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$69k–$75k/yr
Full-time
bachelor degree, postgraduate degree
Posted 20d ago
Apply by Aug 10
~40 hrs/week
Responsibilities
Lead the first-year peer coaching program by recruiting, training, and supervising 30-40 undergraduate peer coaches. Develop program goals, manage student caseloads in Navigate, and instruct academic success courses to support student retention and belonging.
Requirements
Requires a bachelor's degree in education, counseling, or student affairs with at least 3 years of experience in orientation or student retention services. Candidates should demonstrate strong leadership skills and a commitment to diversity, equity, and inclusion.
Full job description
Job Description
The division of Orientation and Transition Programs has an outstanding opportunity for a Peer Coach Program Manager to join their team.
About This Opportunity:
Reporting to the Assistant Director of Peer Coaching within Orientation and Transition Programs, this role is responsible for leading the first-year peer coaching program and supporting student success initiatives. The position oversees the recruitment, training, and supervision of 30 undergraduate peer coaches, ensuring they are equipped to effectively support incoming students. This role plays a key part in advancing retention, belonging, and academic success for all first-year students at UWB.
This position follows a hybrid work schedule, with an expectation of three days per week on-site and two days remote. Due to the nature of the work, flexibility is required, and the schedule may be adjusted to meet departmental and student needs. Specific work arrangements will be determined in collaboration with the supervisor and may vary based on programming, peak periods, and operational priorities.
Key Responsibilities:
Primary Coordination of Counseling of Students and Design and Implementation of Peer Coach Programs (40%)
Develop program goals and objectives.
Develop and assess program goals.
Collaborate with campus partners to actively participate in early alert interventions.
Manage peer coach utilization and data in Navigate:
Oversee peer coach caseload assignments.
Track appointment data.
Ensure all peer coach session notes are detailed and correctly input into the Navigate system.
Monitor the completion of an alert cycle.
Ensure that programs are prepared for small and large-scale emergencies, including risk management.
Supervise, Recruit, Develop, and Evaluate Undergraduate Student Staff (20%)
Lead the recruitment, training, evaluation, and direction of 30-40 Peer Coaches who provide mentorship, assist with goal setting, and offer ongoing support to all first-year students.
Work with student staff to create student-run programs and events for new students.
Develop, assess, and revise learning outcomes for student staff.
Training and Counseling of Students (20%)
Serve as an instructor for academic success course, BCUSP 203 between 1 or 2 times per academic year. This course(s) promotes academic success by facilitating students’ engagement in their own learning. Specifically, the purpose of this course(s) is to ensure that students employed by the department are better able to create inclusive environments for students from all backgrounds, develop and facilitate peer-to-peer sessions, and communicate effectively across differences. Teaching this course is undertaken on an ad hoc basis, does not authorize additional compensation, does not require nor confer a faculty title, and is subject to UWHR policies (e.g., student complaint resolution). This class enrolls approximately 50 student staff members each year.
This is a course on student development theory and leadership with a strong focus on diversity and inclusion. Develop and provide counseling and training to the student leader team to ensure they can support and act as referral agents for all incoming students.
Facilitate training and development of 40 peer coaches each year.
Design and implement foundational financial literacy content within the office’s peer coaching (15%)
Create accessible and engaging resources on basic financial topics
Train and support peer coaches in delivering this content effectively
Assess program effectiveness
Other Duties as Assigned (5%)
Serve and participate on university committees as assigned or designated.
Perform other duties as assigned by the Assistant Director of Peer Coaching.
REQUIRED QUALIFICATIONS:
To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
MINIMUM QUALIFICATIONS:
Bachelor’s degree in education, counseling, student affairs, or a related field.
Minimum 3 years of experience in orientation or student retention services.
Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Manager.
ADDITIONAL QUALIFICATIONS:
Strong leadership and supervisory experience, including oversight of undergraduate student staff.
Experience developing policies and procedures to mitigate institutional and programmatic risk.
Demonstrated event planning, logistics, and project management skills.
Commitment to diversity, equity, inclusion, and fostering a welcoming environment.
Ability to build and maintain effective partnerships across campus.
Strong interpersonal skills and a collaborative, team-oriented approach.
Excellent organizational and administrative skills, with the ability to manage multiple priorities.
Proficiency with Microsoft Office and other standard computer applications.
Flexibility to work occasional evenings and weekends as needed.
Ability to thrive in a small, diverse, and collaborative institutional environment.
DESIRED QUALIFICATIONS:
A master’s degree in a relevant field such as counseling, social work, education, or a related discipline.
Experience with leadership or peer coaching programming that emphasizes personal development and community building.
Experience in developing and implementing assessment programs to identify the needs of a population and establish metrics for evaluating their success.
Demonstrated ability to build programs and services that integrate stakeholder feedback and involvement, specifically related to student success and retention.
Experience or capacity to co-teach a credit-bearing course on student development theory and leadership for undergraduate students.
Working Conditions:
CONDITIONS OF EMPLOYMENT-
This position requires occasional evening and limited weekend commitments that relate directly to transitional programming responsibilities.
There are periods of intensive programming throughout the year, primarily coinciding with the beginning of each quarter, which may require additional hours beyond the normal work week.
About the Team:
The Orientation and Transition Programs (OTP) team at the University of Washington Bothell is dedicated to supporting new students as they navigate their transition into the university community. Through comprehensive orientation experiences, first-year coaching, and ongoing transition programming, the team fosters student belonging, engagement, and academic success. OTP collaborates across campus to design inclusive, student-centered programs that equip incoming students with the tools, resources, and connections needed to thrive at UWB.
Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
Related keywords
NavigateStudent AffairsPeer CoachingFirst-Year ExperienceStudent RetentionAcademic SuccessDiversity Equity and InclusionLearning OutcomesFinancial LiteracyStudent Development TheoryCase ManagementEarly Alert InterventionsHigher EducationMentorshipProgram Assessment
30,000 caring professionals with a single mission: to improve health for all people. A Higher Degree of Healthcare.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Headquarters
Seattle, WA
LinkedIn followers
52,366
Total funding
$20M
UW Medicine is an integrated clinical, research and learning health system with a single mission to improve the health of the public. Its faculty, staff, students and trainees are dedicated to delivering high- quality patient care and making important discoveries that lead to new approaches for the diagnosis, treatment and prevention of human disease.
UW Medicine is home to one of the world’s largest and most comprehensive medical research programs as well as innovative learning programs for students, trainees and practitioners. As the only health system in Washington, Wyoming, Alaska, Montana and Idaho that connects research, education and patient care, UW Medicine provides a higher degree of healthcare, ranging from primary and preventive care to the most specialized care for complex medical conditions.
UW Medicine includes Airlift Northwest, Fred Hutchinson Cancer Center, Harborview Medical Center, University of Washington Medical Center—Montlake, University of Washington Medical Center – Northwest, UW Medicine Primary Care, UW Physicians and UW School of Medicine. UW Medicine shares in the ownership of Children’s University Medical Group with Seattle Children’s.
A Higher Degree of Healthcare.
How much do Administrative jobs in Washington pay?
Based on 1042 listings with disclosed salaries, most administrative jobs in Washington pay between $60k–$120k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Washington right now?
There are currently 5,652 open administrative positions in Washington listed on Clera. New openings are added daily as companies post roles.
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Companies currently hiring include MultiCare Health System, PROVIDENCE MEDICAL INSTITUTE, UW Medicine, Costco Wholesale, Virginia Mason Franciscan Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Washington?
Yes — 717 of the 5652 open administrative positions offer remote or hybrid work (182 remote, 535 hybrid).
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Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.