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Full-time
high school
Medical, Vision, Dental Insurance, Prescription Drug Coverage, Flexible Spending Accounts, Short & Long Term Disability
Posted 23d ago
~40 hrs/week
Responsibilities
As a Rental Specialist, you will serve as a customer service representative for Power Rental, handling customer requests for power rental needs. You will assist with setting up rental accounts, negotiating rates, developing contracts, and scheduling transportation for rented equipment.
Requirements
Candidates should have a strong desire to help people, be organized, and possess customer service skills. A high school diploma or equivalent is preferred, along with knowledge of Microsoft products and rental software.
Full job description
Who We Are:
From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.
What You Will Be Doing:
As a Rental Specialist, you will serve as a customer service representative for Power Rental. This position will handle both walk in and over the phone customer requests for their power rental needs. You will assist customers with setting up rental accounts, negotiating rental rates, developing the rental contracts and scheduling transportation for the rented equipment.
Primary Responsibilities:
Answers customer inquiries on a walk-in or call-in basis
Uses effective communication skills to promote and sell products and services
Successfully negotiates rental rates and pricing to achieve desired market share and profitability
Dispatches drivers
Handles customer complaints successfully in a professional manner
Adheres to all customer care standards
Actively cares and advocates safety at Yancey Bros Co
Works within Cat Dealer Network to locate and re-rent fleet to meet customer needs
Works within and promotes corporate vision, mission, and values of the organization
Coordinates maintenance and repairs as necessary for the rental fleet assets
Ensures that all customer damage is properly charged to the responsible customer
Additional Responsibilities:
Participate in required safety program, and work in a safe manner.
Additional duties as assigned by manager.
Who We Are Looking For:
To be successful in this position you should have a strong desire to help people, be organized and able to follow set processes. You should possess a strong sense of urgency and desire to provide superior customer service. The ability to take direction and work in a team environment is essential to this position as well.
Education/Experience:
High school diploma or equivalent preferred.
Required Qualifications/Skills:
Knowledge and use of Microsoft computer products or other comparable systems required
Knowledge or ability to learn Rental software and Sales Link
Acceptable driving record required
Proven skills in written and verbal communications, planning, organizing and interpersonal relationship building
Ability to set and manage priorities
Must be a self-starter and able to work without supervision
Consistent attendance
Proven customer service skills, sales experience and professional telephone manner required
Must be able to communicate (speak, read, comprehend, write in English)
Must be able to stand for long periods of time along with walking, sitting, repetitive climbing stairs, reaching (including but not limited to above-shoulder reaching), repetitive bending, stooping, pushing, pulling, leaning and twisting
Able to work after hours and weekends as required to support customers during storms
Must be able to lift 75 pounds.
Preferred Qualifications/Skills:
Course work from accredited trade school, college or university
Thorough knowledge of the use and operation of generators, air compressors and air conditioners
Prior experience in the rental equipment industry
Values:
At Yancey Bros. Co, we are always looking to add people to our team who share our core values:
Safety: We value the lives and health of our team and customers above all else.
Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
Teamwork: We work as one across our organization for the benefit of our customers.
Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.
Ideal candidates will demonstrate the following values:
Acting in a safe manner
Exhibiting honesty and integrity
Acting in a fair and ethical manner
Team mentality
Delivering quality results
Embraces change / improvement
Exhibiting superior customer service skills
Exhibiting pride and ownership
Working with a sense of urgency
Exhibiting a winning attitude
What We Offer:
Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.
Since 1914, the employees of Yancey Bros. Co. have proudly served our customers in the Construction, Roadbuilding, Mining, Aggregates and Agricultural communities by providing them with quality products, parts and service.
From our earliest days to the present, Yancey Bros. Co. strives to offer the highest level of customer dedicated products and services available. We remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs.
As we celebrate our first century of service to Georgia and her citizens, the employees of Yancey Bros. Co. work hard to make our state a better place for all of us to call "home". Our employees' involvement with community groups, civic and church organizations, and hundreds of charities is just an example of our commitment to Georgia.
Likewise, our employees get up early and work hard each and every day to make sure our customers receive first-class quality services. We believe that if our customers are not successful, then Yancey Bros. Co. can't be successful.
We invite you to visit us online and see firsthand the many advantages available to you by doing business with Yancey Bros. Co., "The Nation's Oldest Caterpillar Dealer".
Offices: Corporate Headquarters, 330 Lee Industrial Blvd · Austell, US
Construction Equipment SalesConstruction Equipment ServiceHydraulic Sales & ServiceGenerator MaintenanceConstruction Equipment Rentaland Power & HVAC Rental
Based on 786 listings with disclosed salaries, most administrative jobs in Georgia pay between $48k–$95k per year. Individual offers vary with seniority, company size, and specialization.
How many Administrative jobs are open in Georgia right now?
There are currently 7,720 open administrative positions in Georgia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Georgia?
Companies currently hiring include Northside Hospital, Emory Healthcare, Emory University Department of Economics, PruittHealth, Piedmont HealthCare, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Georgia?
Yes — 1052 of the 7720 open administrative positions offer remote or hybrid work (385 remote, 667 hybrid).
How do I apply for Administrative jobs in Georgia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.