the Company: Superior Ambulance Service started in 1959 with one ambulance and today is the largest independent, locally owned, and operated emergency medical services provider in the Midwest. Superior employs more than 3,000 licensed EMT, Paramedics and Nurses, operating a fleet of more than 800 ambulances throughout Illinois, Indiana, Ohio, Michigan, and Wisconsin with over 55 locations. Superior also provides Critical Care, helicopter, and fixed wing emergency medical transportation. EMTs and Paramedics provide safe transportation and quality medical care to sick and injured individuals within the scope of state EMS regulations. Superior provides the highest quality care in emergencies and scheduled medical transports.
The Assistant Dispatcher is responsible for upping calls, answering overflow call volume, assist in overseeing and maintaining the status’ of the gantt, assisting with giving out appropriate ETA’s, triaging ambulance response, and act as support to customer service representatives.
All employees are expected to uphold the company’s high value and impeccable reputation within the medical community. One must demonstrate the company’s philosophy and values which are TLCS= Timelines, Look Good, Customer Service, and Safety.
The primary duties and responsibilities of the Dispatcher consist of, but are not limited to the following:
Map reading skills
Problem solving skills
Multi-tasking ability
Effective communication skills
EMD license
Physical Demands:
While performing the duties of the position, the employee is required to sit for long periods of time.
Employee will be required to listen to radio traffic/PTT, communicate over the phone as well as monitor and respond to all chat messages, and ability to type is required.
Employee should be able to work under stressful conditions.
Work Environment:
While performing the duties of the job, the employee has verbal contact with others and constantly works face to face with and around others and constantly works face to face with and around others.
Consistently uses office equipment such as computer, radios, printers, fax machine, etc.
Benefits
Check out our career site benefits page to learn about our comprehensive benefits options that include medical, vision, dental, 401k, disability, FSA, HSA, vacation and paid time off here: Benefits Page.
Superior Ambulance Service is committed to attracting and retaining the best talent. We are an Affirmative Action/Equal Opportunity Employer. Qualified applicants of all backgrounds are encouraged to apply. M/F/D/V
The Midwest leader in EMS, Superior Air-Ground Ambulance, Inc. was founded in 1959 by David and Blanche Hill as a humble operation out of their residence in Bellwood, Illinois. Since then, Superior has grown to be the largest independent, family owned and operated EMS provider in the Midwest. Superior and its affiliates employ 3,500 individuals throughout Illinois, Indiana, Michigan, Ohio and Wisconsin to make a positive difference in people’s lives through professional, competent, and compassionate patient care and transportation, with a commitment to safety and efficiency. We provide services ranging from wheelchair to aeromedical transportation and everything in between, including medical staffing for sporting events, concerts and more. We also offer free EMT classes with a guaranteed job placement upon receiving their EMT licensure. We believe in timeliness in everything we do and looking professional in our appearance and actions. Customer experience is our highest priority, and we believe in safety, always. Learn more about our mission at superiorambulance.com.
Offices: 395 W Lake St, Elmhurst, IL 60126, US
The Midwest leader in EMS, Superior Air-Ground Ambulance, Inc. was founded in 1959 by David and Blanche Hill as a humble operation out of their residence in Bellwood, Illinois. Since then, Superior has grown to be the largest independent, family owned and operated EMS provider in the Midwest. Superior and its affiliates employ 3,500 individuals throughout Illinois, Indiana, Michigan, Ohio and Wisconsin to make a positive difference in people’s lives through professional, competent, and compassionate patient care and transportation, with a commitment to safety and efficiency. We provide services ranging from wheelchair to aeromedical transportation and everything in between, including medical staffing for sporting events, concerts and more. We also offer free EMT classes with a guaranteed job placement upon receiving their EMT licensure. We believe in timeliness in everything we do and looking professional in our appearance and actions. Customer experience is our highest priority, and we believe in safety, always. Learn more about our mission at superiorambulance.com.
Offices: 395 W Lake St, Elmhurst, IL 60126, US
