Description Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second …
Skills: Customer service, Administrative support, Leasing, Marketing, Communication skills
Description Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second …
Description Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second …
Skills: Sales, Marketing, Customer service, Communication skills, Administrative skills
Description Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second …
Skills: Building maintenance, HVAC repair, Appliance repair, Preventative maintenance, Pool service
Description Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second …
Skills: Customer service, Administrative support, Marketing, Leasing, Communication skills
Description Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second …
Skills: Customer service, Administrative support, Marketing, Leasing, Communication skills
Description Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second …
Skills: Property management, Customer service, Budgeting, Marketing, Team leadership
Description Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second …
Skills: Building maintenance, HVAC repair, Appliance repair, Preventative maintenance, Customer service
Description Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second …
Skills: Customer service, Administrative support, Leasing, Marketing, Communication skills
Description Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second …
Skills: Building maintenance, HVAC repair, Appliance repair, Preventative maintenance, Customer service
Description Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second …
Description Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second …
Skills: Housekeeping, Customer service, Cleaning, Trash removal, Pool maintenance
Description Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second …
Description Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second …
Description Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second …
Description Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second …
Skills: Social Media Management, Photography, Videography, Content Creation, Video Editing
Description Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second …
Description Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second …
Skills: Customer Service, Administrative Support, Leasing, Marketing, Communication Skills
Description Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second …
Skills: Housekeeping, Customer Service, Facility Maintenance, Trash Removal, Pool Cleaning
Description Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second …
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Part-time
Bonus potential
Posted 1d ago
~30 hrs/week
Responsibilities
The Community Assistant provides high-quality customer service to residents and prospects while offering administrative support to the office staff. Responsibilities include executing marketing efforts, conducting tours, managing leasing inquiries, and assisting with move-in/move-out procedures.
Requirements
Candidates should possess strong administrative, organizational, and communication skills with proficiency in Microsoft Office programs. It is preferred that applicants live onsite and are currently enrolled as students at the university.
Full job description
Description
Tailwind Group is a top twenty owner and manager of off-campus student housing and brings a wealth of knowledge to the industry. We are committed to creating and sustaining a workplace culture that is second to none. We strive to fight for the highest possible good of the people that matter most, including our team members! Attracting and retaining the most talented and passionate individuals in our industry is an ongoing objective at Tailwind Group. We would love for you to join our team!
The Position: The Community Assistant is primarily responsible for providing high-quality customer service and dedication to our current and future residents. A successful Community Assistant will provide excellent customer service to our residents and administrative support to the office staff, take pride in the property, and understand that this role is critical to the reputation of the property.
The Property: The Landing Ames is a garden-style student housing community in Ames, Iowa, designed to serve students attending Iowa State University. The 192 unit, 490 bed community offers 1, 2, 3, 4, and 5-bedroom units with amenities that include a fitness center, movie room, sauna, and much more. The Landing provides team members with opportunities to develop and grow their careers while delivering an unmatched living experience for our residents.
This is a part-time position working a variable schedule, not to exceed 29.5 hours per week. Rotating nights and weekends are required and may vary based on property needs.
The compensation rate for this position is $12.00 per hourplus bonus potential. This rate is determined by current market data based on the position requirements and complexities.
Responsibilities & Duties
Demonstrate excellent customer service during each encounter with residents, prospects, vendors, officials, and community members.
Participate and assist with the execution of marketing efforts on campus and in the community, customer appreciation events, and other special events.
Respond to leasing inquiries from prospects by making appointments, conducting tours, maintaining show units, and completing follow-ups with the potential resident.
Assist with annual unit turnover and help execute move-in/move-out procedures.
Complete administrative and Front Desk tasks and duties.
Ensure accurate file documentation and assist in the collection of required fees in accordance with company policy.
Seek feedback from residents and communicate them with the team.
Respond to after-hour emergency issues as needed.
Perform other duties as directed by Property Manager.
Requirements
Prefer for our Community Assistants to live onsite and be currently enrolled at the university.
Demonstrated ability to work in a growing, fast-paced environment managing multiple projects simultaneously.
Possess strong administrative, organization, and communication skills.
Demonstrate a high level of integrity and professionalism.
Be a self-motivated individual and excel at working in a team environment.
Ability to have a positive and innovative approach to problem-solving.
Proficiency in all Microsoft Office programs: Excel, Word, PowerPoint, and Outlook.
Headquartered in Mankato, MN, Tailwind Group is a multi-faceted real estate development, management, and leasing firm. By functioning in concert with property owners and typically participating in joint ownership, our organization has a vested interest in aligning and maintaining the performance expectations of all parties.
With over 40 years of combined experience, Tailwind Group is focused on putting our clients’ interests first, delivering on our commitments and applying a keen understanding of real estate and risk management. Our emphasis on building and sustaining unique, amenity-rich developments creates a setting where property values exceed market trends and people understand the true meaning of community.
Offices: 530 South Front Street, Suite 100, Mankato, MN 56001, US · 687 Excelsior Blvd, Excelsior, Minnesota 55331, US
Student HousingRetail DevelopmentRe-DevelopmentProperty ManagementAsset Managementand Student Housing DevelopmentLeasingProperty ManagementProperty Development
Headquartered in Mankato, MN, Tailwind Group is a multi-faceted real estate development, management, and leasing firm. By functioning in concert with property owners and typically participating in joint ownership, our organization has a vested interest in aligning and maintaining the performance expectations of all parties.
With over 40 years of combined experience, Tailwind Group is focused on putting our clients’ interests first, delivering on our commitments and applying a keen understanding of real estate and risk management. Our emphasis on building and sustaining unique, amenity-rich developments creates a setting where property values exceed market trends and people understand the true meaning of community.
Offices: 530 South Front Street, Suite 100, Mankato, MN 56001, US · 687 Excelsior Blvd, Excelsior, Minnesota 55331, US
Student HousingRetail DevelopmentRe-DevelopmentProperty ManagementAsset Managementand Student Housing DevelopmentLeasingProperty ManagementProperty Development