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$26/hr–$32/hr
Full-time
high school, associate degree, bachelor degree, professional certificate
Health Insurance, Dental Insurance, Vision Insurance, Health Savings Account (HSA) With Employer Match, 401k With Employer Match, Paid Leave
Posted 25d ago
~40 hrs/week
Responsibilities
Manage the full medical billing cycle for complex air medical transport services, including auditing documentation and submitting claims. Provide compassionate support to patients regarding insurance coverage, payment plans, and financial inquiries.
Requirements
Requires at least 3 years of healthcare billing experience with proficiency in ICD-10 coding and medical terminology. A high school diploma is required, while an associate or bachelor degree and billing certifications are preferred.
Full job description
Who Are We:
Life Link III is a premier, nationally recognized air medical transport company, known for our clinical excellence, superior aviation program and reliable response in providing care to critically ill or injured patients. Our priority is to do everything possible to give every patient their best chance for the best possible outcome - demonstrated by our unwavering commitment to providing the highest level of care to our patients while on board safe, state-of-the-art aircraft. We continually focus on innovation and work to put cutting-edge technology and education in the hands of our flight medical crew, pilots, mechanics, operational control specialists and communication specialists so we can provide uncompromising care to the communities we serve. We do this work while living out our core values of safety, customer focus, excellence, integrity, innovation, and collaboration.
As a Medical Billing Specialist, you will play an important role in ensuring accurate billing, regulatory compliance, and timely reimbursement for high-cost transport services. You will support patients through the billing process with empathy and professionalism while collaborating closely with internal teams to maintain operational excellence. In this role, you will support the full medical billing process for complex air medical transport services while serving as a trusted resource for patients, hospitals, and insurance providers.
Onsite Work Requirement
Please note that this position follows a hybrid work schedule. The selected candidate will be required to work onsite at our Shoreview, MN office one day per week at our office. Candidates should be comfortable commuting to the office on the designated onsite day as part of the role's regular schedule.
Your Impact:
Billing & Insurance Operations
Review and audit transport documentation to ensure billing accuracy and compliance
Verify insurance coverage including Medicare, Medicaid, and commercial payers
Submit accurate and timely claims for rotor wing, fixed wing, and specialty care transports
Research and resolve billing discrepancies and missing documentation
Apply appropriate ICD-10 and transport billing codes
Maintain accurate patient records and data integrity within billing systems
Process insurance and patient payments while reconciling adjustments and balances
Patient Advocacy & Customer Support
Serve as a primary point of contact for patient billing questions and financial support
Help patients understand insurance coverage, deductibles, co-insurance, and payment responsibilities
Assist with hardship waivers, charity care, payment plans, and appeals processes
Provide compassionate customer service during stressful recovery periods
Negotiate balances within approved company guidelines
Team Collaboration & Operational Support
Collaborate with the billing team to meet departmental goals and service standards
Cross-train and provide team support as needed
Participate in audits, process improvements, and special projects
Maintain confidentiality and compliance with HIPAA and regulatory requirements
Represent the mission, values, and professionalism of Life Link III in every interaction
Your Qualifications:
Minimum of 3 years of healthcare billing experience, including insurance verification and diagnosis coding
Experience using ICD-10 coding
Strong understanding of medical terminology and healthcare billing processes
Experience responding professionally to patient, customer, and payer inquiries
Excellent communication, customer service, and interpersonal skills
Strong organizational, prioritization, and time management abilities
Experience with billing software systems
Basic proficiency in Microsoft Excel and Microsoft Word
Understanding of HIPAA and confidentiality requirements
High school diploma or GED required
Preferred Qualifications
Associate’s or Bachelor’s degree preferred
Billing or Coding Certifications preferred (CAC, CADS, CPC, CPB, or CEDC)
Experience in complex healthcare or emergency services billing environments
Familiarity with insurance appeals and payer follow-up processes
Experience coordinating payment plans and negotiating patient balances
What We Offer:
Base Pay Rate: $26.96 - $32.35 per hour, based on experience
Health, Dental, and Vision insurance coverage starting the first of the month following date of hire
Health Savings Account (HSA) with employer match
401k with employer match fully vested
Generous paid leave and paid time off to foster work/life balance
Life, disability, critical illness, and accident insurance
Tuition/Training reimbursement program
Why Join Life Link III?
We are dedicated to making a difference. Our mission-driven culture fosters innovation, collaboration, and professional growth. You'll work alongside passionate professionals in a CAMTS accredited, award-winning program that is committed to improving patient outcomes all while advancing your career in a supportive environment.
Compliance/HIPAA:
Must perform work in the manner prescribed by documented work process in order to ensure compliance with all rules and regulations, accreditation standards and laws that apply, specifically work processes that involve billing practices, for avoiding activities that constitute fraud and abuse.
Employment Status Requirements:
Life Link III does not sponsor employment visas of any kind. As a pre-condition of employment, all applicants must be authorized to work in the United States.
Life Link III is committed to creating an inclusive workplace where all individuals are treated with respect and dignity. We are an Equal Employment Opportunity (EEO) employer and believe in providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, veteran status, marital or family status, status with regard to public assistance, or any other characteristic protected by federal, state, or local laws.
Our commitment to an equitable workplace extends to all aspects of employment, including recruitment, hiring, promotions, transfers, training, working conditions, compensation, benefits, and termination. We are dedicated to maintaining a workplace that is free of discrimination, harassment, and retaliation, and where all individuals can thrive professionally.
If you require any accommodations to apply or participate in our hiring process, please contact the Life Link III Human Resources team.
Related keywords
Medical BillingICD-10Healthcare BillingInsurance VerificationMedicareMedicaidHIPAACACCADSCPCCPBCEDCAir Medical TransportClaims ProcessingPatient RecordsFinancial Support
Life Link III is an air medical transport company that provides life-saving care to patients who are critically ill or injured. Life Link III operates eleven helicopter bases that include Alexandria, Blaine, Brainerd, Detroit Lakes, Duluth, Hibbing, Rush City and Willmar in Minnesota, and Marshfield, Rhinelander and Rice Lake in Wisconsin. The company’s helicopter and airplane services provide on-scene emergency response and inter-facility transport for patients requiring critical care. Life Link III’s transportation services are accredited by CAMTS (Commission on Accreditation of Medical Transportation Systems), ensuring the highest standards of quality and safety are met. Life Link III is a not-for-profit consortium made up of the following member-owner organizations: Allina Health, CentraCare Health, Children’s Minnesota, Essentia Health, M Health Fairview, Regions Hospital/HealthPartners®, Hennepin Healthcare, Marshfield Clinic Health System, and Aspirus St. Luke’s. Learn more at www.lifelinkiii.com.
Offices: 8009 34th Ave S, Suite 1300, Bloomington, MN 55425, US
Critical CareSpecialty CareAir Medical TransportECMOAviationOperations Control CenterCommunication CenterDispatchand EMSHospital
Based on 1171 listings with disclosed salaries, most administrative jobs in Minnesota pay between $50k–$100k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Minnesota right now?
There are currently 5,281 open administrative positions in Minnesota listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Minnesota?
Companies currently hiring include Mayo Clinic, Fairview Health Services, Children's Minnesota, Baseline Fitness, Hennepin Healthcare, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Minnesota?
Yes — 956 of the 5281 open administrative positions offer remote or hybrid work (207 remote, 749 hybrid).
How do I apply for Administrative jobs in Minnesota?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.