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Part-time
high school
Benefit Eligible
Posted 20d ago
~28 hrs/week
Responsibilities
The Patient Service Representative manages the end-to-end patient visit experience, including check-in, registration, and scheduling. They are also responsible for collecting payments, handling clerical tasks, and coordinating with clinical staff.
Requirements
Candidates must have a high school diploma or GED, or at least six months of customer service or healthcare experience. Preferred candidates possess one year of administrative experience in a healthcare setting and proficiency with EHR systems.
Full job description
The Patient Service Representative is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit.
Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone.
Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience.
Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification.
Responsible for checking patients out and scheduling follow up appointments and communicating necessary items at time of check out.
Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner; direct or escalate inquiries when needed. Contact patients for appointment reminders or scheduling purposes.
Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, management of electronic fax inbox and general support to all office personnel.
Ensure confidentiality of patient data and stay up to date with HIPAA regulations.
Working patient portal with potential to rotate to the front office working check-in and check-out.
At Central Ohio Primary Care (COPC), we’re building something different: a healthcare model where people always come first — our patients and our team members.
As a physician-owned and led organization, we understand that great care begins with those who provide it. We support our physicians, advanced practice providers, clinical staff, and administrative teams with a collaborative environment that values compassion, innovation, and excellence.
Whether you’re delivering direct patient care or working behind the scenes, your role at COPC contributes to better health outcomes across central Ohio. We care for patients at every stage of life, including preventive care, diagnosis, chronic condition management, and treatment.
Join us at COPC and be part of a team that’s making a meaningful impact on individuals, families, and the communities we serve.
Offices: 655 Africa Rd, Westerville, Ohio 43082, US
Based on 980 listings with disclosed salaries, most administrative jobs in Ohio pay between $45k–$88k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Ohio right now?
There are currently 9,300 open administrative positions in Ohio listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Ohio?
Companies currently hiring include Bon Secours Mercy Health, University Hospitals, TriHealth, Nationwide Children's Hospital, Circle K, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Ohio?
Yes — 1008 of the 9300 open administrative positions offer remote or hybrid work (342 remote, 666 hybrid).
How do I apply for Administrative jobs in Ohio?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.