At GoldOller, "This is Home" isn't just our motto; it's the way we show up every day. On-site, your work is more than a job; it's the heart of our communities. It's leading with care, creating spaces where residents trul…
Skills: Customer Service, Sales, Leasing, Property Management, Microsoft Office
Fayetteville, North Carolina, United States · On-site
$22/hr–$23/hr
Entry level
At GoldOller, "This is Home" isn't just our motto; it's the way we show up every day. On-site, your work is more than a job; it's the heart of our communities. It's leading with care, creating spaces where residents trul…
Are you an experienced Maintenance Technician ready to join our fantastic team of professionals? MMS Group is on the hunt for someone like YOU! Our Maintenance technicians are responsible for the maintenance operations r…
Skills: Building Maintenance, Plumbing, Electrical Repair, HVAC Maintenance, Appliance Repair
Are you an experienced Maintenance Superintendent ready to join our fantastic team of professionals? MMS Group is on the hunt for someone like YOU! Our Maintenance Superintendents handle all aspects of residential proper…
Are you an experienced Maintenance Technician ready to join our fantastic team of professionals? MMS Group is on the hunt for someone like YOU! Our Maintenance technicians are responsible for the maintenance operations r…
Skills: Building Maintenance, Plumbing, Electrical Repairs, HVAC Maintenance, Appliance Repair
Are you an experienced Maintenance Technician ready to join our fantastic team of professionals? MMS Group is on the hunt for someone like YOU! Our Maintenance technicians are responsible for the maintenance operations r…
Skills: Building Maintenance, Plumbing, Electrical, HVAC, Appliance Repair
Are you an experienced Assistant Property Manager ready to join our fantastic team of professionals? MMS Group is on the hunt for someone like YOU! Under the direction of the Property Manager, our Assistant Property Mana…
At GoldOller, "This is Home" isn't just our motto; it's the way we show up every day. On-site, your work is more than a job; it's the heart of our communities. It's leading with care, creating spaces where residents trul…
Skills: Sales, Customer Service, Property Management, Microsoft Office, RealPage
Are you an experienced Groundskeeper ready to join our fantastic team of professionals? MMS Group is on the hunt for someone like YOU! Our groundskeepers maintain cleanliness for the interior and exterior of the property…
Skills: Janitorial, Landscaping, Groundskeeping, General Labor, Cleaning
Are you an experienced Property Manager ready to join our fantastic team of professionals? MMS Group is on the hunt for someone like YOU! Our property Managers are responsible for the overall operational and financial su…
Warrensville Heights, Ohio, United States · On-site
$22/hr–$30/hr
Entry level
At GoldOller, "This is Home" isn't just our motto; it's the way we show up every day. On-site, your work is more than a job; it's the heart of our communities. It's leading with care, creating spaces where residents trul…
Warrensville Heights, Ohio, United States · On-site
$72k–$77k/yr
Mid level
At GoldOller, "This is Home" is more than a motto; it's a promise. A promise of leadership that empowers, teamwork that inspires, and a culture where every voice matters. Here, you won't just manage properties, you'll sh…
Skills: Property maintenance, Team leadership, Budgeting, Inventory control, Unit turn management
At GoldOller, "This is Home" isn't just our motto; it's the way we show up every day. On-site, your work is more than a job; it's the heart of our communities. It's leading with care, creating spaces where residents trul…
Are you an experienced Property Manager ready to join our fantastic team of professionals? MMS Group is on the hunt for someone like YOU! Our property Managers are responsible for the overall operational and financial su…
At GoldOller, "This is Home" isn't just our motto; it's the way we show up every day. On-site, your work is more than a job; it's the heart of our communities. It's leading with care, creating spaces where residents trul…
At GoldOller, "This is Home" isn't just our motto; it's the way we show up every day. On-site, your work is more than a job; it's the heart of our communities. It's leading with care, creating spaces where residents trul…
Are you an experienced Maintenance Technician ready to join our fantastic team of professionals? MMS Group is on the hunt for someone like YOU! Our Maintenance technicians are responsible for the maintenance operations r…
Skills: Building Maintenance, Plumbing, Electrical, HVAC, Appliance Repair
Are you an experienced Maintenance Superintendent ready to join our fantastic team of professionals? MMS Group is on the hunt for someone like YOU! Our Maintenance Superintendents handle all aspects of residential proper…
Are you an experienced Property Manager ready to join our fantastic team of professionals? MMS Group is on the hunt for someone like YOU! Our property Managers are responsible for the overall operational and financial su…
Are you an experienced Maintenance Superintendent ready to join our fantastic team of professionals? MMS Group is on the hunt for someone like YOU! Our Maintenance Superintendents handle all aspects of residential proper…
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$19/hr–$21/hr
Full-time
12 Paid Holidays, Commissions, Bonus, Paid Time Off, Celebrate YOU Day, Comprehensive Medical Plan
Posted 5d ago
~40 hrs/week
Responsibilities
The Leasing Consultant serves as the primary point of contact for residents, responsible for leasing apartment homes and delivering exceptional customer service. They also support marketing initiatives, resident retention efforts, and ensure the community is professionally represented.
Requirements
Candidates should possess strong sales and customer service skills with the ability to multitask in a fast-paced environment. Proficiency in Microsoft Office and knowledge of Fair Housing laws are required, while property management experience is preferred.
Full job description
At GoldOller, "This is Home" isn't just our motto; it's the way we show up every day. On-site, your work is more than a job; it's the heart of our communities. It's leading with care, creating spaces where residents truly feel at home, and building relationships that last. We believe great teams thrive on support, creativity, and shared purpose, which is why we invest in your growth, celebrate innovation, and lift each other up. Ranked among the top in ORA Power Rankings and rated 4.6 on Glassdoor by our own employees, GoldOller is more than a workplace; it's a place where you belong, where your impact matters, and where your career can grow. Ready to make a difference every day? Apply today!
Position Purpose:
The GoldOller Leasing Consultant serves as the primary point of contact for prospective and current residents, delivering exceptional customer service and fostering positive resident relationships. This position is responsible for leasing available apartment homes, supporting marketing initiatives, resident retention efforts, and ensuring a welcoming and professional representation of the community.
This position has the potential to earn over $1,000 in commissions per month!
Duties & Responsibilities
Financial
Support the Community Manager in meeting occupancy, rental income, and renewal goals.
Promptly collect and post all revenue (application fees, admin fees, deposits).
Assist in following up on delinquencies and preparing/delivering notices.
Identify and report lease violations; assist with corrective actions as directed.
General Administrative / Office
Serve as a positive representative of GoldOller at all times.
Communicate regularly with the Community Director regarding community needs.
Enforce lease agreements, Fair Housing laws, safety codes, and local ordinances.
Maintain professional appearance and positive attitude.
Complete all reports and software entries accurately and on schedule.
Keep the leasing office clean, organized, and businesslike.
Use company equipment responsibly.
Attend meetings, required training, and complete safety checklists.
Perform additional duties as assigned.
Team Support, Recruiting & Employee Development
Promote strong resident relations by assisting with complaints and rent collection.
Encourage teamwork to help the community reach its goals.
Support training by reinforcing company policies, values, and best practices.
Customer Service, Leasing & Marketing
Maintain a closing ratio of 25% or higher.
Maintain 80%+ on employee shopping reports.
Complete The Daily checklist each day.
Walk the property regularly, including amenities, tour paths, and vacant units.
Ensure move-in apartments are inspected, photographed, and documented before move-in.
Provide a positive experience for every applicant and new resident.
Monitor and respond to leads within 24 hours and follow CRM guidelines for follow-up.
Answer calls promptly and professionally; greet walk-ins enthusiastically.
Show apartments using professional leasing procedures and approved rates.
Respond to all phone, email, text, and online inquiries promptly (within 24 hours).
Screen applicants using approved credit/criminal systems.
Complete lease files, renewal agreements, and all required addendums.
Review weekly advertising sources and notify management of issues or opportunities.
Address resident concerns quickly and professionally.
Conduct market surveys as assigned and monitor neighborhood trends.
Ensure all community postings and signage are branded and professionally displayed.
General Maintenance Support
Walk the property regularly, including vacant units.
Help oversee grounds, trash areas, and common areas; ensure they remain clean and debris-free.
Enter all resident service requests, dispatch maintenance promptly, and complete quality-check calls.
Resident Relations
Proactively contact residents with upcoming lease expirations and maintain 60%+ retention.
Upload Notices to Vacate immediately and communicate renewal opportunities to management.
Provide residents with professional, clear notices and communication.
Refer residents to supportive service groups when appropriate.
Help develop newsletters, outreach programs, move-in gifts, and resident events.
Assist in planning and attending monthly resident activities.
Ensure move-ins are smooth and complete move-in inspections properly.
Address service requests, noise complaints, and other issues promptly.
Help resolve resident conflicts professionally.
Participate in court hearings and appeals when required.
Skills Required
Outgoing, personable, and compassionate—able to connect with people from all backgrounds.
Strong sales and customer service skills.
Property management knowledge preferred.
Proficient with Microsoft Office.
Experience with RealPage systems (OneSite, AIRM) preferred.
Strong multitasking and organizational abilities.
Working knowledge of Fair Housing.
Excellent written and verbal communication skills.
Ability to thrive in a fast-paced, high-demand environment.
Skilled in conflict resolution with a calm, direct, and empathetic approach.
Strong relationship-building skills with residents, coworkers, and vendors.
Interested so far? Lets tell you a little bit about us….
Who we are:
GoldOller Real Estate Investments is a growing real estate investment company that acquires, develops, and operates multifamily communities throughout the country. The firm has been phenomenally successful over the years and currently owns and diligently manages approximately 40,000 units across 12 states, representing over $2.6 billion in assets under management.
What makes our team successful?
Our commitment and strides to stand out, think creatively and do things from our own perspective and expertise! If you are looking for a career path that includes growth and having a sense of purpose, then this is your new “home”!
Perks and Benefits That We Offer…
GoldOller Real Estate Investments believes in a healthy work life balance. Keeping our employees in mind, here is a list of a few benefits we offer:
12 Paid Holidays
Commissions, Bonus and other compensation potential
Up to 2 weeks Paid Time Off in the first year of service (grows with tenure)
A Celebrate YOU Day (To use at your leisure, for any special occasion)
Comprehensive Medical, Dental and Vision Plans (available after 60 days of employment)
Company Paid Health Reimbursement Account
Paid Maternity Leave
Company Paid Life Insurance
Company-Matched 401(k) Retirement Savings Plan
All-Inclusive Access to all GoldOller Property Amenities: Swimming pools, GO Chat facilities, Wellness Classes, and Fitness Centers
At GoldOller Real Estate Investments, we recognize that each interaction with our clients, employees, and residents is an investment in a valuable relationship. Our foundational commitment to integrity guides all our endeavors, ensuring trust and stability across every aspect of our business.
Our extensive portfolio of over 40,000 units, spanning from New York to Florida, is a testament to our success in the vibrant GoldOller Nation. Established by industry leaders Richard Oller, Jeffrey Goldstein, and Jake Hollinger and further strengthened by Jill Hinton, our firm originated from their leadership at Multifamily Management Services and affiliates (MMS). Our leadership team brings a wealth of experience in real estate investment, management, and development. Our projects include a wide range of market-rate and affordable housing, as well as diverse commercial properties including office spaces, hotels, retail, and single-family homes.
GoldOller stands on innovative ownership and operation pillars within the multifamily real estate sector. We are committed to increasing value and enhancing living experiences, driving forward the achievements of our clients’ investment goals and our employees’ career aspirations.
At GoldOller, we build more than properties—we build futures, grounded in our core values of integrity and innovation.
Offices: 107 S 2nd St, Philadelphia, Pennsylvania, US
At GoldOller Real Estate Investments, we recognize that each interaction with our clients, employees, and residents is an investment in a valuable relationship. Our foundational commitment to integrity guides all our endeavors, ensuring trust and stability across every aspect of our business.
Our extensive portfolio of over 40,000 units, spanning from New York to Florida, is a testament to our success in the vibrant GoldOller Nation. Established by industry leaders Richard Oller, Jeffrey Goldstein, and Jake Hollinger and further strengthened by Jill Hinton, our firm originated from their leadership at Multifamily Management Services and affiliates (MMS). Our leadership team brings a wealth of experience in real estate investment, management, and development. Our projects include a wide range of market-rate and affordable housing, as well as diverse commercial properties including office spaces, hotels, retail, and single-family homes.
GoldOller stands on innovative ownership and operation pillars within the multifamily real estate sector. We are committed to increasing value and enhancing living experiences, driving forward the achievements of our clients’ investment goals and our employees’ career aspirations.
At GoldOller, we build more than properties—we build futures, grounded in our core values of integrity and innovation.
Offices: 107 S 2nd St, Philadelphia, Pennsylvania, US