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Part-time
Career development, Retirement, Family matters, Health and wellness
Posted 13d ago
~16 hrs/week
Responsibilities
The Resident Experience Associate acts as the first point of contact for residents and prospects, managing front desk operations and community tours. They are responsible for fostering a welcoming environment, planning resident events, and maintaining high levels of resident satisfaction and retention.
Requirements
Candidates must have at least 2 years of experience in hospitality, retail, or hotel environments and possess strong communication skills. A professional appearance and the ability to lift up to 25 pounds are required, along with a willingness to obtain a leasing license within 90 days.
Full job description
At Bozzuto, every team member shares a deep commitment to doing good for those around us. We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it’s the talent within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents and fellow team members.
Our people are dedicated to delivering exceptional experiences to everyone we serve including each other. This shared purpose drives us to excel in every role and fosters a welcoming, inclusive workplace where teamwork thrives. Guided by our core values of concern, creativity, passion and the pursuit of perfection, we are inspired and empowered to reach higher, unlock our full potential and be truly extraordinary.
Primary Responsibilities:
As the Resident Experience Associate, you’re the first person prospects and residents meet when they come home. You take ownership and pride in creating stellar first impressions and building ongoing positive relationships. Your natural ability to strike up a conversation and make people feel “at home” is what enables you to excel. You enjoy personalizing every interaction and consider it a challenge to learn the names and favorite things of all of your customers (that goes for four-legged residents too)
As a Resident Experience Associate (Sat and Sun, 3pm-11pm), your primary responsibilities include:
Converting leads into community tours by following up with all prospects and providing helpful and compelling information about the community and neighborhood
Contributing to desired occupancy levels by coordinating tours of the community with the leasing team
Solving problems and providing timely assistance to residents and prospects with care
Planning and executing meaningful events and activities that engage residents and foster a sense of community
Building brand loyalty and achieving resident retention goals by ensuring a consistently positive experience and a meticulously cared for community
Generating awareness, interest and excitement via social media
Encouraging happy customers to share the love by writing reviews on social networking sites
Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
Working weekends or evenings depending on the shift
A willingness to obtain a leasing license within your first 90 days of employment
You Create Value by:
Engaging people in meaningful conversations that demonstrate your concern and genuine desire to make them feel at home
Solving problems for your customers and treating them like you would your best friend
Meticulously following up with everyone
Playing an active role in making certain the community is impeccable
Jumping in and covering for team members when needed
Seeking out opportunities to enhance the customer’s experience
What You Bring to Us:
2+ years’ experience in a hospitality, retail, travel or hotel environment
Outstanding communication skills, both written and verbal
A sharp professional appearance
Competent with various software, apps and computer programs
An eye for detail and a knack for anticipating a customer’s needs
A customer-focused mentality
Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)
When you join Bozzuto, you're not just accepting a job; you are becoming part of a community that cares about your overall well-being and professional growth. We recognize that our team members are the core of our business, and we are committed to taking care of them so they can deliver exceptional experiences to our residents. In addition to an award-winning culture, our benefits take into consideration everything from career development, retirement, family matters and health and wellness.
Bozzuto is proudly an Equal Opportunity Employer EOE/M/F/D/V.
Bozzuto uses AI-enabled tools to enhance candidate sourcing in the recruitment process by helping identify qualified candidates for open positions.
Bozzuto is an experience-focused real estate company distinguished by our innovative developments, dedicated customer service and top-rated workplace culture. With award-winning expertise in homebuilding, multifamily development, construction and management, we are devoted to delivering extraordinary experiences for those we serve. Since our founding in 1988, we have developed, acquired, and built more than 62,000 homes and apartments. We currently manage 130,000 apartments and 4 million square feet of retail space across the U.S.
Based on 2397 listings with disclosed salaries, most administrative jobs in Illinois pay between $50k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Illinois right now?
There are currently 10,298 open administrative positions in Illinois listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Illinois?
Companies currently hiring include Northwestern Medicine, Chicago Public Schools, Nevada System of Higher Education, OSF HealthCare, American Addiction Centers, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Illinois?
Yes — 1675 of the 10298 open administrative positions offer remote or hybrid work (363 remote, 1312 hybrid).
How do I apply for Administrative jobs in Illinois?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.