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Full-time
Posted 39d ago
~40 hrs/week
Responsibilities
The Claims Advocate directs and supports the evaluation, processing, and handling of insurance claims. This includes managing claim files in the EPIC system, coordinating with carriers and producers, and assisting with coverage determinations.
Requirements
Candidates must have at least 2 years of experience in commercial Property and Casualty insurance. Strong organizational, communication, and analytical skills are required to manage urgent scenarios and maintain client relationships.
Full job description
Summary of Position
The Claims Advocate is responsible for directing and supporting initiatives related to the evaluation, processing, and handling of insurance claims.
Essential Job Functions and Responsibilities
Ability to meet deadlines, exhibit great attention to detail, and communicate in a positive manner is essential. Communicating professionally and clearly is required. A thorough understanding of software, systems, business procedures, and problem-solving is necessary for success.
Set-up new claims in CIA’s agency management system (EPIC).
Record, track and maintain claim files for clients, ensuring timely payments, coverage decisions and addressing disputes from insureds and claimants.
Collect, interpret, and distribute vast amounts of information from various sources relating to the handling of claims.
Communicate with insureds to secure claim information, discuss various claim handling scenarios and possible obstacles prior to reporting claims.
Coordinate with carriers, Producers, and insureds on claim review meetings.
Assist Producers in coverage determinations.
Generate special claims projects as assigned.
Other duties as assigned by your manager.
Knowledge, Skills, and Abilities
Ability to manage scenarios of an urgent nature with an ability to maintain composure under situations of duress.
Knowledge/awareness of coverage application from policies and order of coverage presence in claim filing scenarios.
Ability to develop good working relationships and workflows with clients by providing prompt and accurate service.
Strong analytical skills and the ability to analyze and organize data.
Time management and ability to meet deadlines.
Strong organizational skills and ability to multitask.
Minimum Qualifications
2+ years of experience in commercial insurance, specifically P&C.
Excellent verbal and written communication skills as well as stellar interpersonal skills.
Strong organizational skills, recordkeeping, note-taking, and advanced typing.
Related keywords
Claims AdvocateCommercial InsuranceP&CEPICAgency Management SystemCoverage ApplicationClaim FilingInsurance ClaimsProperty and Casualty
So our clients can rest a little easier each night. Strategic advice on risk management decisions. 150+ employees strong
Industry
Insurance
Company size
51-200 employees
Founded
2002
Headquarters
Brentwood, TN
LinkedIn followers
3,101
Founded in 2002, Commercial Insurance Associates, LLC is an Insurance Journal Top 100 property and casualty insurance brokers in the US. With over $400 million in premium volume written, CIA’s 150 employees are committed to providing superior solutions to clients’ risk management needs. Licensed in all 50 states and currently representing select international clients, CIA’s client portfolio ranges from publicly held companies to local start-up ventures.
Industry specialties include, but are not limited to Environmental, Healthcare, Manufacturing, Railroad, Real Estate, Recycling and Transportation.
The company has offices in Nashville and Chattanooga, Tenn.,Greenville, SC; Baltimore and a satellite office in Houston.
Offices: 103 Powell Court, Suite 100, Brentwood, TN 37027, US · 8601 Robert Fulton Drive Suite 220, Columbia, MD 21046, US · Greenville, SC, US · 1210 Premier Dr, 208, Chattanooga, Tennessee 37421, US
Based on 480 listings with disclosed salaries, most administrative jobs in Tennessee pay between $45k–$90k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Tennessee right now?
There are currently 6,136 open administrative positions in Tennessee listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Tennessee?
Companies currently hiring include Covenant Health, Erlanger, Vanderbilt University Medical Center, Ascension, Baptist Memorial Health Care, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Tennessee?
Yes — 697 of the 6136 open administrative positions offer remote or hybrid work (305 remote, 392 hybrid).
How do I apply for Administrative jobs in Tennessee?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.