Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! — Who Y…
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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$170k–$190k/yr
Full-time
bachelor degree
Paid time off, Holiday calendar, Summer fridays, Internal mobility, Cross-brand discount, Employee sales
Posted 5d ago
~40 hrs/week
Responsibilities
The Director of Digital Analytics will lead the development of insights and reporting to improve customer engagement, sales, and profitability across eCommerce platforms. They will manage a team, oversee A/B testing strategies, and partner with cross-functional teams to drive data-driven decision-making.
Requirements
Candidates must possess a Bachelor's degree in a quantitative field and at least 10 years of experience in e-commerce. Expert-level proficiency in Adobe Analytics and strong communication skills are required to effectively convey complex data insights to business partners.
Full job description
Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
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Who You Are:
As the Director, Digital Analytics you are responsible for the development and dissemination of analyses and insights on customer experience throughout the funnel, with recommendations to improve customer engagements, sales, and profitability on the Michael Kors eCommerce sites and KorsVIP app.
You will be an integral member of the site A/B testing team. You will build best-in-class analytics reports, workspaces, and processes which enable Site Merchants, Digital Marketers, Merchants, Planners, and the Creative team to self-serve and make data driven decisions. You will work with the business on reporting requirements. You will also work with the Digital Data team on tagging strategy and advise on tagging requirements.
What You’ll Do:
Act as a Digital Analytics SME for all eCommerce & Digital Marketing reporting, workspaces, and analytic methods.
Develop & maintain daily, weekly, quarterly, and seasonal eCommerce KPIs & hindsights to understand how visitors are shopping the site and identify opportunities for improvement.
Produce analyses and insights which uncover trends and patterns in visitor behavior on the Michael Kors sites, with recommended actions to drive visitor engagement, and improve conversion.
Develop and maintain reporting requirements for existing & new functionality, partner with the Digital Data team to translate them into a Tagging strategy.
Proactively monitor site performance with automated alerts as well as daily review of KPIs & key areas of the site.
Provide insights which identify areas of friction on the sites, estimate the value of a test, and analyze the performance of all A/B tests.
Educate and mentor business partners on Adobe Analytics capabilities, workspaces, and digital analytics best practices.
Build, lead, and develop a best-in-class Digital Analytics team, fostering a culture of data-driven decision making, continuous learning, operational excellence, and strategic partnership across eCommerce, Marketing, Product, and Technology teams.
You’ll Need to Have:
Bachelors Degree required in Statistics, Analysis, Economics, Mathematics, or related field
10+ years of experience in e-commerce
Strong quantitative analysis skills with ability to convey complex concepts and tell the data story to business partners
Ability to understand key business priorities and leverage digital analytics to address them
Expert level skills in Adobe Analytics, including Adobe Workspace
Advanced Excel skills, proficient with PowerPoint
Experience with A/B testing solutions, such as Target, Dynamic Yield, Optimizely
Creative problem solver with strong organizational skills
Excellent written and verbal communication skills
Strong cross-functional collaboration skills; experience building and maintaining relationships across a wide range of business partners
Consultative, service-based mindset
MK Perks:
Generous Paid Time Off & Holiday Calendar
Summer Fridays
Internal Mobility Across Brands
Cross-brand Discount
Exclusive Employee Sales
Fav 5 Cards (MK Discount for friends and family)
401k Match
Paid Parental Leave
Thrive Wellness Program
Commuter Benefits
Gym Discounts
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The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.
In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.
CAPRI HOLDINGS is a global fashion luxury group consisting of iconic, founder-led brands Michael Kors and Jimmy Choo. Our commitment to glamorous style and craftsmanship is at the heart of each of our luxury brands. We have built our reputation on designing exceptional, innovative products that cover the full spectrum of fashion luxury categories. Our strength lies in the unique DNA and heritage of each of our brands, the diversity and passion of our people and our dedication to the clients and communities we serve.
Michael Kors: Michael Kors is a world-renowned American fashion luxury lifestyle house. Established in New York City in 1981, Michael Kors is known for defining modern glamour through the lens of American sportswear and the joy of travel.
Jimmy Choo: Jimmy Choo is a leading global luxury house with an empowering sense of glamour and a playfully daring spirit. Since its founding in London in 1996, Jimmy Choo continues to be known for its red-carpet celebrity dressing and exceptional craftsmanship.
Offices: 11 west 42 st, New York, New York 10036, US
Consumer GoodsE-CommerceBrand MarketingOnline PortalsPersonal Care and HygieneMarketingFashionApparelJewelryRetail
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