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$70k–$80k/yr
Other
Paid Time Off, Medical Insurance, Dental Insurance, Vision Insurance, Life/AD&D Insurance, 401(k) With Matching
Posted 16d ago
~40 hrs/week
Responsibilities
The Account Manager serves as the primary point of contact for enterprise clients, ensuring seamless service delivery and strong long-term relationships. Responsibilities include coordinating with internal teams to implement new programs, monitoring inventory metrics, and conducting strategic business reviews.
Requirements
Candidates must have at least three years of experience in account management and a background in customer service. Experience with Supply Chain, EFI, Fulfillment, or Content Management Software is preferred.
Full job description
Job DetailsJob Location: SEATTLE, WA 98134Salary Range: $70,000.00 - $80,000.00 Salary/yearDCG ONE is one of the largest privately held marketing service providers in the country. Based in Seattle, with locations in NYC and Maryland, we help companies deliver their brand worldwide through creative, print, and fulfillment services.
ABOUT THE ROLE
The Account Manager is responsible for managing key enterprise client accounts and serving as a trusted partner to ensure seamless service delivery and strong, long-term relationships. This role requires a high level of independent judgment, strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
You’ll work closely with both clients and internal teams to coordinate execution, resolve issues, and ensure client needs are met with accuracy and efficiency. Success in this role comes from a proactive mindset, excellent communication skills, and a genuine desire to build and nurture lasting client partnerships.
If you thrive in a collaborative environment and are ready to take ownership of meaningful client relationships, we encourage you to apply!
BENEFITS
Paid Time Off
Medical, Dental, Vision
Life/AD&D Insurance
401(k) with matching
Accident Insurance
FSA, HSA
9 Paid Holidays Monthly Cookie Days!
RESPONSIBILITIES
Exercise a high degree of discretion to successfully manage accounts. Participate in the implementation of new client launches and work with clients, IT, and the operations team to implement new programs within DCG ONE’s systems and fulfillment operations. Manage the client relationship and serve as the client liaison and primary point-of-contact. Provide strategic counsel and serve as a strategic resource to clients on all client directives and initiatives. Fully converses in all aspects of the account and has the knowledge and skills to customize the client’s database, add products, generate reports, etc. Act as a liaison for day-to-day client requests related to the database, reporting, orders, and inventory. Prepare and conduct strategic client business reviews. Ensure that the various systems are accurately and efficiently utilized as appropriate for each client and enter and update the item master. Conduct regular monitoring of order and inventory metrics to ensure that DCG ONE is meeting or exceeding client expectations and contracted service level agreements. Identify changing trends and requirements in the client’s business activity. Monitor inventory trends and communicate with clients to manage slow-moving and obsolete items. Work with operational departments to coordinate all aspects of receiving, production, and order processing as appropriate to each client and ensure that all changes to client programs and processes are communicated and implemented. Work with the Information Systems team to coordinate, implement, and troubleshoot all aspects of the client’s DCG ONE-hosted technology solutions. Capture all program costs and translate this information to accounting, including fulfillment and assembly activity, program management time, and carrier freight charges required for periodic billing. Perform general office duties, including answering the phone, and participate in general facility maintenance, as needed. Comply with DCG ONE’s environmental policies and tasks.
QUALIFICATIONS
At least three (3) years of experience in account management. Experience with Supply Chain, EFI, Fulfillment, and/or Content Management Software preferred. Customer service experience. May be required to complete and pass Public Trust Security Clearance
ESSENTIAL ABILITIES
Problem Solving/Analysis
Strong Written and Oral Communication Skills
Initiative
Organizational Skills
Collaboration and Teamwork Orientation
Learning Orientation
Technical Capacity
Flexibility
PHYSICAL REQUIREMENTS
Prolonged sitting and extensive data entry and typing Minimal lifting of office equipment and supplies May be required to frequently lift up to 30 lbs Hand dexterity and strength Flexibility in work hours may be required
WORK ENVIRONMENT
This position is predominantly held in a clerical environment and may also require working on or accessing the production floor in an industrial warehouse setting.
This job operates in a clerical, office setting. This role routinely uses standard office equipment, including computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts, and vibration. The noise level in the work environment can be loud
Equal Employment Opportunity & At-Will EmploymentDCG ONE does not tolerate discrimination of any type and offers equal employment opportunity to all qualified persons without regard to race, color, religion, sex, natural origin, age, disability or medical condition, sexual orientation, marital status, veteran status, or any other considerations made unlawful by Federal, State, or local laws. We believe in providing eligible and qualified employees with opportunities to advance. DCG ONE is an at-will employer.
Nationwide marketing, technology, & print production powerhouse. Experience the power of ONE.
Industry
Advertising Services
Company size
201-500 employees
Founded
1965
Headquarters
Seattle, WA
LinkedIn followers
2,911
When big ideas, bold creative, and brilliant delivery converge, business thrives. DCG ONE is a nationwide creative experience agency that helps companies expand opportunities, drive customer and employee engagement at every touchpoint, and blow past their business goals. But to get results like that, you have to go beyond just being noticed. Beyond making something beautiful. Beyond using the best technology. You have to combine all these into a smart, seamless strategic approach led by people fiercely dedicated to push what’s possible. At DCG ONE, that’s the whole idea.
We can help you go digital and get creative with your marketing. We can print you the full spectrum of deliverables faster and with measurable results. We make it easier for you to manage sales collateral and fulfill orders. Today we’re 300+ experts strong, with diverse expertise spanning print and distribution, immersive creative and digital experiences, systems and fulfillment, and outdoor — and with that reach, the resources, insights, and vision to think, create, and deliver BIG for American Express, Amazon, Adobe, NHL, S&P Global, Uber, Microsoft and more.
Offices: 4401 East Marginal Way South, Seattle, WA 98134, US · Seattle, US · 6040 South 194th St, Kent, WA 98032, US · 25 Broadway, 9th Floor, New York, NY 10004, US
Integrated Marketing ServicesPrint ProductionWeb-based solutionsDirect Mail ServicesPackaging Design and EngineeringEmail MarketingDeployment and ReportingCustom Fulfillment and KittingCRM IntegrationCreative Services
How much do Administrative jobs in Washington pay?
Based on 1048 listings with disclosed salaries, most administrative jobs in Washington pay between $60k–$120k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Washington right now?
There are currently 5,734 open administrative positions in Washington listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Washington?
Companies currently hiring include MultiCare Health System, PROVIDENCE MEDICAL INSTITUTE, UW Medicine, Costco Wholesale, Virginia Mason Franciscan Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Washington?
Yes — 725 of the 5734 open administrative positions offer remote or hybrid work (184 remote, 541 hybrid).
How do I apply for Administrative jobs in Washington?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.