Chelan County, Washington, United States · On-site
Entry level$4M raised
Salary Range $17.13 - $26.45 Overview Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small commu…
Medical Assistant Certified (Ma-C) - Vascular Surgery
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Seattle, Washington, United States · On-site
$84k–$102k/yr
Mid level
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AgWest Farm Credit is a member-owned financial cooperative that provides financing and related services to farmers, ranchers, agribusinesses, commercial fishermen, timber producers, rural homeowners and crop insurance cu…
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Seattle, Washington, United States · On-site
$29/hr–$44/hr
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The Puyallup Tribe of Indians is committed to protecting and exercising the inherent inalienable sovereign rights of the Tribe and Individuals in the interest of the Medicine Creek Treat Territories, as stewards to ensur…
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On Call Front Office Receptionist | Marcus Whitman Hotel
Walla Walla, Washington, United States · On-site
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Interim Health Services Program Manager - Olympia UP to $3000 in Retention Bonuses
Olympia, Washington, United States · On-site
Senior
Interim Health Services Program Manager Job Title: Interim Health Services Program Manager UP to $3000 in Retention Bonuses Annual Salary: $80,168.40 Job Status: Full Time Work Base: Olympia Do you have a medical backgro…
Skills: Medical Coordination, Nurse Delegation, File Management, Regulatory Compliance, Staff Training
At Proliance Surgeons our patients come from all walks of life — and so do we. We hire and support people from diverse backgrounds, fostering growth and development to make Proliance a great place to work. Our uniq…
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Where You’ll Work Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved ov…
Skills: Patient Intake, Medical Billing, Insurance Verification, Scheduling, Customer Service
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Part-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, Flexible Spending Accounts, Health Saving Accounts, Paid Time Off
Posted 33d ago
Apply by Jul 8
~24 hrs/week
Responsibilities
Acts as the primary point of contact for patients via telephone and MyChart to manage appointments, medication refills, and clinical resource access. Coordinates between patients and care teams while ensuring high customer service standards and accurate data entry in Epic.
Requirements
Requires a high school diploma or GED and experience in healthcare, call centers, or customer service. Candidates must possess strong communication skills, proficiency in computer navigation, and the ability to work in a fast-paced environment.
Full job description
Salary Range
$17.13 - $26.45 Overview
Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members.
Full Time Employees of Confluence Health receive a wide range of benefits in addition to compensation.
Medical, Dental & Vision Insurance
Flexible Spending Accounts & Health Saving Accounts
Paid Time Off
Generous Retirement Plans
Life Insurance
Long-Term Disability
Gym Membership Discount
Tuition Reimbursement
Employee Assistance Program
Adoption Assistance
Shift Differential
For more information on our Benefits & Perks, click here!
Summary
This position represents Confluence Health during initial telephone, MyChart, and other means of contact by providing patients with appointments, medication refills, information assistance, and access to operational support services and clinical resources. The role ensures a high level of customer service consistent with Confluence Health's vision, mission, goals, and service standards. The ideal candidate will possess strong problem-solving abilities, empathy and patience in dealing with patients, teamwork and collaboration skills, and attention to detail and accuracy.
Position Reports To: Clinic Patient Access & SWBD Supervisor
Essential Functions
Answer inbound calls promptly and professionally, routing them appropriately.
Schedule and cancel appointments based on need and patient requests, following system and clinic guidelines. Communicate appointment details, required preparations, and necessary paperwork to ensure on-time arrival and preparedness.
Review and confirm appointment details with callers, update patient demographics in Epic, and encourage MyChart enrollment. Inform patients of items to bring to appointments.
Act as a liaison between patients and their care teams.
Assist patients with medication refills, including identifying the need for new prescriptions, instructing patients on next steps, contacting pharmacies, and creating refill requests.
Learn and apply de-escalation techniques.
Relay clerical and clinical messages from patients, family members, and healthcare professionals to administrative and provider staff with clear spelling and grammar.
Identify emergent and crisis situations, gather necessary information, and use critical thinking to determine appropriate next steps, coordinating with provider staff as needed.
Assist patients through the Confluence Health system by coordinating with the Wenatchee Clinic Patient Access Center Nurse Telephone Triage - RNs and connecting patients with appropriate staff and EMS resources.
May be cross trained to handle Switchboard staff duties and shifts.
Other duties as assigned.
Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times.
Qualifications
Required:
High School diploma or equivalent (GED).
Experience in healthcare, call center, or customer service fields.
Ability to work in a fast paced and constantly changing environment with developed customer service principles and practices.
Excellent interpersonal and communication (oral and written) skills.
Proficiency in data entry, numeric typing, and computer navigation. Proper grammar and spelling are essential.
Desired:
Experience with computerized systems.
Knowledge of Medical Terminology.
Physical/Sensory Demands
O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday.
F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday.
C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday.
Physical/Sensory Demands For This Position:
Walking - O
Sitting/Standing - C
Reaching: Shoulder Height - O
Reaching: Above shoulder height - O
Reaching: Below shoulder height - O
Climbing - O
Pulling/Pushing: 25 pounds or less - O
Pulling/Pushing: 25 pounds to 50 pounds - O
Pulling/Pushing: Over 50 pounds - O
Lifting: 25 pounds or less - O
Lifting: 25 pounds to 50 pounds - O
Lifting: Over 50 pounds - O
Carrying: 25 pounds or less - O
Carrying: 25 pounds to 50 pounds - O
Carrying: Over 50 pounds - O
Crawling/Kneeling - O
Bending/Stooping/Crouching - O
Twisting/Turning - O
Repetitive Movement - C
Working Conditions:
Office setting with co-workers, seated in a cubicle, interacting with patients and clinical staff via telephone, MyChart, and other acceptable contact methods.
We are dedicated to improving our patients' health by providing safe, high-quality care in a compassionate manner
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Founded
2013
Headquarters
Wenatchee, WA
LinkedIn followers
7,638
Total funding
$4M
About Us
Confluence Health is an integrated, rural healthcare delivery system with two hospitals, multi-specialty care in more than 30 service lines and primary care in 12 communities across North Central Washington. Our 300+ physicians and 175+ advanced practice clinicians serve an area of approximately 12,000 square miles and cover nearly every corner of the region through specialty outreach.
Mission Statement:
Local care by and for our community.
Our Vision:
To serve our community with compassionate care through our dedication to
- Enabling joy and pride in our work,
- Focusing on local sustainability,
- Ensuring access for all, and
- Committing to excellent care and service.
Core Values:
• Our patients are the reason for our being, and their needs will drive all of our actions.
• We will treat everyone with dignity, respect and compassion.
• We will continue to innovate ways to improve the delivery of excellent, high value care.
• We will measure successes and failures and use the results to drive further improvement.
• We will be a good neighbor in the communities we serve with donations of time, talent, and capital.
• We will be ethical and accountable in all of our decisions and actions.
Offices: 820 N Chelan Ave., Wenatchee, WA 98801, US
Quality Healthcare for EveryoneHospitalHealth CareMedical
How much do Administrative jobs in Washington pay?
Based on 1041 listings with disclosed salaries, most administrative jobs in Washington pay between $60k–$120k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Washington right now?
There are currently 5,699 open administrative positions in Washington listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Washington?
Companies currently hiring include MultiCare Health System, PROVIDENCE MEDICAL INSTITUTE, UW Medicine, Costco Wholesale, Virginia Mason Franciscan Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Washington?
Yes — 728 of the 5699 open administrative positions offer remote or hybrid work (190 remote, 538 hybrid).
How do I apply for Administrative jobs in Washington?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.