COMPANY At Catalyst Physician Group, primary care is redefined! As a physician-owned and physician-led organization, we are dedicated to transforming healthcare by putting patients at the center of everything we do. Our …
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Full-time
Medical Insurance, Dental Insurance, Vision Insurance, Short-term disability insurance, Long-term disability insurance, 401k with employer match
Posted 4d ago
~40 hrs/week
Responsibilities
The Front Office Representative serves as the first point of contact for patients, managing check-ins, check-outs, and scheduling appointments. They are also responsible for verifying insurance information, collecting co-pays, and providing general administrative support while maintaining HIPAA compliance.
Requirements
Candidates should possess excellent communication and organizational skills along with basic computer proficiency. While not strictly required, one year of experience in a customer-facing or administrative role and familiarity with Athena EMR are preferred.
Full job description
COMPANY
At Catalyst Physician Group, primary care is redefined! As a physician-owned and physician-led organization, we are dedicated to transforming healthcare by putting patients at the center of everything we do. Our team of over 100 physicians and 500 employees operates across 21 locations in North Texas, providing personalized, accessible care that helps communities thrive.
JOB SUMMARY
The Front Office Representative I role at Catalyst Physician Group will be the first point of contact for patients and play a vital role in ensuring a positive and seamless patient experience. This is an entry level role designed for individuals beginning their career in healthcare administration. This role is responsible for greeting patients, managing check ins and check outs, answering phones and providing excellent customer service. Join us and be part of a rapidly growing team that's truly making a difference!
ROLE AND RESPONSIBILITIES:
Greet patients warmly and professionally and and consistently create a positive patient experience
Phreesia registration
Accurately check patients in and out using the electronic health record (EHR) system
Collect and verify insurance information and patient demographics
Collect co-pays and balances at the time of service
Answer incoming calls and direct messages appropriately
Schedule appointments and follow-up visits according to protocol
Coordinate rescheduling, cancellations, and no show follow-ups
Verify insurance eligibility and benefits in advance
Maintain cleanliness and organization of the front office
Provide general administrative support to the office team
Adhere to patient privacy and HIPAA regulations
MINIMUM QUALIFICATIONS AND REQUIREMENTS:
Excellent communication and organizational skills
Basic computer proficiency
PREFERRED EXPERIENCE:
1+ years of related experience in a customer-facing or administrative role
Athena EMR experience
COMPETITIVE BENEFIT PACKAGE:
Compensation commensurate with experience
Medical, Dental, Vision Insurance
Short/Long term disability Insurance
401K with employer match
Health Savings Account options
Paid Holidays and PTO
Referral Programs
At Catalyst, we believe in the power of relationships. Our patient-centric approach ensures that every individual receives comprehensive, connected care at all stages of life. From on-site lab services and telehealth to pediatrics and weight loss programs, we offer a wide range of services to meet diverse healthcare needs.
Join us in our mission to advance health through integrity, honesty, and exceptional patient care. Be a part of a dynamic team that is making a real difference in patient lives across all demographics and health spectrums. Together, we are Catalyst Physician Group - where your career can flourish as you help communities thrive.
Related keywords
Front OfficeHealthcare AdministrationPatient ExperiencePhreesiaEHRAthena EMRInsurance VerificationHIPAAAdministrative SupportCustomer ServicePrimary CareSchedulingMedical Office
Physician-Owned, Physician-Led Primary Care. We are a group of like-minded, local, primary care physicians who have joined together for a common goal: to advance the health of our patients through personalized, accessible care in and around our communities. Our providers focus on superior care to improve patient outcomes, decrease time with hospital and urgent care visits and deliver whole patient care at all stages of life. Founded in 2024, we have over 90 physicians and 500 employees on staff operating across 21 Texas locations.
Based on 2130 listings with disclosed salaries, most administrative jobs in Texas pay between $49k–$98k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Texas right now?
There are currently 23,769 open administrative positions in Texas listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Texas?
Companies currently hiring include Prairie View A&M University, Texas Health and Human Services, UTMB School of Health Professions, University of Texas Southwestern Medical Center, Aiken Regional Medical Centers, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Texas?
Yes — 2793 of the 23769 open administrative positions offer remote or hybrid work (960 remote, 1833 hybrid).
How do I apply for Administrative jobs in Texas?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.