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$61k–$64k/yr
Full-time
professional certificate
Medical Insurance, Voluntary Dental Insurance, Life Insurance, 401k, Paid Time Off, Leadership Paid Training Program
Posted 6d ago
~40 hrs/week
Responsibilities
Oversee daily store operations, including staff supervision, sales trend analysis, and ensuring a clean, welcoming environment. Maintain company standards for fresh food delivery and foster positive relationships with vendors and associates.
Requirements
Candidates must be at least 21 years old with a valid driver's license and reliable transportation. Experience and Serve Safe Certification are preferred.
Full job description
Description
Are you a driven leader who thrives in a fast-paced environment? Do you enjoy building strong teams, delivering exceptional customer experiences, and running a business like it’s your own? If so, Crosby’s is looking for you. We’re seeking a Team Leader to oversee the daily store operations. This is a hands-on leadership role where you’ll be responsible for people, performance, and profitability—while creating a welcoming, high-energy environment for both customers and team members.
What You’ll Do:
Leading Your Team
Recruit, hire, train, and develop store associates and assistant team leadership
Create schedules and ensure proper staffing levels
Coach, mentor, and hold team members accountable
Foster a positive, respectful, and high-performing work culture
Delivering Outstanding Customer Experience
Ensure every customer receives fast, friendly, and high-quality service
Maintain store cleanliness, product availability, and brand standards
Resolve customer concerns quickly and professionally
Driving Store Performance
Meet or exceed sales, profitability, and expense goals
Manage inventory, food costs, and ordering
Oversee cash handling, deposits, and financial reporting
Identify opportunities to improve efficiency and grow sales
Managing Daily Operations
Ensure compliance with all company policies and regulations
Maintain food safety and sanitation standards
Oversee merchandising, promotions, and in-store execution
Keep the store safe, secure, and well-maintained
Benefits
Bonus Eligible
Medical Insurance with Employer Contribution
Voluntary Dental Insurance
Life Insurance- Company Paid
401K & Paid Time Off
Leadership Paid Training Program
Career growth opportunities!
Company Discounts
Significant Fuel Discounts!
Scholarship Opportunity and Tuition Reimbursement
Employee Assistance Program- Company Paid
Requirements
Minimum Qualifications
21 years of age
High School Diploma or equivalent
At least 2 years of fast food/retail management experience
Valid Driver’s license
Reliable transportation for position requirements (e.g., meetings, banking)
Serve Safe certification, preferred
Ability to utilize basic business math and accounting skills, computer skills and strong analytical and decision-making skills
Possess strong supervisory and organizational skills
Must be able to work all shifts - weekends and holidays based on business needs; this position requires a minimum of 46 hours per week
The list of Requirements, Duties, and Responsibilities is not exhaustive but is merely the most accurate list for the current job. Management reserves the right to revise the job outline and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, and changes in personnel, workload or technical development).
Family owned since 1922 - Serving NY & PA 🍕Your Hometown Convenience Store ⛽
Industry
Retail
Company size
501-1,000 employees
Founded
1922
Headquarters
Lockport, New York
LinkedIn followers
1,053
Today, our 88+ Crosby’s stores are found in many small towns, villages, and suburban communities. Many locations serve as gathering spots, reliable fuel stations, convenience and grocery shopping, in addition to being a go-to destination for breakfast, pizza & subs. We are honored to support our local fire departments, school districts, youth sports leagues, community programs, and charitable organizations.
Our history throughout the communities we serve runs deep, and with over 100 years in the business, you can begin to understand why.
In 1922, at the dawn of the automobile era, J. Ward Reid Sr.’s entrepreneurial spirit led him to open a one-pump gasoline service station at Lake Avenue and Clinton Street in Lockport, NY. By the turn of the century, and with two significant convenience chain acquisitions, K&K Food Mart stores in 2002 and Crosby Dairy Mart stores in 2004; Reid Stores, Inc. was established to focus on the direct operation of company owned and operated convenience stores. In 2006, these stores converged to operate under one cohesive moniker, Crosby’s. In 2010, with the acquisition of Erie Petroleum, Crosby’s gained further reach into Northwestern Pennsylvania. By this time, our company had now reached nearly 50 locations spanning from Brockport, NY to Erie, PA. In 2017, MWS Enterprises was acquired, adding nearly 40 new Crosby’s owned and operated locations, covering Ontario to Chautauqua County.
Today, we continue in our pursuit to serve and support our local communities. We hope we have the opportunity to fuel your way and add a smile to your day!
Offices: 100 W Genesee St, Lockport, New York 14094, US
Convenience Store and PizzeriaHospitalityRestaurantsFood and BeverageBakery
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