Parma, Ohio, United States · On-site
$18/hr–$25/hr
Location: 7400 Ridgewood Drive - Parma, Ohio 44129 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Lead Teller, you act as a resource in identif…
Skills: Client relationship management, Cash handling, Leadership, Coaching, Operational compliance
Webster, New York, United States · On-site
$18/hr–$25/hr
Location: 980 Ridge Road East - Webster, New York 14580 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Lead Teller, you act as a resource in id…
Skills: Cash handling, Client relationship management, Team leadership, Coaching, Regulatory compliance
Colorado Springs, Colorado, United States · Hybrid
$116k–$216k/yr
Location: 1675 Broadway, Denver Colorado Job Description Preview Job Summary Serves as the Relationship Manager and Financial Advisor to clients, introducing a full range of core banking products, differentiated capabili…
Skills: Relationship Management, Financial Advisory, Business Development, Credit Analysis, Risk Management
Franklin, Indiana, United States · On-site
$69k–$105k/yr
Location: 1750 Northwood Plaza Drive - Franklin, Indiana 46131 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. The Branch Manager builds, coaches, d…
Skills: Team Leadership, Small Business Banking, Sales Management, Financial Wellness, Regulatory Compliance
Albany, New York, United States · Hybrid
$71k–$125k/yr
Location: 4910 Tiedeman Road, Brooklyn Ohio This position is responsible for executing against the strategic projects for enhancing the capabilities of the Salesforce and nCino platform. This individual works closely wit…
Skills: Salesforce, nCino, Business Analysis, Commercial Lending, Requirement Gathering
Rochester, New York, United States · On-site
$18/hr–$25/hr
Location: 2791 Ridge Road West - Rochester, New York 14626 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Lead Teller, you act as a resource in…
Skills: Cash handling, Client relationship management, Leadership, Coaching, Teamwork
Suffern, New York, United States · On-site
$20/hr–$31/hr
Location: 59 Route 59 - Suffern, New York 10901 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. Personal Bankers engage clients in deeper conversatio…
Skills: Relationship building, Sales, Financial wellness, Customer service, Communication
Pawling, New York, United States · On-site
$19/hr–$28/hr
Location: 3 West Main Street - Pawling, New York 12564 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. FWA's split their time between client servici…
Skills: Client servicing, Financial wellness, Cash handling, Sales, Relationship management
Des Moines, Washington, United States · Hybrid
Location: 22033 Marine View Drive S - Des Moines, Washington 98188 Job Summary The Mortgage Loan Officer (MLO) assists clients with the origination of residential mortgage loans, including providing analysis and advice t…
Skills: Mortgage loan origination, Financial analysis, Sales, Customer service, Prospecting
Monsey, New York, United States · Hybrid
$19/hr–$28/hr
Location: 87 Route 59 - Monsey, New York 10952 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. FWA's split their time between client servicing and t…
Skills: Client servicing, Financial wellness, Cash handling, Relationship management, Sales
Amherst, New York, United States · On-site
$18/hr–$23/hr
Location: 3171 Sheridan Drive - Amherst, New York 14226-1962 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Teller, you provide excellent clien…
Skills: Client service, Cash handling, Financial wellness, Problem solving, Sales
Amherst, New York, United States · On-site
$69k–$105k/yr
Location: 3050 Niagara Falls Boulevard - Amherst, New York 14228 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. The Branch Manager builds, coaches,…
Skills: Team leadership, Sales management, Small business banking, Financial wellness, Regulatory compliance
Buffalo, New York, United States · Hybrid
$80k–$150k/yr
Location: 726 Exchange Street, Buffalo New York The Employee Relations Team Leader (ERTL) is a management position reporting to the Senior Employee Relations Manager. Approximately equally divided between team leadership…
Skills: Employee Relations, Team Leadership, Workplace Investigations, Risk Management, Performance Management
Niagara Falls, New York, United States · On-site
$20/hr–$31/hr
Location: 7350 Niagara Falls Blvd - Niagara Falls, New York 14304 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. Personal Bankers engage clients in …
Skills: Relationship building, Sales, Financial wellness, Customer service, Communication
Grand Island, New York, United States · On-site
$25/hr–$38/hr
Location: 2180 Grand Island Boulevard - Grand Island, New York 14072 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. The Private Client Banker (PCB) …
Skills: Financial planning, Relationship management, Sales, Prospecting, Networking
Monsey, New York, United States · On-site
$18/hr–$25/hr
Location: 87 Route 59 - Monsey, New York 10952 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Lead Teller, you act as a resource in identifying…
Skills: Cash handling, Client relationship management, Leadership, Coaching, Operational compliance
Brooklyn, Ohio, United States · Hybrid
$96k–$181k/yr
Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Mobile - In office 2 days a week. Position Summary KeyBank is seeking a Salesforce Commercial Servicing & Onboarding Tech Lead to provide hands-on technical leadershi…
Skills: Salesforce Service Cloud, Salesforce Experience Cloud, Technical Leadership, Solution Architecture, Apex
Redmond, Washington, United States · On-site
$25/hr–$38/hr
Location: 23555 NE Novelty Hill Road - Redmond, Washington 98053 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. The Private Client Banker (PCB) is p…
Skills: Financial planning, Relationship management, Sales prospecting, Investment products, Insurance products
Whitehall, Pennsylvania, United States · Hybrid
$19/hr–$28/hr
Location: 2971 MacArthur Road - Whitehall, Pennsylvania 18052 Job Summary Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. FWA's split their time between client …
Skills: Client servicing, Financial wellness, Cash handling, Relationship management, Sales
Buffalo, New York, United States · Hybrid
$48k–$72k/yr
Location: 726 Exchange Street, Buffalo New York Job Summary The Merchant Sales Advisor serves as an integral member of the Key Merchant Services sales teams in assigned districts and/or segments within Consumer Business …
Skills: Sales, Prospecting, Financial acumen, Negotiating, Closing
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The Lead Teller manages daily branch teller operations, including scheduling, staffing, and ensuring compliance with regulatory and security standards. They also provide coaching to tellers and identify financial wellness opportunities to transition clients to bankers.
Candidates must have at least three years of experience in cash handling and client relationship management, along with a high school diploma or GED. Proficiency in Windows-based applications and strong leadership skills are also required.
Job Summary
Be a problem solver, trusted advisor, and partner to the people and businesses in our KeyBank communities. As a Lead Teller, you act as a resource in identifying and resolving client servicing issues, serve as the primary troubleshooter for complex problems and client service needs, and enhance client relationships with Key by providing distinctive quality service in branch. Lead Tellers ask questions and listen to clients to uncover financial needs and transition clients to a banker to have a deeper financial wellness conversation. Lead Tellers help observe and provide coaching to Tellers to enhance the client experience and operational effectiveness and are responsible for day-to-day Teller scheduling, staffing issues, and branch compliance with regulatory, security, and internal audit controls. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.
Essential Functions
Education
Work Experience
Licenses and Certifications
Skills
Core Competencies
Physical Demands
Driving Requirements
Work Location Category
Please click here for a list of benefits for which this position is eligible.
Job Posting Expiration Date: 11/06/2026

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
For every financial need, we'll meet you in the moment. KeyBank Opens Doors.
At KeyBank we’ve made a promise to our clients that they will always have a champion in us. To deliver on our promise, we’re committed to building a team of engaged employees who do the right thing for our clients and shareholders, and help them achieve financial wellness each and every day. Headquartered in Cleveland, Ohio, KeyCorp is one of the nation’s largest financial services companies. Key Companies provide investment management, retail and commercial banking, consumer finance and investment banking products to individuals and companies throughout the United States and, for certain businesses, internationally. Follow along for business and industry insights, expert advice and more resources to help you achieve your financial goals. KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. KeyBank is Member FDIC. Equal Housing Lender. Credit applications are subject to credit approval.
Offices: 127 Public Square, Cleveland , Ohio 44114, US
For every financial need, we'll meet you in the moment. KeyBank Opens Doors.
At KeyBank we’ve made a promise to our clients that they will always have a champion in us. To deliver on our promise, we’re committed to building a team of engaged employees who do the right thing for our clients and shareholders, and help them achieve financial wellness each and every day. Headquartered in Cleveland, Ohio, KeyCorp is one of the nation’s largest financial services companies. Key Companies provide investment management, retail and commercial banking, consumer finance and investment banking products to individuals and companies throughout the United States and, for certain businesses, internationally. Follow along for business and industry insights, expert advice and more resources to help you achieve your financial goals. KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. KeyBank is Member FDIC. Equal Housing Lender. Credit applications are subject to credit approval.
Offices: 127 Public Square, Cleveland , Ohio 44114, US
