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Full-time
bachelor degree
Medical, Vision, Dental, 401K, Paid Time Off
Posted 25d ago
~40 hrs/week
Responsibilities
Oversee and develop departmental teams while managing daily activities for staff located on-site or in the office. Assist the Department Manager with quality assurance, performance reviews, and operational problem solving.
Requirements
Requires a Bachelor's degree or equivalent experience. Candidates must demonstrate strong leadership abilities and excellent communication skills to manage staff and clients effectively.
Full job description
Work Type: Hybrid
Location: Cleveland, Ohio
Title: Supervisor - Eligibility & Enrollment
Role Description:
The Eligibility Supervisor is responsible to assist the Department Manager in overseeing the employees who are either on-site in a hospital or within an office. This individual will assist the Department Manager with other duties such as evaluating the progress of the staff, maintaining employee records, quality assurance, etc.
Responsibilities
Lead, supervise and develop departmental teams
Oversee and direct the daily activities of the staff
Coordinate account inventories and report daily/weekly to the Department Manager
Prepare and conduct staff training
Maintain time and attendance records for staff
Problem solve operational issue
Conduct performance reviews
Assist with hiring
Delegation and inspection of workflows
Coordinate and/or assume responsibilities for employees during absenteeism, heavy workloads, etc.
Coordinate overtime with the Department Manager to accommodate workloads
Meet goals and objectives as assigned by management
Report and document employee disciplinary problems to the Department Manager
Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct
Maintain awareness of and actively participate in the Corporate Compliance Program
Assist with other projects as assigned by management
This is a hybrid role requiring the candidate to be onsite at the hospital location four days a week, with the remaining time allocated for remote work.
Minimum Qualification:
Bachelor’s degree or equivalent experience is required
Required skills:
Ability to effectively work and communicate with coworkers, staff, and clients
Ability to always present oneself in a professional and courteous manner
Working knowledge of Personal Computers
Demonstrate initiative and creativity in fulfilling job responsibilities
Excellent written and verbal communication skills
Ability to prioritize multiple tasks in a busy work environment
Must demonstrate strong leadership abilities
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off.
We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
#WeMakeItHappen - for our clients, colleagues and communities!
Industry
Outsourcing and Offshoring Consulting
Company size
10,001+ employees
Founded
2001
Headquarters
Mumbai, MH
LinkedIn followers
648,564
Total funding
$40M
Established in 2001, Firstsource Solutions Limited, an RP-Sanjiv Goenka Group
company, is a specialized BPS partner with hyper-focused, domain-centered
teams and cutting-edge tech, data, and analytics. We help our clients across healthcare, banking and financial services, communications, media, technology, retail and utilities reimagine their business with our UnBPO(TM) approach.
Our team of over 35,000 Firstsourcers, globally, is driven to Make It Happen for our clients, solving their biggest challenges. We are
a trusted growth partner for over 200 leading global brands, including several
Fortune 500 and FTSE 100 companies and present in the US, the UK, Mexico,
India, Australia, South Africa and the Philippines.
Offices: 2nd, 3rd, 4th & 5th Floor, Paradigm B, Mindspace, New Link Road, Malad West, Mumbai, MH 400064, IN · 5th Floor, Space One, Beadon Road, London, W6 0EA, GB · Suites 100, 215, 350, Atrium Centre, 10400 Linn Station Rd, Louisville, Kentucky 40223, US · 3rd Floor, Skyrise 1 Building, Cebu IT Park, Apas, Cebu City, 6000, PH · 3rd & Ground Floor, Tower 5A & B, Pritech II SEZ (Ecospace Park), Sarjapura Outer Ring Road, Varthur Hobli, Bengaluru, Karnataka 560103, IN
Collections ManagementBusiness TransformationRobotic Process AutomationDigitilizationCustomer ExperienceData ProcessingData AnalyticsGenAITechnologyDigital Transformation
Based on 987 listings with disclosed salaries, most administrative jobs in Ohio pay between $45k–$88k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Ohio right now?
There are currently 9,519 open administrative positions in Ohio listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Ohio?
Companies currently hiring include Bon Secours Mercy Health, University Hospitals, TriHealth, Nationwide Children's Hospital, Circle K, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Ohio?
Yes — 1016 of the 9519 open administrative positions offer remote or hybrid work (342 remote, 674 hybrid).
How do I apply for Administrative jobs in Ohio?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.