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Other
bachelor degree
Medical insurance, Dental insurance, Vision insurance, Company-paid life insurance, Paid time off, Company-matched 401(k) plan
Posted 4d ago
Apply by Aug 3
~40 hrs/week
Responsibilities
The Area Director of Housekeeping is responsible for hiring, training, and supervising housekeeping staff across multiple properties to ensure high cleanliness standards. They also manage daily operations, department budgets, and inventory while fostering positive relationships with guests.
Requirements
Candidates must have at least 3 years of progressive hotel experience or a 4-year college degree with 1 year of related experience. Supervisory experience is required, along with the ability to perform physical tasks and communicate effectively with staff and guests.
Full job description
InnVentures Overview
Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nation’s largest REIT’s and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we have established proven methods of management, development, and revenue maximization resulting in a trusted acumen for operating major hotel brands.
Location
Hilton Garden Inn Seattle Bellevue Downtown, WA
Overview
Some of our guests love being on the road but many travelers miss the comforts of home. The goal of our Housekeeping team is to make our hotel feel like just that, a home! As an Area Director of Housekeeping for multiple properties, your role is to motivate your teams to deliver their best work every day to ensure that our guests have a comfortable and memorable stay at each location.
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily
Responsibilities
Hire, train, supervise, counsel, motivate and recognize the housekeeping staff in each location.
Oversee daily operations, sustainability programs, inventory, ordering, and scheduling all within a set department budget at each hotel.
Inspect work performed by the housekeeping staff to ensure quality and cleanliness is top notch and consistent with brand standards.
Greet and assist guests with all requests. Proactively garner relationships with long term and repeat guests to develop loyalty and maintain satisfaction.
Work closely with the Maintenance Department and Front Desk at each hotel to achieve a consistent, high quality product resulting in above average customer satisfaction scores.
Ensure safe working practices and procedures are followed by all employees while maintaining department productivity requirements.
Qualifications
At least 3 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 1 year of related experience
Supervisory experience required.
Long hours sometimes required.
Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain high standards of personal appearance and grooming, including wearing nametags.
Comply with InnVentures Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.
Related keywords
HousekeepingHotel ManagementHospitalityBudgetingInventory ControlStaff SupervisionQuality ControlCustomer SatisfactionSustainabilityOperations ManagementLeadershipSchedulingTrainingFacility MaintenanceBrand StandardsHospitality Industry
Hilton Garden Inn® is an award-winning brand that provides business and leisure guests upscale, affordable accommodations and modern amenities for an experience that is simply on another level. The Hilton Garden Inn Promise affirms the brand’s goal to make each guest’s stay better and brighter. Guaranteed. With more than 1,000 hotels in 60 countries and territories around the world, the brand ensures today’s busy travelers have a bright and satisfying experience, starting with the first hello.
Experience a positive stay at Hilton Garden Inn by booking at hgi.com or through the industry-leading Hilton Honors app. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Learn more about Hilton Garden Inn at stories.hilton.com/hgi,
Like us on Facebook: http://www.facebook.com/HiltonGardenInn
Follow us on Instagram: https://www.instagram.com/hiltongardeninn/
Offices: McLean, Virginia 22102, US
Expect an easiermore comfortable stay thanks to our brightthoughtful and inviting spaces across the globe.ResortsHospitalityHotelConsultingRestaurantsTravel AccommodationsRental
How much do Administrative jobs in Washington pay?
Based on 1034 listings with disclosed salaries, most administrative jobs in Washington pay between $60k–$121k per year. Individual offers vary with seniority, company size, and specialization.
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