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$24/hr–$35/hr
Part-time
high school
Health insurance, Professional growth opportunities, Retirement benefits
Posted 10d ago
~20 hrs/week
Responsibilities
The Patient Services Specialist Lead serves as a primary resource for training and auditing staff while supporting front desk operations. Responsibilities include managing patient registration, verifying insurance, and coordinating medical records and referrals.
Requirements
Candidates must have a high school diploma or equivalent and at least three years of healthcare or administrative experience. Equivalent combinations of education and experience may be considered.
Full job description
Job Description
UW Medical Center-Montlake - Admitting Department has an outstanding opportunity to hire a Patient Services Specialist Lead.
WORK SCHEDULE
50% FTE (20 hours per week)
Friday and Saturday, 5:15 AM-3:45 PM
Day shift
POSITION HIGHLIGHTS
Serve as the primary resource for training, guiding, and auditing the work of Patient Services Specialists (PSS)
Support front desk operations and ensure smooth patient flow
Greet and assist patients and families to ensure accurate registration, rooming, and identification
Collect correct demographic and financial information, including consents and agreements
Verify insurance coverage and coordinate with departments, external facilities, and Financial Counseling
PRIMARY JOB RESPONSIBILITIES
Collect and verify demographic and financial info, obtain consents, and complete registration in Epic ADT
Coordinate referrals, manage medical records, and schedule interpreter services
Triage phone calls and ensure accurate patient identification and admission
Perform front desk tasks such as check-in, discharge, appointment scheduling, and payment collection
Float between departments as needed and take on lead responsibilities or other assigned duties
REQUIREMENTS
High school graduation or equivalent
Three years of healthcare or administrative experience
Equivalent education/experience may substitute for stated requirements
ABOUT UW MEDICAL CENTER - MONTLAKE
Located in Seattle, UW Medical Center is an acute care academic medical center with two campuses: Montlake and Northwest. Recognized as the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report), it is nationally ranked in seven specialties. The Montlake campus provides compassionate, cutting-edge care and is conveniently located next to public transit and amenities.
ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. The mission of UW Medicine is to improve public health by advancing medical knowledge, delivering outstanding care, and preparing tomorrow’s healthcare leaders.
Nearly 29,000 professionals are part of the UW Medicine system, which includes: Harborview Medical Center, UW Medical Center – Montlake, UW Medical Center – Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, Airlift Northwest
Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.
To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
Related keywords
Patient ServicesHealthcare AdministrationEpic ADTRegistrationInsurance VerificationMedical RecordsFront Desk OperationsPatient FlowTriageSchedulingFinancial CounselingTrainingAuditingAcute CareAcademic Medical CenterCustomer Service
30,000 caring professionals with a single mission: to improve health for all people. A Higher Degree of Healthcare.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Headquarters
Seattle, WA
LinkedIn followers
52,366
Total funding
$20M
UW Medicine is an integrated clinical, research and learning health system with a single mission to improve the health of the public. Its faculty, staff, students and trainees are dedicated to delivering high- quality patient care and making important discoveries that lead to new approaches for the diagnosis, treatment and prevention of human disease.
UW Medicine is home to one of the world’s largest and most comprehensive medical research programs as well as innovative learning programs for students, trainees and practitioners. As the only health system in Washington, Wyoming, Alaska, Montana and Idaho that connects research, education and patient care, UW Medicine provides a higher degree of healthcare, ranging from primary and preventive care to the most specialized care for complex medical conditions.
UW Medicine includes Airlift Northwest, Fred Hutchinson Cancer Center, Harborview Medical Center, University of Washington Medical Center—Montlake, University of Washington Medical Center – Northwest, UW Medicine Primary Care, UW Physicians and UW School of Medicine. UW Medicine shares in the ownership of Children’s University Medical Group with Seattle Children’s.
A Higher Degree of Healthcare.
How much do Administrative jobs in Washington pay?
Based on 1048 listings with disclosed salaries, most administrative jobs in Washington pay between $60k–$120k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Washington right now?
There are currently 5,734 open administrative positions in Washington listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Washington?
Companies currently hiring include MultiCare Health System, PROVIDENCE MEDICAL INSTITUTE, UW Medicine, Costco Wholesale, Virginia Mason Franciscan Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Washington?
Yes — 725 of the 5734 open administrative positions offer remote or hybrid work (184 remote, 541 hybrid).
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Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.