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Jobs at Sonova Group (Now Hiring) — 83 open

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Hearing Wellness Advisor - Jersey

Jersey Marine, Wales, United Kingdom · On-site

Entry level$34K raised

If you enjoy working directly with customers, supporting clinical care, and being part of a service that genuinely changes lives- this Hearing Wellness Advisor role offers a rewarding entry point into a long-term audiolo…

Skills: Customer Service, Hearing Screenings, Hearing Aid Maintenance, Clinical Support, Administration

Sonova Group logoSonova Group

Patient Records Officer

Melbourne, Victoria, Australia · On-site

Entry level$34K raised

Want a role where you can really own your workload? Once trained, you'll manage your own caseload and pace with minimal oversight. Want hands-on experience in records management and compliance? Develop skills that carry …

Skills: Records Management, Compliance, Digitisation, Indexing, Data Accuracy

Sonova Group logoSonova Group

Part Time Multi Store Hearing Aid Audiologist - Eastbourne/Bexhill

Bexhill-on-Sea, England, United Kingdom · On-site

Mid level$34K raised

If you’re an experienced Hearing Aid Audiologist who enjoys variety, clinical autonomy, and commercial impact, and you’re looking for a role that goes beyond being tied to a single clinic- this could be your next move. T…

Skills: Audiology, Clinical Audit, Customer Care, Diagnostic Equipment, Patient Management

Sonova Group logoSonova Group

Hearing Aid Audiologist - Ilford High Road

Ilford, England, United Kingdom · On-site

Mid level$34K raised

If you’re an experienced Hearing Aid Audiologist who values clinical autonomy, commercial impact, and access to the latest hearing technology- but want a role that genuinely elevates your day-to-day, this could be your n…

Skills: Clinical Audiology, Hearing Aid Fitting, Diagnostic Assessments, Customer Relationship Management, Clinical Audit

Sonova Group logoSonova Group

Project Manager, Product & Process Improvement

Kitchener, Ontario, Canada · Hybrid

$73k–$102k/yr

Senior$34K raised

Project Manager, Product & Process Improvement Kitchener, ON, Canada – Hybrid (3 days onsite, 2 days remote) The Project Manager, Product & Process Improvement is responsible for solving product and process-related chall…

Skills: Project Management, Process Optimization, Data Analytics, 3D Modeling, Continuous Improvement

Sonova Group logoSonova Group

Account Specialist

United States · Remote Solely

$22/hr–$30/hr

Mid level$34K raised

Account Specialist REMOTE | UNITED STATES The Account Specialist qualifies new customer leads and facilitates appointments for high potential accounts for assigned field sales reps/key account managers; owns process to i…

Skills: Inside Sales, Account Management, Customer Service, Problem Solving, Relationship Building

Sonova Group logoSonova Group

Senior IT Quality Manager (m/f/d)

Barcelona, Catalonia, Spain · Hybrid

Senior$34K raised

At Sonova, everything we build ultimately serves one purpose: improving the lives of people with hearing impairments. Behind every system, process, and release, there is a person who relies on our technology to reconnect…

Skills: SAP S/4HANA, ABAP, Quality Assurance, Compliance Governance, ISO 13485

Sonova Group logoSonova Group

Part Time Multi Store Hearing Aid Audiologist - Havant/Petersfield

Havant, England, United Kingdom · On-site

Mid level$34K raised

If you’re an experienced Hearing Aid Audiologist who enjoys variety, clinical autonomy, and commercial impact, and you’re looking for a role that goes beyond being tied to a single clinic- this could be your next move. T…

Skills: Audiology, Clinical Auditing, Customer Care, Diagnostic Equipment, Patient Consultation

Sonova Group logoSonova Group

Multi Store Hearing Aid Audiologist - Chichester

Chichester, England, United Kingdom · On-site

Mid level$34K raised

If you’re an experienced Hearing Aid Audiologist who enjoys variety, clinical autonomy, and commercial impact, and you’re looking for a role that goes beyond being tied to a single clinic- this could be your next move. T…

Skills: Audiology, Clinical Auditing, Customer Care, Diagnostic Equipment Operation, Case Management

Sonova Group logoSonova Group

Part Time Multi Store Hearing Aid Audiologist - Daventry

Daventry, England, United Kingdom · On-site

Mid level$34K raised

If you’re an experienced Hearing Aid Audiologist who enjoys variety, clinical autonomy, and commercial impact, and you’re looking for a role that goes beyond being tied to a single clinic- this could be your next move. T…

Skills: Hearing Aid Fitting, Clinical Auditing, Patient Care, Diagnostic Equipment Operation, Commercial Awareness

Sonova Group logoSonova Group

Clinical Audiologist | Audiometrist - Bundaberg

Bundaberg, Queensland, Australia · On-site

Mid level$34K raised

Join our passionate team in their mission to make a positive difference in our clients’ lives through better hearing! We’re seeking a skilled Audiologist or Audiometrist to join our clinic in Bundaberg, Queensland. This …

Skills: Audiometric Testing, Hearing Loss Diagnosis, Aural Rehabilitation, Patient Counselling, Hearing Conservation Strategies

Sonova Group logoSonova Group

HCS - Telehands - Ashburton

Ashburton, Canterbury, New Zealand · On-site

Entry level$34K raised

At Triton Hearing we’re changing hearing, for good! We want all New Zealanders to be able to hear well and experience the difference better hearing will make to their lives. Our talented people work as a team to make thi…

Skills: Tele-Audiology Support, Hearing Aid Repair, Clinic Operations Management, Reception Duties, Diary Management

Sonova Group logoSonova Group

Tirocinante Milano

Italy · On-site

Entry level$34K raised

AudioNova – Esperti nell’ascolto Desideri fare del tuo talento un percorso professionale di successo? AudioNova è alla ricerca di tirocinanti audioprotesisti per la nostra squadra in LOMBARDIA! Chi siamo: AudioNova è lea…

Skills: Audioprothetics, Customer Service, Hearing Aid Maintenance, Audiometric Testing, Active Listening

Sonova Group logoSonova Group

Senior Engineer, Electrical Test - ATE

Santa Clarita, California, United States · On-site

$100k–$150k/yr

Senior+$34K raised

Valencia, CA - Onsite Senior Engineer, Electrical Test - ATE The Senior Electrical Test Engineer, in the role of Senior Professional Test and Verification Engineering, performs complex assignments of the engineering test…

Skills: Electrical Test Systems, Embedded Hardware, Software Development, Digital Hardware Design, Analog Hardware Design

Sonova Group logoSonova Group

Traveling Patient Care Coordinator-Bay Area, CA

California, United States · On-site

$25/hr–$26/hr

Mid level$34K raised

AudioNova, part of Sonova Locations: Bay Area, CA Current pay: $25.00-26.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer: 401K with a Company Match Medical, Dental, Vision Co…

Skills: Patient Scheduling, Insurance Verification, Customer Service, Microsoft Office, Microsoft Outlook

Sonova Group logoSonova Group

Audicien - Audiologue | Lapperre Wavre

Dilbeek, Flanders, Belgium · On-site

Mid level$34K raised

Pour notre centre auditif Lapperre à Wavre, nous recherchons actuellement un(e) AUDICIEN – AUDIOLOGUE. En tant qu’audicien/audiologue, tu veux trouver la meilleure solution auditive adaptée aux besoins des clients et de …

Skills: Audiometry Testing, Patient Care, Commercial Flair, Networking, Empathy

Sonova Group logoSonova Group

Hardware Verification Specialist

Stäfa, Zurich, Switzerland · Hybrid

Mid level$34K raised

At Sonova, we create innovative hearing care solutions that improve the quality of life for millions of people worldwide. As a Hardware Verification Specialist, you will help ensure the quality, reliability, and performa…

Skills: Hardware Verification, Electronics Troubleshooting, Soldering, Acoustic Measurement, Electronic Measurement

Sonova Group logoSonova Group

Audioprothésiste H/F VERSAILLES (78)

Cahors, Occitania, France · On-site

Mid level$34K raised

Vous êtes Audioprothésiste D.E. et souhaitez vous investir dans une entreprise dynamique ? Sonova Audiological Care France, acteur majeur du secteur de l'audition sous l'enseigne Audition Santé, recherche des talents ori…

Skills: Hearing Aid Fitting, Patient Care, Pediatric Audiology, Audiological Assessment, Clinical Expertise

Sonova Group logoSonova Group

Patient Care Coordinator-Bellevue, WA

Bellevue, Washington, United States · On-site

$23/hr–$24/hr

Mid level$34K raised

AudioNova, part of Sonova Location: Bellevue, WA 1515 116th Ave. NE Suite 300 Bellevue, WA 98004 Current pay: $23.00-24.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer: 401K …

Skills: Patient Scheduling, Insurance Verification, Customer Service, Microsoft Office, Microsoft Outlook

Sonova Group logoSonova Group

Hearing Care Specialist - Papamoa (Part-Time Mon-Thurs)

Papamoa, Bay of Plenty, New Zealand · On-site

Entry level$34K raised

About us: At Triton Hearing we’re changing hearing, for good! We want all New Zealanders to be able to hear well and experience the difference better hearing will make to their lives. Our talented people work as a team t…

Skills: Reception, Diary Management, Insurance Processing, CRM Data Management, Hearing Aid Repair

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Showing 1–20 of 83

Sonova Group logo

Hearing Wellness Advisor - Jersey

Sonova Group

Jersey Marine, Wales, United Kingdom • On-site

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  • Full-time
  • high school
  • Monthly Bonus Scheme, Boots Discount Card, Free Hearing Aids For Employees, Free Flu Vaccination, Pension Scheme, Salary Sacrifice
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

Act as the first point of contact for customers, performing hearing screenings and supporting Audiologists with clinic flow. Manage hearing aid maintenance, aftercare, and administrative records to ensure high-quality customer service.

Requirements

Requires GCSEs (Grade C/5 or above) in Maths, English, and Science. Candidates should have a strong customer service background and a genuine interest in progressing into a clinical audiology career.

Full job description

If you enjoy working directly with customers, supporting clinical care, and being part of a service that genuinely changes lives- this Hearing Wellness Advisor role offers a rewarding entry point into a long-term audiology career.

You’ll play a key role in supporting customers throughout their hearing journey, while building the experience, skills, and qualifications needed to progress into clinical audiology- backed by the scale, stability, and investment of Boots Hearingcare.

This is a hands-on, customer-facing role with real responsibility, structured development, and a clear future pathway.

 

The clinic environment

You’ll work within a modern clinic, supporting both customers and Audiologists in delivering outstanding hearing care.

The environment includes:

  • Access to the latest hearing technology and hearing aid solutions
  • Structured diaries and appointment-based services
  • Strong clinical and operational support
  • Clear processes and high standards of care

 

The role

As a Hearing Wellness Advisor, you’ll:

  • Be the first point of contact for customers, providing a warm and professional welcome
  • Carry out hearing screenings and pre-clinic checks
  • Support hearing aid maintenance, aftercare, and troubleshooting
  • Assist Audiologists with clinic flow and customer preparation
  • Confidently discuss hearing health, ear care products, and next steps with customers
  • Manage administration, appointments, and customer records accurately
  • Play an active role in delivering a high-quality, customer-centric service

 

You’ll be trusted with responsibility and supported to grow your capability over time.

Training & career progression

From day one, you’ll receive structured training to build confidence and clinical understanding, including sessions at our Boots Hearingcare Academy in Llandudno. Training is delivered over several months, with all accommodation and expenses covered, and is supported by hands-on experience in store.

 

Career pathway

This role offers a clear progression route: Hearing Wellness Advisor → QHAD → Audiologist

 

With strong performance, you can progress onto our fully funded Qualification in Hearing Aid Dispensing (QHAD) programme, leading to a qualified Hearing Aid Audiologist role.

 

Entry requirements:

  • GCSEs (or equivalent) Grade C / 5 or above in Maths, English, and Science
  • Strong performance and customer focus
  • Ability to balance academic study with clinical practice

 

What’s in it for you

  • Salary: £30,000 per annum
  • Monthly bonus scheme
  • Boots Discount Card
  • Free hearing aids (if required as an employee)
  • Free flu vaccination (discounted for family members)
  • Pension scheme (including salary sacrifice)
  • Life assurance
  • Flexible Benefits Box – tailor your package
  • Telus wellbeing support – confidential support inside and outside work
  • 25 days annual leave, increasing to 30 with service, plus bank holidays
  • Long service awards recognising your contribution

 

What we’re looking for

  • A strong customer-service background (healthcare or retail ideal)
  • Confidence working with customers in a consultative environment
  • Excellent communication and organisational skills
  • Strong attention to detail and administration skills
  • A genuine interest in hearing health and progression into audiology
  • GCSEs (or equivalent) in Maths, English, and Science to support future QHAD entry

 

We care. We drive innovation. We strive for excellence. We build the best team.

#BootsHearingcare#BootsHearingcare

Related keywords

AudiologyHearing CareHearing Aid DispensingQHADClinical PracticeHealthcare RetailPatient ScreeningEar CareBoots HearingcareClinical Administration

About Sonova Group

LinkedInVisit site
Industry
Medical Equipment Manufacturing
Company size
10,001+ employees
Headquarters
Stäfa
LinkedIn followers
143,487
Total funding
$34K

Around 25% of the world’s population is living with hearing loss. At Sonova, we envision a world where everyone enjoys the delight of hearing and lives a life without limitations. From personal audio devices and wireless communication systems to audiological care services, hearing aids, and cochlear implants. Our product brands – Phonak, Unitron, Sennheiser (under license), and Advanced Bionics – create compelling new products to offer the optimal solution for an ever growing consumer base through our globally diversified sales and distribution channels, including our well established global audiological care business. With a presence in over 100 countries and more than 19,000 employees, we leverage our global infrastructure and local roots. We aim for an inclusive work environment and culture that fosters a good balance of family and work-life for everyone. Our workforce is made up of 110 nationalities across 4 generations. In 2006, Sonova founded the non-profit Hear the World Foundation, which seeks to give children living with hearing loss access to audiological care in low- to middle-income countries.

Offices: Laubisrütistrasse 28, Stäfa, 8712, CH

Information TechnologyWearablesMedical DeviceCommunication HardwareWirelessCustomer ServiceConsumer ElectronicsManufacturing
View all jobs at Sonova Group

About Sonova Group

LinkedInVisit site
Industry
Medical Equipment Manufacturing
Company size
10,001+ employees
Headquarters
Stäfa
LinkedIn followers
143,487
Total funding
$34K

Around 25% of the world’s population is living with hearing loss. At Sonova, we envision a world where everyone enjoys the delight of hearing and lives a life without limitations. From personal audio devices and wireless communication systems to audiological care services, hearing aids, and cochlear implants. Our product brands – Phonak, Unitron, Sennheiser (under license), and Advanced Bionics – create compelling new products to offer the optimal solution for an ever growing consumer base through our globally diversified sales and distribution channels, including our well established global audiological care business. With a presence in over 100 countries and more than 19,000 employees, we leverage our global infrastructure and local roots. We aim for an inclusive work environment and culture that fosters a good balance of family and work-life for everyone. Our workforce is made up of 110 nationalities across 4 generations. In 2006, Sonova founded the non-profit Hear the World Foundation, which seeks to give children living with hearing loss access to audiological care in low- to middle-income countries.

Offices: Laubisrütistrasse 28, Stäfa, 8712, CH

Information TechnologyWearablesMedical DeviceCommunication HardwareWirelessCustomer ServiceConsumer ElectronicsManufacturing
View all jobs at Sonova Group

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