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Full-time
Posted 5d ago
~40 hrs/week
Responsibilities
Oversee daily office services operations including mail, shipping, and document handling while providing leadership and guidance to a team of professionals. Ensure a professional workplace environment and deliver high-quality customer service to employees and clients.
Requirements
Requires 2+ years of experience in office services, facilities support, or administrative operations, with prior leadership experience preferred. Proficiency in Microsoft Office Suite and strong organizational skills are essential.
Full job description
Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.
We are seeking an experienced Office Services Associate to oversee daily office services operations and provide leadership, guidance, and support to a team of office services professionals. This role is responsible for ensuring high-quality service delivery, managing workflow priorities, and maintaining a professional, organized, and efficient workplace environment.
Schedule: Monday–Friday, 9:00 AM–6:00 PM Pay Rate: $27.00 per hour
Essential Job Functions
Team Leadership & Operations
Provide daily direction, support, and guidance to Office Services Associates.
Assign tasks, monitor workflow, and ensure deadlines and service expectations are consistently met.
Support training and onboarding of new team members.
Act as a resource for team members by assisting with questions, troubleshooting, and operational needs.
Promote a collaborative, customer-focused team environment.
Office Services Support
Oversee daily office services functions, including mail, shipping, copying, printing, scanning, and document handling.
Ensure incoming mail, packages, and deliveries are received, processed, and distributed accurately.
Manage outgoing shipments, courier requests, and vendor coordination.
Assist with office moves, conference room setups, supply management, and workplace requests.
Maintain a clean, organized, and professional office environment.
Customer Service & Client Support
Provide exceptional customer service to employees, clients, and visitors.
Respond to service requests promptly and professionally.
Build strong relationships with internal teams and external vendors.
Ensure all work is completed with a high level of accuracy, professionalism, and confidentiality.
Quality Control & Process Management
Monitor service quality and ensure work meets established standards.
Maintain inventory levels and coordinate supply replenishment.
Track completed tasks, service requests, and operational activities.
Identify opportunities to improve processes and increase efficiency.
Qualifications
2+ years of experience in office services, workplace services, facilities support, hospitality, mailroom, or related administrative operations.
Prior leadership or team lead experience preferred.
Strong customer service skills with the ability to interact professionally with all levels of employees and clients.
Excellent organizational skills and ability to prioritize multiple tasks in a deadline-driven environment.
Strong attention to detail and commitment to delivering high-quality work.
Ability to work independently while also leading and supporting a team.
Proficiency with Microsoft Office Suite.
Experience in a law firm, corporate office, or professional services environment preferred.
Core Competencies
Leadership and accountability
Customer service excellence
Organization and time management
Attention to detail
Problem-solving skills
Team collaboration
Adaptability and flexibility
Professional communication
Opensity is an Equal Opportunity Employer.
We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination.
Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.
This page is no longer active, as K2 Services is now Opensity Solutions.
Offices: 135 S LaSalle St, Chicago, Illinois 60603, US · 1501 K Street NW, Washington, DC 20005, US · 26555 Evergreen Road, Suite 1530, Southfield, Michigan 48076, US · 3366 S Tech Blvd, Miamisburg, Ohio 45342, US
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Based on 21098 listings with disclosed salaries, most management & leadership jobs in New York pay between $75k–$197k per year. Individual offers vary with seniority, company size, and specialization.
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