Philadelphia, Pennsylvania, United States · On-site
$18/hr–$20/hr
Entry level
About the Role: The Concierge plays a pivotal role in enhancing the resident and visitor experience within our premier real estate development. This position serves as the primary point of contact for guests, residents, …
Are you an experienced Property Manager ready to join our fantastic team of professionals? MMS Group is on the hunt for someone like YOU! Our property Managers are responsible for the overall operational and financial su…
Are you an experienced Maintenance Superintendent ready to join our fantastic team of professionals? MMS Group is on the hunt for someone like YOU! Our Maintenance Superintendents handle all aspects of residential proper…
At GoldOller, "This is Home" isn't just our motto; it's the way we show up every day. On-site, your work is more than a job; it's the heart of our communities. It's leading with care, creating spaces where residents trul…
At GoldOller, "This is Home" isn't just our motto; it's the way we show up every day. On-site, your work is more than a job; it's the heart of our communities. It's leading with care, creating spaces where residents trul…
Skills: Customer service, Sales, Leasing, Conflict resolution, Microsoft Office
Philadelphia, Pennsylvania, United States · On-site
Mid level
Are you an experienced Property Manager ready to join our fantastic team of professionals? MMS Group is on the hunt for someone like YOU! Our property Managers are responsible for the overall operational and financial su…
Philadelphia, Pennsylvania, United States · On-site
$19/hr–$22/hr
Entry level
If you are amazing at communicating with others, are not afraid to roll up your sleeves, have a knack for attention to detail, and love checking off items from a “to-do” list, then keep reading! GoldOller is …
Skills: Communication, Attention to detail, Organization, Administrative support, Onboarding
We are seeking for a highly skilled and experienced Make Ready Coordinator to join our team of professionals and assist the maintenance department schedule and organize their apartment unit turns. This position also has …
Skills: Property Management, Unit Make-Ready Process, Maintenance Scheduling, Vendor Management, Customer Service
Are you an experienced Maintenance Technician ready to join our fantastic team of professionals? MMS Group is on the hunt for someone like YOU! Our Maintenance technicians are responsible for the maintenance operations r…
Skills: Building Maintenance, Plumbing, Electrical Repairs, HVAC Maintenance, Unit Turnover
Are you an experienced Property Manager ready to join our fantastic team of professionals? MMS Group is on the hunt for someone like YOU! Our property Managers are responsible for the overall operational and financial su…
Are you an experienced Social Services Coordinator ready to join our fantastic team of professionals? MMS Group is on the hunt for someone like YOU! Our Social Services Coordinators are responsible for providing informat…
Skills: Social Services, Crisis Intervention, Case Management, Community Organizing, Resource Referral
At GoldOller, "This is Home" isn't just our motto; it's the way we show up every day. On-site, your work is more than a job; it's the heart of our communities. It's leading with care, creating spaces where residents trul…
At GoldOller, "This is Home" isn't just our motto; it's the way we show up every day. On-site, your work is more than a job; it's the heart of our communities. It's leading with care, creating spaces where residents trul…
Skills: Sales, Customer service, Property management, Microsoft office, Realpage
At GoldOller, "This is Home" isn't just our motto; it's the way we show up every day. On-site, your work is more than a job; it's the heart of our communities. It's leading with care, creating spaces where residents trul…
Are you an experienced Maintenance Technician ready to join our fantastic team of professionals? MMS Group is on the hunt for someone like YOU! Our Maintenance technicians are responsible for the maintenance operations r…
Skills: Building Maintenance, Plumbing, Electrical Repairs, HVAC Maintenance, Appliance Repair
At GoldOller, "This is Home" is more than a motto; it's a promise. A promise of leadership that empowers, teamwork that inspires, and a culture where every voice matters. Here, you won't just manage properties, you'll sh…
At GoldOller, "This is Home" is more than a motto; it's a promise. A promise of leadership that empowers, teamwork that inspires, and a culture where every voice matters. Here, you won't just manage properties, you'll sh…
Skills: Property management, Budget preparation, Financial reporting, Team leadership, Mentorship
Regional Manager: At GoldOller, "This is Home" is more than a motto; it's a promise. A promise of leadership that empowers, teamwork that inspires, and a culture where every voice matters. Here, you won't just manage pro…
Are you an experienced Maintenance Technician ready to join our fantastic team of professionals? MMS Group is on the hunt for someone like YOU! Our Maintenance technicians are responsible for the maintenance operations r…
Skills: Building Maintenance, Plumbing, Electrical Repairs, HVAC Maintenance, Appliance Repair
Career Building Opportunity! Be Part of the Transformation. We're bringing one of the area's largest multifamily communities back to life—and we're building the team that will make it happen. This isn't just anothe…
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$18/hr–$20/hr
Full-time
high school
12 Paid Holidays, Paid Time Off, CelebrateYOU Day, Medical Plan, Dental Plan, Vision Plan
Posted 12h ago
~40 hrs/week
Responsibilities
The Concierge serves as the primary point of contact for residents and visitors, facilitating communication and coordinating property amenities. They are responsible for managing inquiries, scheduling maintenance, and maintaining accurate records to ensure smooth property operations.
Requirements
Candidates must have a high school diploma or equivalent and previous experience in customer service or hospitality. Strong communication skills and basic computer proficiency are required, with a preference for experience in real estate or property management.
Full job description
About the Role:
The Concierge plays a pivotal role in enhancing the resident and visitor experience within our premier real estate development. This position serves as the primary point of contact for guests, residents, and tenants, ensuring their needs are met promptly and professionally. The Concierge is responsible for providing personalized services, facilitating communication between residents and management, and coordinating various amenities and services to create a welcoming environment. By anticipating and addressing the diverse needs of the community, the Concierge contributes significantly to tenant satisfaction and retention. Ultimately, this role supports the overall reputation and smooth operation of the property by delivering exceptional customer service and operational support.
Minimum Qualifications:
High school diploma or equivalent.
Previous experience in customer service or hospitality roles.
Strong communication and interpersonal skills.
Basic computer proficiency including familiarity with email and scheduling software.
Ability to work flexible hours including evenings, weekends, and holidays as required.
Preferred Qualifications:
Experience working in real estate, property management, or a related field.
Knowledge of local area amenities and services.
Multilingual abilities to assist a diverse resident population.
Certification in customer service or hospitality management.
Familiarity with security protocols and emergency response procedures.
Responsibilities:
Greet and assist residents, visitors, and vendors in a courteous and professional manner.
Manage incoming communications including phone calls, emails, and in-person inquiries, directing them appropriately.
Coordinate and schedule maintenance requests, package deliveries, and amenity reservations.
Maintain accurate records of guest visits, service requests, and daily activities.
Collaborate with property management and security teams to ensure safety and compliance with community policies.
Provide information about local services, events, and transportation options to residents and guests.
Assist with administrative tasks such as filing, data entry, and preparing reports as needed.
Skills:
The Concierge utilizes strong communication skills daily to interact effectively with residents, visitors, and team members, ensuring clear and courteous exchanges. Organizational skills are essential for managing multiple requests, scheduling appointments, and maintaining accurate records to support smooth operations. Problem-solving abilities enable the Concierge to address unexpected issues promptly and find solutions that enhance resident satisfaction. Technical skills, including proficiency with property management software and basic computer applications, facilitate efficient handling of administrative tasks. Additionally, interpersonal skills foster a welcoming atmosphere, helping to build positive relationships within the community and contribute to a high-quality living environment.
Perks and Benefits That We Offer…
Who We Are GoldOller Real Estate Investments is a dynamic and growing company that acquires, develops, and operates multifamily communities across the country. With more than 40,000 units under management in 12 states, we proudly represent over $2.6 billion in assets. Our success comes from investing not only in properties - but in our people.
Perks & Benefits We Offer GoldOller believes in a healthy work-life balance. Keeping our employees in mind, here are just a few of the benefits we provide:
12 Paid Holidays
Up to 2 weeks Paid Time Off in the first year (with more earned as you grow with us)
A CelebrateYOU Day (to use at your leisure for any special occasion)
Comprehensive Medical, Dental, and Vision Plans (available after60 daysof employment)
Company-Paid Health Reimbursement Account
PaidMaternity Leave
Company-Paid Life Insurance
Company-Matched 401(k) Retirement Savings Plan
Complimentary access to GoldOller property amenities - including pools, fitness centers, wellness classes, and more!
At GoldOller Real Estate Investments, we recognize that each interaction with our clients, employees, and residents is an investment in a valuable relationship. Our foundational commitment to integrity guides all our endeavors, ensuring trust and stability across every aspect of our business.
Our extensive portfolio of over 40,000 units, spanning from New York to Florida, is a testament to our success in the vibrant GoldOller Nation. Established by industry leaders Richard Oller, Jeffrey Goldstein, and Jake Hollinger and further strengthened by Jill Hinton, our firm originated from their leadership at Multifamily Management Services and affiliates (MMS). Our leadership team brings a wealth of experience in real estate investment, management, and development. Our projects include a wide range of market-rate and affordable housing, as well as diverse commercial properties including office spaces, hotels, retail, and single-family homes.
GoldOller stands on innovative ownership and operation pillars within the multifamily real estate sector. We are committed to increasing value and enhancing living experiences, driving forward the achievements of our clients’ investment goals and our employees’ career aspirations.
At GoldOller, we build more than properties—we build futures, grounded in our core values of integrity and innovation.
Offices: 107 S 2nd St, Philadelphia, Pennsylvania, US
At GoldOller Real Estate Investments, we recognize that each interaction with our clients, employees, and residents is an investment in a valuable relationship. Our foundational commitment to integrity guides all our endeavors, ensuring trust and stability across every aspect of our business.
Our extensive portfolio of over 40,000 units, spanning from New York to Florida, is a testament to our success in the vibrant GoldOller Nation. Established by industry leaders Richard Oller, Jeffrey Goldstein, and Jake Hollinger and further strengthened by Jill Hinton, our firm originated from their leadership at Multifamily Management Services and affiliates (MMS). Our leadership team brings a wealth of experience in real estate investment, management, and development. Our projects include a wide range of market-rate and affordable housing, as well as diverse commercial properties including office spaces, hotels, retail, and single-family homes.
GoldOller stands on innovative ownership and operation pillars within the multifamily real estate sector. We are committed to increasing value and enhancing living experiences, driving forward the achievements of our clients’ investment goals and our employees’ career aspirations.
At GoldOller, we build more than properties—we build futures, grounded in our core values of integrity and innovation.
Offices: 107 S 2nd St, Philadelphia, Pennsylvania, US